Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.
Thursday, February 18, 2010
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Web Event Coming February 23, 2010
Customer Experience Management: How Social Media Changes the Game
In this special roundtable Web event, you will learn how customer communities and social media are contributing to traditional knowledge management, how social media is blurring the lines of responsibility for "customer experience management" between marketing and customer service, how to "operationalize" customer experience processes to better understand and respond to customer needs, and how to use analytics to react to customer feedback and search metrics while improving the knowledge ecosystem. Our panel will include experts from Attensity and Consona.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Reading furnishes the mind only with materials of knowledge; it is thinking that makes what we read ours. — John Locke
  Breaking News

Bettering brand management

FatWire and EMC partner

EMC and FatWire have announced they will jointly offer solutions for Web experience and brand management to enhance online experiences and ensure brand consistency.

The companies report their...

Continue Here: http://www.kmworld.com/Articles/News/News/Bettering-brand-management-61167.aspx

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Envisioning excellence

Metastorm introduces ProVison 6.2

Metastorm has released Version 6.2 of its ProVision enterprise modeling, business architecture and business process analysis software suite, including updates to Metastorm’s Web-based modeling repository. Key features of the...

Continue Here: http://www.kmworld.com/Articles/News/News/Envisioning-excellence-61166.aspx

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LuraTech unveils DocYard

Facilitates document conversion processes

LuraTech has launched DocYard, which it describes as a flexible software platform that enables organizations to build their own production-level document conversion and capture environments. By giving scan service...

Continue Here: http://www.kmworld.com/Articles/News/News/LuraTech-unveils-DocYard-61165.aspx

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  KM In Practice

SaaS solution suits ARC’s technology and budget needs

The Atlanta Regional Commission (ARC) has launched a new Web site with enhanced search engine optimization. The regional planning and intergovernmental coordination agency for Atlanta, Ga., and the surrounding...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/SaaS-solution-suits-ARCs-technology-and-budget-needs-61164.aspx

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Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming September 24, 2019
Operate with Agility: The Value of Content in the Modern Digital Organization
Today, people want to create engagement, consume information and add value to content-centric processes, independent of the content’s format or physical location – especially as the volume of content across today’s enterprises continues to explode. Join ASG and Zia Consulting as we share the top 3 best practices in developing cloud strategy.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 15, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October***
Best Practices Report: AI and Cognitive Computing

The following key areas being covered:

· Data Mining · Text Analytics · Natural Language Processing
· Machine Learning · Deep Learning · Insight Engines
· Internet of Things

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Nov 04, 2019 - Nov 07, 2019
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Nov 04, 2019 - Nov 05, 2019
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Nov 06, 2019 - Nov 07, 2019
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Nov 06, 2019 - Nov 07, 2019

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