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Thursday, January 14, 2010
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KMWorld 2010 Conference and Exhibition
November 16-18, 2010 | Renaissance Hotel | Washington DC

The conference theme, KnowHow: The Knowledge-Driven Enterprise, puts an emphasis on "how to" achieve a knowledge-based, successful enterprise. We are seeking experienced knowledge, content, search, and intranet experts who can provide practical, hands-on information, case studies, and instruction that will maximize the value of the conference attendees’ technological investments. We want to share creative ideas for dealing with knowledge and intellect, talent and human capital, as well as content and other resources in open, diverse, and agile organizations.

KMWorld 2010 provides attendees with all the essential pieces of the information engine that powers the enterprise—including knowledge creation, sharing, finding, mining, reuse and more.

KMWorld 2010 uniquely blends opportunities to network with experts and peers while also providing concrete insights toward maximizing human capital and enterprise information resources.

Knowledge processes and practices drive decision-making and provide competitive advantage. Understanding the underlying technologies that support these processes and practices and adding "knowhow" of the tools, techniques, and solutions are key goals for KMWorld 2010.

KMWorld Key Themes:

  • Knowledge and content management
  • Creative enterprise 2.0 practices
  • Innovation strategies
  • Enterprise search strategies and tools
  • Records management
  • Compliance and e-discovery
  • Intranet strategies and solutions
  • Social networking and collaboration
  • Taxonomy and classification
  • Human capital and knowledge assets
  • Knowledge sharing processes and systems

To participate in KMWorld 2010 as a possible speaker or workshop leader, or suggest a speaker, please post your submission no later than March 1, 2010 at http://www.kmworld.com/kmw10/SpeakerSubmissions.htm

  Table of Contents
Breaking News KM In Practice
Quote of the Week
I would not give a fig for the simplicity this side of complexity, but I would give my life for the simplicity on the other side of complexity. Oliver Wendell Holmes — Oliver Wendell Holmes
  Breaking News

ECM: compliance, collaboration, the cloud

Alfresco unveils Enterprise Edition 3.2

Alfresco Software has announced Version 3.2 of its Enterprise Edition. With this release, Alfresco enables cloud-based deployments, streamlines e-mail management and archiving and enhances team-based content collaboration. In addition,...

Continue Here: http://www.kmworld.com/Articles/News/News/ECM-compliance-collaboration-the-cloud-60621.aspx

Return to Contents


LucidWorks ups the ante for Apache Solr

Certified distribution, tested and stable

Lucid Imagination introduces two powerful new features for Apache Solr, which are available free of charge.

They include a comprehensive, well-organized Reference Guide documenting all of Solr’s important features and...

Continue Here: http://www.kmworld.com/Articles/News/News/LucidWorks-ups-the-ante-for-Apache-Solr-60620.aspx

Return to Contents


Integrify introduces Forms-to-Flow Service

Adding process management to corporate forms

Integrify Software has a new full service offering that allows customers to convert existing paper or static e-forms into Web forms with process management capabilities. Utilizing Integrify OnDemand’s Software-as-a-Service...

Continue Here: http://www.kmworld.com/Articles/News/News/Integrify-introduces-Forms-to-Flow-Service-60619.aspx

Return to Contents


  KM In Practice

BPM: a strong foundation for growth

A large car dealership in Mumbai, India, has deployed an open source business process management (BPM) solution to automate workflow and to help handle the company’s growth.

Lakozy Toyota is...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/BPM-a-strong-foundation-for-growth-60617.aspx

Return to Contents


Six Best Practices for Enhancing Customer and Employee Experience with Knowledge Management

Today, nearly every organization professes its commitment to delivering outstanding customer experiences. But achieving that goal can be very difficult, especially since customers use so many different channels and devices. As the hub for customer interactions, contact centers often feel the brunt of this challenge and are expected to continually improve the quality and efficiency of service interactions…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 20, 2017
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious—and important—to business managers worldwide. As a result, subjects such as storage requirements, format adapters, viewing tools have also grown in concern. It's no longer a paper moon...

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Intelligent Search and Discovery
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in June 2017***

Best Practices in Enhancing SharePoint

THE MANY DIMENSIONS OF SHAREPOINT

Bruce Springsteen said, "Music is what makes us not be stupid." Trying not to overstretch the metaphor, but there's a correlation to SharePoint in there, too.

The thing about SharePoint is that it is everything at the same time. And sometimes nothing at the same time. The platform is not as complete as you'd hope it to be. There's great variety and complexity in deploying SharePoint as a critical business element. And it ain't easy.

If you think you play a role in this great task, then get involved with your story and position in this market, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

Knowledge Management [November/December 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Marriot Downtown Chicago, Chicago, IL
May 08, 2017 - May 10, 2017
Gaylord Palms Resort & Convention Center, Orlando. FL
Jun 05, 2017 - Jun 07, 2017
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 12, 2017 - Jun 15, 2017
Hilton San Francisco, Union Square
Jun 12, 2017 - Jun 13, 2017

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