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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Great innovators and original thinkers and artists attract the wrath of mediocrities as lightning rods draw the flashes. — Theodore Reik
  Breaking News

Semantics for science

Springer and TEMIS extend alliance

Springer Science+Business Media and TEMIS, a semantic content enrichment company, have extended their strategic collaboration on semantic enrichment and linking of content for the SpringerLink platform.

Springer and...

Continue Here: http://www.kmworld.com/Articles/News/News/Semantics-for-science-75821.aspx

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Enterprise search and object storage

Perfect Search and Caringo partner

Caringo, a provider of object storage software for digital content, and Perfect Search have joined forces to provide mutual customers with a solution for precise search of...

Continue Here: http://www.kmworld.com/Articles/News/News/Enterprise-search-and-object-storage-75819.aspx

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Symantec to acquire Clearwell Systems

Adds greater e-discovery capabilities, competencies

Symantec has signed a definitive agreement to acquire privately held Clearwell Systems. The acquisition of Clearwell will bring together e-discovery, archiving and backup offerings to provide customers...

Continue Here: http://www.kmworld.com/Articles/News/News/Symantec-to-acquire-Clearwell-Systems-75818.aspx

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  Inside KMWorld

KM supports the business of higher education

ECM should not be viewed solely as a way to store information, but also as a "business transformation and optimization engine..."

As knowledge-intensive organizations, universities have taken advantage of various knowledge management solutions. Academic researchers were early adopters of search technologies and knowledgebases. Students and professors have formed communities of practice around...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-supports-the-business-of-higher-education-75143.aspx

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  KM In Practice

Swedish telecom keeps up with rapid growth through BPMS

A European telecom headquartered in Sweden has deployed a business process management system (BPMS) to integrate its core billing and provisioning applications. Tele2, with 30 million customers in 10...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Swedish-telecom-keeps-up-with-rapid-growth-through-BPMS-75817.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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