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Thursday, August 27, 2009
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KMWorld 2009 is a must-attend event for those concerned with improving their organization’s bottom line, business processes, and productivity, as well as streamlining operations and accelerating development and innovation in their evolving enterprises.

Co-located with Enterprise Search Summit West and Taxonomy Boot Camp, KMWorld 2009 provides attendees with all the essential pieces of the information engine that powers today’s effective enterprise— including knowledge creation, publishing, sharing, finding, mining, reuse, and more. Well implemented and managed, these work together to enable business problem-solving, innovation, and achievement.

Register now for your conference sessions badge or free expo pass!

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

E-discovery in a box

FTI Consulting rolls out new appliance

FTI Consulting has unveiled Ringtail QuickCull, a new pre-configured hardware and software package for e-discovery. Citing rapid deployment and out-of-the-box functionality, FTI Technology says QuickCull enables corporations to cull...

Continue Here: http://www.kmworld.com/Articles/News/News/E-discovery-in-a-box-55841.aspx

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Spoken language identification

Autonomy adds to intelligent audio analytics

Autonomy has added spoken language identification technology to its intelligent audio analytics solutions. The company reports the Automatic Spoken Language module will enable call centers, media organizations and global...

Continue Here: http://www.kmworld.com/Articles/News/News/Spoken-language-identification-55840.aspx

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Exploring 3-D collaboration

Altadyn debuts new platform

Altadyn, which developed the first browser-based, “plug-in-less” 3-D platform for synchronous collaboration, has released a new product line, 3DXplorer Enterprise Edition, with immediate availability. All 3DXplorer SaaS-based products are...

Continue Here: http://www.kmworld.com/Articles/News/News/Exploring-3-D-collaboration-55839.aspx

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  KM In Practice

SaaS BI helps non-profit identify needs

A Boston-based non-profit organization has implemented a business intelligence (BI) solution for advanced reporting and analytics. Cradles to Crayons, which provides clothing, toys and supplies to children in need,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/SaaS-BI-helps-non-profit-identify-needs-55837.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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