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Thursday, April 21, 2011

Focus on Intelligent Search at Enterprise Search Summit

This intense, 2-day conference will bring together the best and brightest minds in the industry to help you learn how to make the most of your content and knowledge assets. Based on real-world experience, case studies, and expert insights, Enterprise Search Summit will empower employees through the effective use of search tools and techniques.

Join us. Register Today

  Table of Contents
Breaking News Industry Watch Inside KMWorld
  • E-mail: still the one
    Despite its drawbacks, e-mail continues to be the primary mode of collaboration for work teams...
KM In Practice
Quote of the Week
The classroom -- not the trench -- is the frontier of freedom now and forevermore.  — Lyndon Baines Johnson
  Breaking News

Online marketing engagement optimization

FatWire unveils Content Server 7.6

FatWire has released a new version of its Web content management (WCM) platform. Content Server 7.6 is said to provide new tools to speed and streamline the process of...

Continue Here: http://www.kmworld.com/Articles/News/News/Online-marketing-engagement-optimization-75034.aspx

Return to Contents


Adding Activiti to Alfresco Community 3.4

Preview release integrates workflow and lightweight BPM

Alfresco has announced a preview release of Activiti integrated with Alfresco Community 3.4. Compliant with the industry standard BPMN 2.0, the Activiti integration is said to extend...

Continue Here: http://www.kmworld.com/Articles/News/News/Adding-Activiti-to-Alfresco-Community-3.4-75033.aspx

Return to Contents


  Industry Watch

ZyLAB tackles sound files: E-discovery audio search

ZyLAB has unveiled its Audio Search Bundle, a desktop software product engineered to identify relevant audio clips from multimedia files and from business tools such as fixed-line telephone, VOIP,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/ZyLAB-tackles-sound-files-E-discovery-audio-search-75035.aspx

Return to Contents


  Inside KMWorld

E-mail: still the one

Despite its drawbacks, e-mail continues to be the primary mode of collaboration for work teams...

People complain about it, they feel overwhelmed by it, but still they click “Send” and another e-mail is on its way. The application we love to hate, e-mail is pervasive and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/E-mail-still-the-one-74509.aspx

Return to Contents


  KM In Practice

Automotive software gets boost from MarkLogic

Mitchell 1, a division of Snap-on, wanted a technology that would process information from multiple sources in different formats, while being searchable. The solution would be the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Automotive-software-gets-boost-from-MarkLogic-75032.aspx

Return to Contents


AI-Powered Customer Service: Use-Cases and Real-World Examples

Unlike rule-based systems that start breaking down as decisions become more complex, AI reasoning helps make decisions with a flexible approach, working with incomplete or ambiguous information and by comparing similar decision-making scenarios from the past. The output could be the final decision or be one of the decisions in a larger customer engagement and contact center management process.

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex as the number of touchpoints, in our omnichannel world, increase. That's why the customer experience is the highest priority. Smarter content helps maximize the customer experience. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 01, 2018
Top 5 Tips for Data Discovery & Classification
Data discovery and classification are experiencing a renaissance -- and for good reason. Without knowing what data you have, where it is, and its significance to your organization, you can't effectively protect your data or facilitate compliance with global privacy mandates. Join our webinar to learn our top 5 tips for data discovery and classification, where we'll share best practices as well as key examples from IBM Security technologies.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 04, 2018
End-to-End Building Blocks for Business Intelligence
There are many players involved with business intelligence, from database administrators and developers to data and business analysts. These roles are tasked with making sense of large amounts of data and putting it in useful formats that can help business stakeholders make smart decisions for the organization. For best results, they need to collaborate and communicate across the teams, moving toward a DevOps culture.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

Cognitive Computing [2018]

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 05, 2018 - Nov 06, 2018
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Nov 06, 2018 - Nov 08, 2018
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Nov 06, 2018 - Nov 08, 2018
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Nov 07, 2018 - Nov 08, 2018
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