KM: SER, ah!

SER Solutions has announced the successful completion of the company’s management buyout, which includes all of the U.S.-based SER operations and those of SER Technology Deutschland GmbH, based in Germany. The company says 100% of both organizations were acquired from the German parent company SER Systems AG.

The U.S.-based SER organization reports it has acquired full ownership and intellectual property rights for all U.S. predictive dialing software solutions including CPS (Call Processing System), Gateway and Centenium; its document management solutions including SERsynergy and SERdistiller; as well as the knowledge-enabling SERbrainware engine and the software applications that are built upon the engine including SERiMail, SERdistiller and SERglobalBrain.

With the successful completion of this transaction, SER Solutions Inc. becomes a fully U.S.-owned and operated company, independent from its former German parent. The U.S. entity will retain its current SER Solutions Inc. business name. The SERbrainware development and support team will continue to operate under the name of SER Technology Deutschland GmbH as a wholly owned subsidiary of the U.S. organization.