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E-mail Management

Autonomy Zantaz announces solution Posted December 27, 2007

IMERGE Consulting publishes series Posted December 12, 2007

Connectbeam releases new appliance Posted November 12, 2007

Version 2.1 from Intranet Dashboard Posted November 12, 2007

Selecting winners for these awards gets more difficult each year. When we handed out the first ones at the 2001 KMWorld conference, we received roughly 20 nominations for each category. The number of submissions has grown each year since then; we received more than 175 (both formal and informal) this year, and paring them down to these finalists was especially tough... Posted November 01, 2007

Vital Path extends solutions Posted October 24, 2007

Unified system from Autonomy Zantaz Posted October 22, 2007

Full enterprisewide utilization Posted October 22, 2007

The new Federal Rules of Civil Procedure (FRCP) have been in effect for about 10 months, so it seems a good time to take a look at how organizations are tackling yet another big information management mandate. We talked with leading e-discovery expert and Forrester principal analyst Barry Murphy about the scope of the new rules. Posted September 27, 2007

New capabilities to imaging and workflow solution Posted September 17, 2007

Infinity Info Systems: Contact Management Solutions, IntelliSearch: IntelliSearc Platform 2.0, ISYS: ISYS 8 Enterprise Search Suite, KANA: Response for Email Management Posted August 31, 2007

Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Posted August 31, 2007

SpringCM releases V. 3.9 Posted August 31, 2007

Posted August 15, 2007

Expanding KM and project management offerings Posted July 10, 2007

Recommind's Decisiv Email Posted June 12, 2007

Newly independent Axceler Posted May 30, 2007

Full Documentum integration Posted May 30, 2007

Vivisimo goes mobile Posted May 14, 2007

Various studies show that up to three-quarters of corporate intellectual property resides within e-mail... Posted April 30, 2007

Connecting people with processes Posted April 23, 2007

NewsGator offers plug-ins for Lotus Posted April 16, 2007

Fortiva enhances suite Posted April 04, 2007

Posted April 01, 2007

Posted April 01, 2007

Law firms face all the same problems with e-mail that other industries do, only more so. Posted April 01, 2007

Just when knowledge workers thought IT might be getting a handle on managing burgeoning e-mail, instant messaging (IM) and other content, the goal line keeps moving. There is not only an ever-expanding amount of content, but also it is coming from a greater variety of sources, and new requirements for capture and classification of live content are arising from regulation, litigation and governance demands. Posted April 01, 2007

Interwoven announces new solutions Posted March 05, 2007

About a year ago, Dr. Michael Koenig wrote in these pages that unlike many business “fads,” knowledge management didn’t fall into the typical 10-year pattern of boom and bust, with four or five years of explosive growth, followed by a slightly longer period of almost equally dramatic decline. His conclusion: KM is here to stay. Posted March 01, 2007

X1 integrates with Symantec Posted March 01, 2007

Jive Software introduces new tool Posted February 26, 2007

SmartDiscovery for 10g Posted February 12, 2007

Posted February 12, 2007

It's no secret that using traditional ways to distinguish yourself in the marketplace is becoming more and more difficult. As a result, businesses are recognizing the importance of improving the customer experience in order to win and retain customers and drive the bottom line. Key to delivering on this is knowing your customer—who they are, what they have already purchased from you, their address, etc...But we already knew all of that. "Knowing your customer" today means you have to know not only what they own and all of the above, but to take this intelligence a step further to determine what are they most likely to do next? Posted February 02, 2007

Take a look at your email inbox right now ... go ahead, and see how many emails are in your inbox. 100? 500? 2,000? 4,000? Are all of the emails organized in a manner that allows you to easily find what you want? Or are just a scattered few of the most important emails catalogued in a folder? What about colleagues' emails that could be pertinent and valuable to your organization? There are too many emails to start with and, when you add junk and spam email to the equation, actually managing the flow of information through an organization's email system is a daunting task. Posted February 02, 2007

Important changes in the rules around electronic discovery that took effect on December 1, 2006 will forever transform the way you manage your electronic content. These changes came in the form of amendments to the Federal Rules of Civil Procedure (FRCP) and are designed to acknowledge the significance of electronic evidence and address some of the practical discovery issues associated with it. For some, there may not be a sense of urgency.. Posted February 02, 2007

Complying with mandated e-discovery requirements necessitates the use of XML platforms for optimal email management and storage. Multiple factors exist regarding how organizations approach archiving email in terms of their overall email management plans. Regardless of how an organization perceives the goal of its email management needs and responsibilities—or, for that matter, the way in which it needs to manage all of its vital information—its ability to develop and implement a technical solution can be a real challenge Posted February 02, 2007

For me, the tipping point happened right around 1992-93 maybe. Until then, we had been using little “chat” programs to send short text messages to one another on our office LAN. Useful. Limited. Sort of cool. But having a public email address—that you put on business cards and everything—was still pretty exotic. In fact, I thought it was kinda pretentious. “Ooooh, he must be a high-tech god. He’s got an email address.” Then pretty soon I had one, too. So did you. And this is the tipping point I’m thinking of: One day, I realized that my job had transformed. I no longer did what I used to do (whatever that was). From that moment forward, my job became sending, receiving and replying to email. Posted February 01, 2007

Posted February 01, 2007

E-Service solutions that set your customers free. Posted February 01, 2007

Code Green unveils new appliance Posted February 01, 2007

Full life cycle document solutions Posted January 10, 2007

About 11 years ago, a group of us were starting to ask ourselves whether all this "information management stuff" might have a greater purpose than merely to store information in a file server somewhere. That maybe—just maybe—information could be applied to the type of work and to the level of decision-making taking place in business at such a famously accelerated pace. And in providing that information to the right person at the right time, the promise of a truly knowledge-based economy could be realized. In the 10 years since ImagingWorld became KMWorld magazine, we've tried to address the discipline (practice? theory? religion?) of knowledge management from each of its well-known constituent components—people, process, technology. Posted January 01, 2007

DocuLogix from Litigation Support Posted December 13, 2006

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