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Tuesday, June 18, 2019
Master of Knowledge Management from CSUN

Take the Next Step in Your Career with a Master of Knowledge Management from CSUN

This 100% online degree prepares you to manage the intellectual and knowledge-based assets of various organizations, including corporations, non-profits and government agencies. Learn how to manage big data, develop and transfer knowledge, foster innovation, and improve organizational performance. No GRE required and financial aid is available.

Priority application deadline is July 1stapply today!
  Table of Contents
Breaking News Cognitive Computing Inside KMWorld KM In Practice ViewPoints
Quote of the Week
Everything you can imagine is real. — Pablo Picasso
  Breaking News

Franz launches AllegroGraph Knowledge Graph solution

Combines graph and document technologies, ontology design, and AI data science expertise

Franz, a provider of graph and document database technology for knowledge graphs, has announced the AllegroGraph Knowledge Graph Platform Solution to provide companies with the technology, methodologies, and expertise to create...

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Ontotext’s GraphDB 8.10 improves knowledge graph experience

New release makes knowledge graph experience quicker, easier, and more productive

Ontotext has released the latest backward compatible update, 8.10, of its signature semantic graph database GraphDB.

GraphDB 8.10 now features an open source GraphDB JavaScript access driver optimized for Node.js and published...

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Salesforce plans to acquire Tableau

The acquisition of Tableau in a $15.7 billion all-stock deal is expected to be completed during Salesforce's fiscal third quarter ending October 31, 2019

Following closely on the heels of Google’s announced $2.6 billion acquisition of Looker, Salesforce, a provider of CRM software, said that it is acquiring Tableau Software, a provider of self-service analytics...

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  Cognitive Computing

Usability testing for effective interactivity

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.

Good interaction design is a key requirement for cognitive systems. It takes advantage—of other cognitive system elements, such as natural language understanding, well-structured and integrated data stores, and contextual knowledge—to present...

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  Inside KMWorld

How to Deal With Manipulated Search Results (Video)

Eric Smith, Fire Oak Strategies chief technologist and information security officer, discusses real-world information security search issues in this clip from Enterprise Search & Discovery 2018.

As part of the discussion, Smith related a situation that involved a high-profile client. “One of our clients, a fairly well-known organization that everyone in this room probably knows, had a...

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  KM In Practice

Litigation firm selects iManage for document and email management

The iManage platform delivers consistent user experience, a simplified IT environment, and organizational agility to Beck Redden

Beck Redden, a leading Texas litigation and appellate firm, has selected iManage to meet its work product management requirements. The iManage platform tightly integrates a set of applications, delivering a consistent, integrated...

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A better era for IT service desks

For too long IT service desk teams have struggled with tools which are inadequate for maintaining complex organizational infrastructures

For several decades, there has been a relentless increase in the complexity of running an information technology organization. IT teams have worked diligently to keep pace. One of the first ideas...

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Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate

Stephen Faig

Adam Shepherd

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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