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Business Process Management

Buyers' Guide
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MetaVis releases new solution Posted February 21, 2012

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion... Posted February 01, 2012

iOS and Android support Posted January 17, 2012

Adds to computing management capabilities Posted January 09, 2012

In the face of a turbulent economy and increasing competition, optimizing the process by which you engage new customers has become paramount. Improving this process—often referred to as new account opening (NAO) or customer on-boarding—can help to ensure customer satisfaction and increase the revenue that flows from high customer retention. Getting the process wrong can have dramatic negative consequences. Consider this example: A global currency exchange trading firm experiencing exponential growth found it difficult to streamline the NAO process because of several business and technology impediments. Manual processes that involved multiple databases were struggling to handle increased volumes, resulting in system downtime, poor productivity and declining customer satisfaction. . . . Posted January 01, 2012

Enterprise mobility, cloud computing and social technologies are rapidly gaining momentum in the enterprise because they open new worlds of opportunity to transform operations and engage with customers. At the same time, strategic process improvement, reduced technology costs and better alignment of IT with business goals are all crucial in today's fiscal and competitive environments. By combining process improvement with native mobility, cloud delivery and social business collaboration, an advanced business process management (BPM) software platform drives new efficiencies and growth opportunities, increases profit margins and deepens customer loyalty. Smart enterprises are seeking a single platform from which enterprises can tap the power of mobile, cloud and social technologies. . . . Posted January 01, 2012

There are business processes, and then there are processes that mean business. Not all work activities are created equal.

Take me, for example. A work process for me is: Decide to write an article; worry about it; pace the floor, fret, stew and finally get it done at the last minute. Most of the time. Doesn't sound like much of a "process," does it? You'd think that after 30-odd years of doing this, it would get easier. Nope. But I try to keep in mind the advice my friend David Weinberger gave me once: "Crappiness is hard to detect, but lateness is apparent immediately" . . . .
Posted January 01, 2012

eGain 10 designed for medium-sized businesses Posted December 21, 2011

Kofax acquires Singularity Posted December 06, 2011

IBM adds Cúram Software to its portfolio Posted December 05, 2011

Posted December 05, 2011

Adds Time Tracking and Management Posted November 21, 2011

MetaVis announces new solution Posted September 28, 2011

Posted September 26, 2011

Ensim enhances its SharePoint Manager Posted September 05, 2011

Posted September 01, 2011

Agentless offering simplifies administration Posted August 10, 2011

Celebrating KM Promise and KM Reality Posted July 28, 2011

OpenText Metastorm releases Version 9.1 Posted July 18, 2011

A win for BPM and dynamic case management Posted July 13, 2011

SpringCM christens new platform Posted July 06, 2011

Also announces new Data Center Edition Posted July 06, 2011

Appian enhances mobile solution Posted June 29, 2011

BP Logix takes it to the cloud Posted June 22, 2011

Adobe unveils Digital Enterprise Platform Posted June 20, 2011

Pegasystems brings new tools to BPM Posted June 13, 2011

Technology and marketing alliance Posted June 06, 2011

Global 360 enhances its persona-based business process management suite... Posted May 28, 2011

Information Manager from MetaVis Posted May 25, 2011

Dashboards for action tracking, project/case management Posted May 16, 2011

Acquires Springboard Research Posted May 16, 2011

Posted May 16, 2011

Business process transformation is hard work-involving many business skills and methodologies, like leadership, communications, business acumen and making the financial case. But at its heart, the road to transformation for the project team centers on finding the right balance of skills between understanding business needs, applying process disciplines and implementing technology... Posted May 01, 2011

Global 360 to enhance its persona-based BPM suite Posted April 27, 2011

Integrify introduces latest release Posted April 26, 2011

Adds cloud integration capabilities Posted April 26, 2011

Preview release integrates workflow and lightweight BPM Posted April 20, 2011

Posted April 01, 2011

Quest enhances Foglight Posted March 14, 2011

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