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Tuesday, May 12, 2009

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  Table of Contents
Breaking News KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

A noteworthy acquisition

Vignette is Open Text's latest

It’s inappropriate to call Open Text, by far the largest enterprise content management vendor, the last of the big-time spenders. But it is tempting, after its announcement of a...

Continue Here: http://www.kmworld.com/Articles/News/News/A-noteworthy-acquisition-53821.aspx

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Coveo launches CES 6.0

Greater scalability, security, usability

Just announced, Coveo Enterprise Search 6.0 has been engineered to provide enterprise-grade scalability, deep connectivity and security to data repositories, as well as significant performance improvements.

Coveo says that through...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-launches-CES-6.0-53816.aspx

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More from NewsGator

Social Sites Version 2.7

NewsGator has released Social Sites 2.7, the latest version of the Microsoft Office Sharepoint Server 2007-based enterprise social computing product, designed to connect people with colleagues and...

Continue Here: http://www.kmworld.com/Articles/News/News/More-from-NewsGator-53814.aspx

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  KM In Practice

Collaborative problem solving at KUKA

A supplier in the field of robot technology is using an enterprise social software and wiki solution to streamline, record and share information. KUKA Systems, with more than 6,000...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Collaborative-problem-solving-at-KUKA-53813.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017
 Research Report
 
Valuable New Technology Research, Analysis, and Market Intelligence for the KM Professional
   
Selecting a Documents & Records Management Vendor

Big-name vendors such as IBM, Microsoft, Open Text, Objective and Oracle are covered in this report, which provides an overview of the most important trends affecting the DRM market and influencing its competitive dynamics. You’ll find a summary of DRM vendors' capabilities based on a quantitative assessment of their market impact and end-user sentiment, as well as the technology features that these vendors offer.

Price: $3,395.00 | Publication Date: August 2008
Click here for more information.
 
Additional Reports:

The Web CMS Report 2009

The Web Analytics Report 2009

The Search & Information Access Report 2009

2009 Trends to Watch: Collaboration & Knowledge Management

The SharePoint Report 2009

Business Intelligence: Global Market Forecast to 2013

Click here to see our full listing of reports.

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