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Thursday, November 05, 2009
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Coming November 10, 2009
Analyze This: Traditional Metrics for Service and Support Aren't Telling the Whole Story

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Search anywhere, literally

ISYS' new Enterprise Access Suite

ISYS has launched its new 2009 Enterprise Access Suite, which is comprised of a core set of powerful embedded search, infrastructure and information access solutions. The company especially highlights...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-anywhere-literally-57823.aspx

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Content migration made simple

Vital Path announces Migration Center

Vital Path has debuted Migration Center as the newest addition to its lineup of content migration and integration solutions. Migration Center is a complete, desktop solution designed to solve...

Continue Here: http://www.kmworld.com/Articles/News/News/Content-migration-made-simple-57822.aspx

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  Industry Watch

LiveCycle Enterprise Suite 2 from Adobe

Improves customer experience and employee productivity

Adobe has released LiveCycle Enterprise Suite 2 (ES2), which is described as a major software release enabling businesses and governments to build applications that improve interactions with customers and...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/LiveCycle-Enterprise-Suite-2-from-Adobe-57821.aspx

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  KM In Practice

The virtues of “virtual” training

Enterprise video search software is said to have saved a large storage and data management solutions provider $1.5 million in the course of a three-day sales event. NetApp used...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-virtues-of-virtual-training-57820.aspx

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How to Steer Cognitive Applications With Semantic Technologies

We have entered the era of smart applications. Chatbots, recommendation services, knowledge discovery tools and analytics solutions are deployed across various industries to enhance digital customer interaction and increase operational efficiency. The demand for talented and experienced developers and technology professionals is constantly exceeding supply…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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