Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Thursday, October 02, 2008

iQuest Analytics, Inc. builds semantically based search applications.  Our customers utilize our industry leading software for the analysis and mining of unstructured data across the enterprise or across the web. iQuest’s breakthrough web-based software, BlueAnt2.0™, allows end-users to analyze data in context, quickly surfacing relevant, related and deep connections leading to actionable insights.

To learn more about what iQuest Analytics can do for you, click here

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Ektron unveils new version

CMS400.NET 7.6

Ektron has released the latest version of its robust Web content management software. The company reports CMS400.NET V. 7.6 includes a host of new features and a new deployment...

Continue Here: http://www.kmworld.com/Articles/News/News/Ektron-unveils-new-version-50963.aspx

Return to Contents


More help for publishers

Really Strategies announces RSuite CMS V. 3.0

Really Strategies has released Version 3.0 of RSuite CMS, its content management solution for the publishing industry. The company reports the new version provides progressive editorial features, including RSuite...

Continue Here: http://www.kmworld.com/Articles/News/News/More-help-for-publishers-50962.aspx

Return to Contents


  Industry Watch

Exalead announces new product line

Exalead has introduced the CloudView family of products, which is slated for availability beginning in Q4 2008. The solutions have evolved from the Exalead one:enterprise line with a new...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Exalead-announces-new-product-line-50964.aspx

Return to Contents


  KM In Practice

Unilever improves consumer interaction

With a contact center supporting more than 90 brands used by millions of consumers in the United States and Canada, Unilever sought a knowledge management solution that would enable...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Unilever-improves-consumer-interaction-50961.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect