Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.
Tuesday, July 16, 2019

BA Insight
Access All Your Enterprise Content from ServiceNow

BA Insight for ServiceNow  lets your employees access the information they need without ever leaving ServiceNow.  Your business works even better by enabling access to critical information directly within the ServiceNow app.

Capabilities include:

  • AI-driven search features such as Natural Language Query, Machine Learning, and Bots
  • Single unified index for one view into information from over 70 enterprise systems
  • Automatic metadata creation means users find exactly what they are looking for, with zero manual intervention
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greater our knowledge increases, the greater our ignorance unfolds. — John F. Kennedy
  Breaking News

Coveo acquires Tooso, combining AI with ecommerce

The acquisition enhances critical AI capabilities to transform shopping experiences and boost conversions

Coveo, an AI-powered business solutions company, is acquiring Tooso, an AI-based digital commerce engines company, to accelerate and expand its capabilities for the digital commerce market.

Tooso’s AI capabilities will enhance Coveo...

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Sinequa raises $23 million to expand AI-powered search and analytics

Additional capital will be used to enrich the platform, grow the business, and scale global operations

Sinequa, a provider of AI-powered search and analytics software, has added a $23 million Series B funding round led by Jolt Capital and supported by Troismer BVBA, an existing investor.

With this...

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Zendesk releases connector for Amazon EventBridge to collect customer experience data

Native connector for Amazon EventBridge allows easy access to customer experience data across the organization

Zendesk is releasing the Zendesk Events Connector for the newly launched Amazon Web Services (AWS) service Amazon EventBridge, allowing companies to  quickly and easily connect customer experience data to the AWS...

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  Inside KMWorld

How to search Instagram

Instagram itself has the barest of search capabilities, but there is a solution

With more than 1 billion users, Instagram now contains extensive information of interest to analysts, reporters, investigators, and other researchers who closely follow current events. (Marketers tracking “brands” have also become...

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8 Benefits of AI-Based File-Save Assistance (Video)

In this clip from his KMWorld 2018 presentation on AI-enabled intelligent assistants, M-Files AI Product Manager Trevor Cookson discusses advantages for File-Save applications.

Learn more at KMWorld 2019, coming to Washington, DC, Nov. 5-7.

Watch the complete video of this presentation in the KMWorld Conference 2018 Video Portal. 

In his presentation at KMWorld...

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Search Technology: Greater power, but increasingly simple to use

In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available.

The new generation of search technology is characterized by the use of AI and machine learning, natural language processing capabilities, and much greater analytical power than has been previously seen. In...

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  KM In Practice

AdhereHealth leverages Paxata’s Adaptive Information Platform

Healthcare technology company improves medication adherence solution implementations through adaptive data preparation technologies

AdhereHealth, a healthcare technology company focused on medication adherence, is using the Paxata Adaptive Information Platform to help its managed care and self-insured employer partners to improve speed of quality data...

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Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 03, 2019
7 Reasons to Upgrade to SharePoint 2019 or SharePoint Online and Move to Modern UI
If you are asking yourself the question, what I could possibly gain by upgrading my SharePoint environment, or asking classic vs. modern, this is the webinar for you. Those using classic lists and pages may think the environment is familiar or provides more flexibility for customization. Please register to join our discussion and have your questions ready.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November***
Best Practices Report: Knowledge Management

From the growth of cloud computing and mobile workers, to the rise of new collaboration tools and intelligent search technologies, the world of knowledge management continues to evolve and, along with it, comes new challenges and opportunities. The volume and variety of information continues to grow. And, at organizations of all sizes and types, the need to improve productivity, efficiency and innovation through knowledge is growing.

Key focus areas will include:

♦ Content Management ♦ Document Management ♦ Business Process Management
♦ Intelligent Search ♦ Classification/Taxonomy ♦ Project Management ♦ Cloud Computing

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate

Stephen Faig

Adam Shepherd

AI and Cognitive Computing

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 06, 2019 - Nov 07, 2019
JW Marriott Washington, DC
Nov 06, 2019 - Nov 07, 2019

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