SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Thursday, March 11, 2010
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AIIM International Exposition + Conference
April 20-22, 2010
Pennsylvania Convention Center
Philadelphia, PA

The AIIM International Exposition + Conference is the definitive industry gathering for information management professionals across industries. The event features educational tracks, conference sessions, real-world case studies, an Expo floor showcasing best-in-class solution providers, a SharePoint Summit, networking opportunities, and much more. Visit www.aiimexpo.com for more information.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

IDOL worship

Autonomy Interwoven enhances WCM

Autonomy Interwoven has announced significant enhancements to its Web content management platform that deliver new capabilities to TeamSite, LiveSite and Autonomy Virage MediaBin. All use Autonomy’s IDOL...

Continue Here: http://www.kmworld.com/Articles/News/News/IDOL-worship-65861.aspx

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Socializing the voice of the customer

Attensity expands its reach

The Attensity Group has unveiled Attensity Analyze for VOC Community Advantage. Analyze for VOC Community Advantage is a hosted solution designed to help companies, government organizations and community partners...

Continue Here: http://www.kmworld.com/Articles/News/News/Socializing-the-voice-of-the-customer-65859.aspx

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Coveo strengthens 2.0 in V. 6.1

New interfaces, analytics, etc.

Coveo has released Version 6.1 of its Enterprise Search Platform, which now features expanded Enterprise 2.0 capabilities, additional connectivity, search analytics and complete desktop and e-mail indexing.

The company explains...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-strengthens-2.0-in-V.-6.1-65858.aspx

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  KM In Practice

Komatsu enhances product information delivery

Komatsu, a manufacturer whose products include tractors, dump trucks, hydraulic excavators and a computer-based mine management system, wanted to improve the automation of its technical publication processes. Its internal...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Komatsu-enhances-product-information-delivery-65856.aspx

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Garbage In, Garbage Out: Priming Organizations for Success at the Dawn of Automation

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Marriott Marquis Washington, DC
Jun 17, 2019 - Jun 19, 2019
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 17, 2019 - Jun 20, 2019
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019

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