Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, March 17, 2009

Register now for the 10th Annual Knowledge Management Conference in Washington DC on April 28-29-  the most recognized KM Conference for the public sector. This year’s program will focus on trends in collaboration technology, enterprise search technologies and applications, how KM programs can improve citizen services, and more. Register now and save $200 with code KMNL.

Click here to learn more.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Extreme data management

Tackling unstructured and semi-structured content

We all know of the imperative of managing the extreme—and sometimes debilitating—volume of data in today's organizations. In early March, Digital Reef emerged from two years of stealth mode...

Continue Here: http://www.kmworld.com/Articles/News/News/Extreme-data-management-53045.aspx

Return to Contents


Ignify debuts eCommerce 4.0

Zero-touch order fulfillment

Ignify has announced eCommerce 4.0, the latest and most advanced version of its end-to-end online storefront and business commerce platform. The newest release integrates with all Microsoft Dynamics ERP...

Continue Here: http://www.kmworld.com/Articles/News/News/Ignify-debuts-eCommerce-4.0-53044.aspx

Return to Contents


Free e-learning

New offering from Geo On-Demand

Geo On-Demand, a new entry in the e-learning market, has introduced the FREEdom Program, a no-cost e-learning solution.

The company reports organizations of all sizes can sign up one employee...

Continue Here: http://www.kmworld.com/Articles/News/News/Free-e-learning-53043.aspx

Return to Contents


  KM In Practice

WCM and text mining for leisure activites

The French company Relaxnews has selected software from Nstein to launch a worldwide information system for leisure activities. The company is deploying Nstein’s Web content management (WCM)...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/WCM-and-text-mining-for-leisure-activites-53042.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect