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Thursday, April 21, 2011

Focus on Intelligent Search at Enterprise Search Summit

This intense, 2-day conference will bring together the best and brightest minds in the industry to help you learn how to make the most of your content and knowledge assets. Based on real-world experience, case studies, and expert insights, Enterprise Search Summit will empower employees through the effective use of search tools and techniques.

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  Table of Contents
Breaking News Industry Watch Inside KMWorld
  • E-mail: still the one
    Despite its drawbacks, e-mail continues to be the primary mode of collaboration for work teams...
KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Online marketing engagement optimization

FatWire unveils Content Server 7.6

FatWire has released a new version of its Web content management (WCM) platform. Content Server 7.6 is said to provide new tools to speed and streamline the process of...

Continue Here: http://www.kmworld.com/Articles/News/News/Online-marketing-engagement-optimization-75034.aspx

Return to Contents


Adding Activiti to Alfresco Community 3.4

Preview release integrates workflow and lightweight BPM

Alfresco has announced a preview release of Activiti integrated with Alfresco Community 3.4. Compliant with the industry standard BPMN 2.0, the Activiti integration is said to extend...

Continue Here: http://www.kmworld.com/Articles/News/News/Adding-Activiti-to-Alfresco-Community-3.4-75033.aspx

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  Industry Watch

ZyLAB tackles sound files: E-discovery audio search

ZyLAB has unveiled its Audio Search Bundle, a desktop software product engineered to identify relevant audio clips from multimedia files and from business tools such as fixed-line telephone, VOIP,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/ZyLAB-tackles-sound-files-E-discovery-audio-search-75035.aspx

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  Inside KMWorld

E-mail: still the one

Despite its drawbacks, e-mail continues to be the primary mode of collaboration for work teams...

People complain about it, they feel overwhelmed by it, but still they click “Send” and another e-mail is on its way. The application we love to hate, e-mail is pervasive and...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/E-mail-still-the-one-74509.aspx

Return to Contents


  KM In Practice

Automotive software gets boost from MarkLogic

Mitchell 1, a division of Snap-on, wanted a technology that would process information from multiple sources in different formats, while being searchable. The solution would be the...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Automotive-software-gets-boost-from-MarkLogic-75032.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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