Join your peers at KMWorld 2018 in Washington DC. Register today with code KMTXT and save $100.

 

Tuesday, March 01, 2011

 Sponsored by Quark


Coming March 08, 2011
Break Down Communication Barriers

  Table of Contents
Breaking News Inside KMWorld
  • Know your role!
    In a content-dominated world, content and collaboration have morphed into a critical strategic function in your organization.
KM In Practice
Quote of the Week
Follow the path of the unsafe, independent thinker. Expose your ideas to the dangers of controversy. Speak your mind and fear less the label of 'crackpot' than the stigma of conformity. And on issues that seem important to you, stand up and be counted. — Thomas J. Watson
  Breaking News

Enterprise BPM from Software AG

Integrated solution for full life cycle process improvement

Software AG has completed its primary integration of ARIS and webMethods platforms. The offering, called Enterprise BPM, supports the entire life cycle of process improvement.

Further, it’s said...

Continue Here: http://www.kmworld.com/Articles/News/News/Enterprise-BPM-from-Software-AG-74068.aspx

Return to Contents


Acquia adds Dev Cloud option to Drupal platform

Rebrands Acquia Managed Cloud

Acquia has announced Dev Cloud, a new self-service hosting platform targeted at professional developers running one or more sites on a single server instance.

Acquia reports Dev Cloud is built...

Continue Here: http://www.kmworld.com/Articles/News/News/Acquia-adds-Dev-Cloud-option-to-Drupal-platform-74067.aspx

Return to Contents


AnyDoc introduces check processing solution

Automated remote depositing

AnyDoc has released its new check processing solution, AnyDocDEPOSIT. Combining AnyDoc’s document and data capture technologies with classification and digital communication with banks, AnyDocDEPOSIT manages the Check 21 process...

Continue Here: http://www.kmworld.com/Articles/News/News/AnyDoc-introduces-check-processing-solution-74065.aspx

Return to Contents


  Inside KMWorld

Know your role!

In a content-dominated world, content and collaboration have morphed into a critical strategic function in your organization.

Given the rapid growth of digital information, emerging tools for communication and collaboration, and the increased strategic importance of the Web and mobile as a channel for engaging with customers, you...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Know--your-role!-70848.aspx

Return to Contents


  KM In Practice

A portal with newspaper subscribers in mind

Hearst Newspapers is developing a subscriber services Web portal with a solution from Marketing G2. Hearst’s 15 newspapers will integrate Marketing G2’s Subscriber Concierge product in their...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/A-portal-with-newspaper-subscribers-in-mind-74063.aspx

Return to Contents


AI-Powered Customer Service: Use-Cases and Real-World Examples

Unlike rule-based systems that start breaking down as decisions become more complex, AI reasoning helps make decisions with a flexible approach, working with incomplete or ambiguous information and by comparing similar decision-making scenarios from the past. The output could be the final decision or be one of the decisions in a larger customer engagement and contact center management process.

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex as the number of touchpoints, in our omnichannel world, increase. That's why the customer experience is the highest priority. Smarter content helps maximize the customer experience. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 01, 2018
Top 5 Tips for Data Discovery & Classification
Data discovery and classification are experiencing a renaissance -- and for good reason. Without knowing what data you have, where it is, and its significance to your organization, you can't effectively protect your data or facilitate compliance with global privacy mandates. Join our webinar to learn our top 5 tips for data discovery and classification, where we'll share best practices as well as key examples from IBM Security technologies.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 04, 2018
End-to-End Building Blocks for Business Intelligence
There are many players involved with business intelligence, from database administrators and developers to data and business analysts. These roles are tasked with making sense of large amounts of data and putting it in useful formats that can help business stakeholders make smart decisions for the organization. For best results, they need to collaborate and communicate across the teams, moving toward a DevOps culture.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

Cognitive Computing [2018]

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Anaheim Convention Center, Anaheim, California
Oct 22, 2018 - Oct 24, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018