Join your peers at KMWorld 2018 in Washington DC. Register today with code KMTXT and save $100.

 

Thursday, May 26, 2011

Sponsored by: IBM



Coming June 07, 2011

Business Empowerment Through Enterprise Capture



Register today

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
The classroom -- not the trench -- is the frontier of freedom now and forevermore.  — Lyndon Baines Johnson
  Breaking News

Managing SharePoint content

Information Manager from MetaVis

MetaVis Technologies has unveiled Information Manager for SharePoint 2010, which is said to enable users to bulk import, copy and classify content directly from the SharePoint user interface. MetaVis...

Continue Here: http://www.kmworld.com/Articles/News/News/Managing-SharePoint-content-75715.aspx

Return to Contents


Recommind and LexisNexis partner

Hosted e-discovery service

Recommind has formed a strategic hosting and sales alliance with LexisNexis to provide hosted e-discovery review and analysis. The new solution enables rapid deployment of Axcelerate On-Demand,...

Continue Here: http://www.kmworld.com/Articles/News/News/Recommind-and-LexisNexis-partner-75713.aspx

Return to Contents


  Industry Watch

A new era for technical documentation

SDL debuts LiveContent 2011 for interactive product documentation...

SDL has released LiveContent 2011, which has been engineered to make product content interactive, context-aware, compelling and available on multiple devices and via multiple channels. SDL says LiveContent allows...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/A-new-era-for-technical-documentation-75716.aspx

Return to Contents


  Inside KMWorld

Cities add citizen engagement mobile apps to their portfolios:
KM issues include software integration, transparency

In February 2011, the city of Arlington, Texas, launched a citizen engagement mobile application to coincide with the city's hosting of the Super Bowl. The app, available for iPhone...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Cities-add-citizen-engagement-mobile-apps-to-their-portfolios--KM-issues-include-software-integration-transparency-75139.aspx

Return to Contents


  KM In Practice

Giving my iPad the road warrior challenge

We’re taking a bit of a break from our regular KM in Practice article by looking at Dick Kaser’s blog (he’s VP of Content for Information Today, KMWorld’s parent...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Giving-my-iPad-the-road-warrior-challenge-75710.aspx

Return to Contents


AI-Powered Customer Service: Use-Cases and Real-World Examples

Unlike rule-based systems that start breaking down as decisions become more complex, AI reasoning helps make decisions with a flexible approach, working with incomplete or ambiguous information and by comparing similar decision-making scenarios from the past. The output could be the final decision or be one of the decisions in a larger customer engagement and contact center management process.

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex as the number of touchpoints, in our omnichannel world, increase. That's why the customer experience is the highest priority. Smarter content helps maximize the customer experience. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 01, 2018
Top 5 Tips for Data Discovery & Classification
Data discovery and classification are experiencing a renaissance -- and for good reason. Without knowing what data you have, where it is, and its significance to your organization, you can't effectively protect your data or facilitate compliance with global privacy mandates. Join our webinar to learn our top 5 tips for data discovery and classification, where we'll share best practices as well as key examples from IBM Security technologies.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 04, 2018
End-to-End Building Blocks for Business Intelligence
There are many players involved with business intelligence, from database administrators and developers to data and business analysts. These roles are tasked with making sense of large amounts of data and putting it in useful formats that can help business stakeholders make smart decisions for the organization. For best results, they need to collaborate and communicate across the teams, moving toward a DevOps culture.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

Cognitive Computing [2018]

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018
JW Marriott,Washington, DC
Nov 07, 2018 - Nov 08, 2018

Search KMWorld

Connect