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Thursday, October 16, 2008

Call for Speakers
Enterprise Search Summit 2009:
Enabling Information Access

Proposals are now being accepted for the Enterprise Search Summit East 2009, which will be held May 12-13 in New York (pre-conference sessions May 11). The deadline for submitting proposals is November 10, 2008.
 
Search can no longer be viewed as a stand-alone application. It is increasingly part of everything we do and has become the de facto gateway to information in the enterprise. This year’s Summit will examine the ways to leverage search tools, information architecture, classification, and other strategies and technologies to enable information access. We seek dynamic speakers who can talk knowledgeably about detailed aspects of how to implement and maximize search within an organization.  

Proposals should be submitted by Nov. 10 Here

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Search gets personal

Vivisimo announces Velocity 7.0

Vivisimo announces the Velocity Search Platform 7.0, which has been designed, it says, to advance conceptual search with a new interface that gives users explicit control to fine-tune queries...

Continue Here: http://www.kmworld.com/Articles/News/News/Search-gets-personal-51141.aspx

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FatWire adds SharePoint connector

Enhances content integration

FatWire has introduced the SharePoint Connector. The FatWire Content Integration Platform provides Web services-based, peer-to-peer content sharing capabilities that give FatWire Content Server users access to content stored across...

Continue Here: http://www.kmworld.com/Articles/News/News/FatWire-adds-SharePoint-connector-51140.aspx

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Omniture to acquire Mercado

Adds site search and merchandising

Web analytics provider Omniture reports it has entered into a definitive agreement to acquire the assets of privately held Mercado, a provider of online merchandising and site...

Continue Here: http://www.kmworld.com/Articles/News/News/Omniture-to-acquire-Mercado-51138.aspx

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  KM In Practice

Expediting copyright permissions

To provide copyright permission online, Cambridge Journals, a division of Cambridge University Press, has chosen an online content licensing service, Rightslink, from Copyright Clearance Center.

Through the service,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Expediting-copyright-permissions-51137.aspx

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Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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