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80-20 releases Retriever Enterprise

This article appears in the issue October 2003 [Volume 12, Issue 9]

Building upon the success of its personal edition of Retriever, 80-20 Software has developed an enterprise version of the software.

From the user perspective, 80-20 says, Retriever installs a toolbar in all MS Office applications, Windows Explorer, Internet Explorer and Windows Toolbar, providing searching from anywhere on the desktop. Plus, users can now work in Retriever without having to flip back to Outlook to perform activities such as copying, deleting, forwarding and replying to e-mails. Further, says the company, e-mails within search results can be moved, copied or deleted in bulk, even if they span multiple locations like archived mail files and personal folders. Retriever Enterprise can also search zip files providing a comprehensive search of all e-mail, attachments and files.

The company adds that a document preview pane allows fast, easy scanning of e-mails, attachments and personal documents for specific information. "Hit highlighting" tags each instance of the term searched on and then takes the user directly to the first search hit speeding up information location.

For the administrator and IT department, the Retriever Token Server ensures that search and retrieval workload on corporate file and mail servers is kept to a minimum, says the company. Whenever Retriever needs to index a shared resource (such as a file or e-mail server), a request for permission is made to the token server. The server replies with a "token" that indicates an affirmation if indexing can begin immediately, or denial if the resource is busy. If access is denied, the token server will place the request in a line and send a message to Retriever when it reaches the front of the line.

80-20 says Retriever Enterprise's highly granular deployment features ensure inexpensive, unobtrusive rollout and ongoing administration. Retriever offers administrators the ability to pre-set many options within the application making it simple to deploy across a large company with thousands of users. When the initial deployment takes place, IT administrators pre-set items such as where Retriever is downloaded on each machine, what can be indexed, where indexes will be stored, when data will be indexed and whether the user can change these settings.


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