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Tuesday, July 09, 2019
KMWorld Promise And Reality Awards

KMWorld magazine is proud to sponsor the 2019 KMWorld Awards, which are designed to celebrate the success stories of knowledge management. The KM Promise and KM Reality Awards will be presented at the KMWorld 2019 conference on November 7.

Deadine for Submissions is August 15
  Table of Contents
Breaking News Inside KMWorld KM In Practice The Future of the Future
  • The future of food: a fresh look
    There's a growing demand for the ability to facilitate the integration of knowledge generated by widely diverse communities from multiple disciplines.
  • BPM moves to the next level
    We are again at the crossroads as the industry doubles down on digitally transforming operations to deliver personalized, consistent customer experiences that are integrated across all points of interaction
Quote of the Week
Everything you can imagine is real. — Pablo Picasso
  Breaking News

MicroStrategy announces platform update

Brings HyperIntelligence to mobile users and injects analytics into popular business applications

MicroStrategy, a provider of enterprise analytics and mobility software, has announced general availability of MicroStrategy 2019 Update 2, adding new capabilities and products for MicroStrategy 2019.

The new release boosts the functionality of the MicroStrategy 2019 platform, improving...

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Algolia launches its platform on Microsoft Azure

With Algolia on Azure, enterprises have another option for reducing their development and management costs by opting with a fully managed solution that removes unnecessary complexity

Algolia, a search and discovery solution for websites and mobile apps, is releasing Algolia on Microsoft Azure to reach, enable, and support joint customers.

Algolia on Azure combines the power and scalability...

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M-Files boosts Microsoft Office 365 solutions

The updates simplify daily work and drives user adoption by enabling access to Microsoft Office 365

M-Files Corporation, the intelligent information management company, is making enhancements to its Microsoft Office 365 solutions.

M-Files now integrates within the familiar user interfaces of Microsoft SharePoint Online, Outlook and Teams, providing...

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  Inside KMWorld

7 Benefits of AI-based Search Assistance (Video)

In this clip from his KMWorld 2018 presentation on AI-enabled intelligent assistants, M-Files AI Product Manager Trevor Cookson discusses advantages for search.

In his presentation at KMWorld 2018, Trevor Cookson, M-Files AI product manager, explained the importance of AI-based search assistance. 

“We are dealing with this massive explosion of volume,” Cookson said, asking, “How...

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How to search Facebook

In-depth searching of Facebook isn't necessarily easy, but it can be well worth the effort.

Searching social media for people and for what people have posted, "liked," etc., is now a critical task for a broad range of researchers, including journalists, police, private investigators, human resource...

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How to search Instagram

Instagram itself has the barest of search capabilities, but there is a solution

With more than 1 billion users, Instagram now contains extensive information of interest to analysts, reporters, investigators, and other researchers who closely follow current events. (Marketers tracking “brands” have also become...

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  KM In Practice

Talend Cloud helps streamline Kent State University’s admissions process

Enables speed and trust for analyzing application information in a hybrid cloud environment

Kent State University is using Talend Cloud to simplify its admissions processes. Combining data integration, data stewardship, and application integration capabilities from Talend on Amazon Web Services (AWS), Kent State is...

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  The Future of the Future

The future of food: a fresh look

There's a growing demand for the ability to facilitate the integration of knowledge generated by widely diverse communities from multiple disciplines.

Over the past 13 years, this column has kept a watchful eye on emerging trends and ways in which we KMers can actively participate. One vitally important area upon which we...

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BPM moves to the next level

We are again at the crossroads as the industry doubles down on digitally transforming operations to deliver personalized, consistent customer experiences that are integrated across all points of interaction

While the core discipline of business process management (BPM) has largely remained the same since its roots in the early 1990s, the business needs that it seeks to meet have evolved....

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Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate

Stephen Faig

Adam Shepherd

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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