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Business Process Management

IBM unveils new ECM software Posted September 02, 2009

Process360 10.0 from Global 360 Posted August 05, 2009

Integrify's enterprise request management Posted July 29, 2009

Effective harvesting of knowledge Posted July 22, 2009

With more than 500 fee-earners in 12 practice groups, cost-control and productivity have been critical concerns for Taylor Wessing LLP, a UK top-20 law firm specializing in intellectual property law. Recognizing that the pervasiveness of paper documents represented a large hidden cost, Tim Hyman, IT director, embarked on an ambitious program to transform how documents flowed through the organization. "To create an environment that is less paper-intensive, we implemented a broad portfolio of technology from Autonomy iManage (formerly Interwoven) that enables our professionals to store, access and share a complete range of documents," Hyman said. "That was a crucial first step, but we felt we could extend the value of the implementation even further by streamlining our entire document lifecycle... Posted July 21, 2009

In order to compete effectively in the 21st century, many organizations are designing powerful and unique business processes, and automating these processes with business process management (BPM) technologies. These organizations recognize that their financial performance and the quality of service they provide to their customers are intimately tied to their business processes. For this reason, many organizations consider BPM to be a vital strategic technology that has the power to decrease costs, increase productivity, provide high-quality customer services levels and realize a respectable ROI for their investment. According to a Gartner BPM Survey of more than 50 companies, 78% of the firms reported an ROI of more than 15%. BPM enables organizations to design, automate, monitor and actively control... Posted July 21, 2009

Many companies across a wide range of industries collect the information they need to run their operations by having numerous paper forms filled in, routed, processed and approved. For decades, these information-gathering processes have been paper-based and manual. More recently, IT professionals or systems integrators have been able to cobble together a variety of image capture solutions and middleware with their ECM systems, sometimes with workflow capability, that together enable some form of digital process automation.Now, many organizations including financial institutions, schools, government agencies, medical organizations, manufacturers, high-tech companies and others have realized that taking the paper out of the process saves time and money. The benefits realized... Posted July 21, 2009

Paper is not sexy. First of all, it's flat—no curves! And it's thin—no muscles! Don't even get me started on the fact that it's mostly white. It doesn't even have that certain allure of danger ... unless you count paper cuts. So how come every information manager I've ever known (and I've known a lot) always tells me, "We've got to deal with this paper!" "We're overwhelmed by all this paper!" And my favorite, "We have to tame this paper beast!"The paper beast is still alive and well, after all these years. Despite almost two decades' worth of effort to automate paper-based business processes of all kinds, it might be a little surprising that the issue of "paper" is still on the minds of knowledge managers and business executives... Posted July 21, 2009

SwiftKnowledge for ISVs Posted July 01, 2009

Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users... Posted March 01, 2009

BP Logix introduces Workflow Director Posted February 27, 2009

Despite the troubled economy, business process management (BPM) software products seem to be headed for robust growth... Posted February 02, 2009

A new report from research firm Aberdeen Group, "BPM and Beyond: The Human Factor of Process Management," reveals that best-in-class companies are seeing significant and measurable improvements across key performance indicators thanks to their adoption of BPM technologies. BPM's popularity is growing because it specifically addresses these core areas that determine business performance. As the report states, "Particularly in light of today's volatile economy... Posted January 06, 2009

It may seem counter-intuitive, but a declining economy can serve as an ally in building a lean, thriving organization—if you know how to use it to your advantage. An economic downturn compels some organizations to shift focus primarily to the reduction of unnecessary expenses. Consequently, many business and IT leaders—facing tightening budgets—simply abandon some projects and compromise others by cutting back... Posted January 06, 2009

Business process management (BPM) became a significant topic of interest over a decade ago, yet it is still growing at a healthy pace. Last year Forrester Research estimated that BPM licenses, services and maintenance revenue would grow to more than $2.7 billion by 2009, and it may very well exceed that figure this year. Historically, BPM has been developed and deployed primarily within large enterprises to gain greater business process efficiency... Posted January 06, 2009

Planning is critical in any project, but in BPM, planning and project management require a much more flexible approach. You should clearly understand your requirements at the start of each incremental project, and plan for requirements to change and evolve as you implement and improve. It is also critical that the technologies you adopt allow for change, as opposed to being "hard-wired" into the solution... Posted January 06, 2009

Markets are becoming more competitive across the board; cost cutting, productivity, risk management, innovation and agility are no longer nice-to-haves and are becoming necessities. Executives realize this, and often that translates into a revelation that an optimization of resources is needed organization-wide. Rather than attempting to achieve wholesale transformation, a more pragmatic approach is to look specifically at optimizing... Posted January 06, 2009

Sixty years ago we did not have the Internet. We did not have client-server computing. We did not have mainframes, by and large (and LARGE is right!). We did not have workflow, automation or iPods, either. But we HAD business process management. Cats like Deming and Drucker were already thinking, writing and acting... Posted January 06, 2009

Posted November 06, 2008

The KM Promise Award goes to a vendor who has risen above the noise enough to make our editors take special notice. The KM Reality award goes to an organization that has applied KM practices and technologies in a unique and special way... Posted November 03, 2008

Enterprise data management Posted October 31, 2008

Kalido offers new services Posted October 13, 2008

Posted September 08, 2008

Introduces open software tools, services Posted September 04, 2008

Contextware introduces Version 3.1 Posted August 11, 2008

PersonalBrain 4.5 released Posted August 04, 2008

Support for SQL Server, Red Hat Linux Posted July 21, 2008

Microgen enhances suite Posted July 10, 2008

Enhanced Process Manager Posted July 10, 2008

Open Text introduces new solution Posted July 02, 2008

Enhances LiveCycle suite Posted June 18, 2008

Kofax unveils Communication Server 8.0 Posted June 05, 2008

Vignette releases three new products Posted May 20, 2008

SPSS enhances platform Posted May 14, 2008

Version 2.5 from Truviso Posted April 09, 2008

BEA leaps forward Posted April 07, 2008

Posted February 29, 2008

Posted February 29, 2008

So why do these companies matter? Not necessarily because they are the most innovative, but that's a factor. Not because they are ahead of the curve on Enterprise 2.0 initiatives, but that's also a factor.Not because they are the most financially successful (that's not a factor), and not because they have the most efficient marketing engines—that's not a factor either.We have long held that the true essence of knowledge management is an attitude, a single-minded commitment to improvement. Posted February 29, 2008

Integrify adds plug-in Posted February 27, 2008

DICOM changes name to Kofax Posted February 25, 2008

Open Solutions and HandySoft join forces Posted February 13, 2008

Business process management (BPM) has been one of the most successful types of enterprise applications. Rather than becoming shelfware, it tends to proliferate throughout an organization once its capabilities are demonstrated. Posted February 05, 2008

Secure knowledge sharing Posted January 30, 2008
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