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Viasoft's Visual Process offers best practices and methodologies for simplifying tasks. Posted December 11, 1998

Intra.doc users will now have basic E-commerce and content management functionality. Posted December 10, 1998

Claims management will help insurance agencies retain existing customers rather than find new ones. Posted December 10, 1998

Hawaii Medical Services Administration expects a twelve-month ROI by processing forms electronically. Posted December 10, 1998

Susan Leandri will head development of AA's global Best Practices knowledgebase. Posted December 10, 1998

New business will convert and return customers' paper healthcare claims forms. Posted December 08, 1998

Combined XML server offers better online transactions and Internet applications. Posted December 08, 1998

Undaunted, Open Text extends its offer until December 11. Posted December 08, 1998

Storage vendor EMC Corporation is enhancing its customer service by implementing a knowledgebase. Posted December 07, 1998

As part of a customer service initiative, the USPS is deploying electronic forms at terminals nationwide. Posted December 07, 1998

ENVOI lets healthcare workers access, view, and distribute radiology reports and images. Posted December 07, 1998

Ericsson Data will resell Texcel's content management technology, which is helping Philips Business Communications manage and publish product information. Posted December 04, 1998

Cast your votes for technology applications that best fulfill the customer's business objective. Posted December 04, 1998

Optika announces Web-based eMedia solution to help financial institutions manage business transactions in both paper and electronic formats. Posted December 03, 1998

A potential marriage would be beneficial to both companies. Posted December 02, 1998

Document publishing roots form basis for Allegis' new Partner Relationship Management strategy. Posted November 30, 1998

Volkswagen's financial, legal, HR and R&D departments standardize on EDMS.  Posted November 30, 1998

Ex Sun-services exec will lead Serviceware's consulting and services arm. Posted November 30, 1998

New add-on lets Novation users find and retrieve information contained in electronic files. Posted November 25, 1998

Ex-Xerox principal adds knowledge of document technologies to AMS' insurance practice. Posted November 25, 1998

Consolidation brings together industry-leading data migration products and services Posted November 25, 1998

Compression Sciences' K.wiz knowledge discovery adds another feature to the Balanced Scorecard technology. Posted November 11, 1998

Arbortext weaves a tale of collaboration and publishing with its Epic solution. Posted November 10, 1998

Lucie Fjeldstad brings Internet and multimedia experience from Big Blue to the XML portal vendor. Posted November 09, 1998

Leveraging technology, the Office of the Registrar General will better manage information contained in records. Posted November 09, 1998

Xerox and Documentum plan to connect paper documents with corporate knowledge repositories. Posted November 09, 1998

New archive/replication, security, and search capabilities make Intra.doc Version 3.5 a must-see. Posted November 03, 1998

Cygnet names Syquest VP as new leader Posted November 03, 1998

Treev achieves profitability in Q3 '98 Posted November 03, 1998

TMSSequoia posts big profit gains in 1998 Posted November 03, 1998

Kofax posts gains in revenue, income Posted November 02, 1998

Blaming a slowdown in North American purchasing, Baan turns its sights inwards for improvements. Posted October 30, 1998

The two companies will integrate their paper and electronic billing systems. Posted October 29, 1998

FileNet's latest Panagon add-on looks to break into the content management arena, but more XML support is needed. Posted October 28, 1998

Arizona's Department of Revenue will process tax returns electronically with the help of Datacap. Posted October 27, 1998

Modest revenue gains are offset by a pair of industry growth awards. Posted October 22, 1998

Ex-Viewstar exec will head up CSE in its new San Francisco headquarters. Posted October 22, 1998

Platinum Technology exec John Shackleton takes over for outgoing president Brett Newbold. Posted October 15, 1998

Global economic woes and delayed sales are blamed as FileNet's stock falls. Posted October 08, 1998

Customer support workers can now use Verity and Fulcrum to find relevant info in corporate repositories. Posted October 06, 1998

Look for SDRC to deliver a document management extension to its Metaphase PDM product by the end of the year. Posted October 06, 1998

New software combines push/pull and collaboration for capturing and disseminating workers' knowledge and practices. Posted October 01, 1998

Docucorp authorizes share repurchase Posted October 01, 1998

BancTec licenses Mitek recognition systems Posted October 01, 1998

Analyst say key personnel moves may signal rough waters ahead; PC DOCS downplays significance. Posted September 30, 1998

The Dataware II Knowledge Query Server searches for and retrieves information from most corporate repositories and systems. Posted September 28, 1998

ESPS names head of European operations Posted September 28, 1998

Treev names new leader Posted September 21, 1998

Open Text's Livelink Intranet will be the standard for Sitel's collaborative knowledge management efforts. Posted September 21, 1998

Big gains in revenue and income mark Verity's entrance into the knowledge retrieval space. Posted September 21, 1998
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