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E-mail Management

Buyers' Guide

Law firms face all the same problems with e-mail that other industries do, only more so. Posted April 01, 2007

Just when knowledge workers thought IT might be getting a handle on managing burgeoning e-mail, instant messaging (IM) and other content, the goal line keeps moving. There is not only an ever-expanding amount of content, but also it is coming from a greater variety of sources, and new requirements for capture and classification of live content are arising from regulation, litigation and governance demands. Posted April 01, 2007

Interwoven announces new solutions Posted March 05, 2007

About a year ago, Dr. Michael Koenig wrote in these pages that unlike many business “fads,” knowledge management didn’t fall into the typical 10-year pattern of boom and bust, with four or five years of explosive growth, followed by a slightly longer period of almost equally dramatic decline. His conclusion: KM is here to stay. Posted March 01, 2007

X1 integrates with Symantec Posted March 01, 2007

Jive Software introduces new tool Posted February 26, 2007

SmartDiscovery for 10g Posted February 12, 2007

Posted February 12, 2007

It's no secret that using traditional ways to distinguish yourself in the marketplace is becoming more and more difficult. As a result, businesses are recognizing the importance of improving the customer experience in order to win and retain customers and drive the bottom line. Key to delivering on this is knowing your customer—who they are, what they have already purchased from you, their address, etc...But we already knew all of that. "Knowing your customer" today means you have to know not only what they own and all of the above, but to take this intelligence a step further to determine what are they most likely to do next? Posted February 02, 2007

Take a look at your email inbox right now ... go ahead, and see how many emails are in your inbox. 100? 500? 2,000? 4,000? Are all of the emails organized in a manner that allows you to easily find what you want? Or are just a scattered few of the most important emails catalogued in a folder? What about colleagues' emails that could be pertinent and valuable to your organization? There are too many emails to start with and, when you add junk and spam email to the equation, actually managing the flow of information through an organization's email system is a daunting task. Posted February 02, 2007

Important changes in the rules around electronic discovery that took effect on December 1, 2006 will forever transform the way you manage your electronic content. These changes came in the form of amendments to the Federal Rules of Civil Procedure (FRCP) and are designed to acknowledge the significance of electronic evidence and address some of the practical discovery issues associated with it. For some, there may not be a sense of urgency.. Posted February 02, 2007

Complying with mandated e-discovery requirements necessitates the use of XML platforms for optimal email management and storage. Multiple factors exist regarding how organizations approach archiving email in terms of their overall email management plans. Regardless of how an organization perceives the goal of its email management needs and responsibilities—or, for that matter, the way in which it needs to manage all of its vital information—its ability to develop and implement a technical solution can be a real challenge Posted February 02, 2007

For me, the tipping point happened right around 1992-93 maybe. Until then, we had been using little “chat” programs to send short text messages to one another on our office LAN. Useful. Limited. Sort of cool. But having a public email address—that you put on business cards and everything—was still pretty exotic. In fact, I thought it was kinda pretentious. “Ooooh, he must be a high-tech god. He’s got an email address.” Then pretty soon I had one, too. So did you. And this is the tipping point I’m thinking of: One day, I realized that my job had transformed. I no longer did what I used to do (whatever that was). From that moment forward, my job became sending, receiving and replying to email. Posted February 01, 2007

Posted February 01, 2007

E-Service solutions that set your customers free. Posted February 01, 2007

Code Green unveils new appliance Posted February 01, 2007

Full life cycle document solutions Posted January 10, 2007

About 11 years ago, a group of us were starting to ask ourselves whether all this "information management stuff" might have a greater purpose than merely to store information in a file server somewhere. That maybe—just maybe—information could be applied to the type of work and to the level of decision-making taking place in business at such a famously accelerated pace. And in providing that information to the right person at the right time, the promise of a truly knowledge-based economy could be realized. In the 10 years since ImagingWorld became KMWorld magazine, we've tried to address the discipline (practice? theory? religion?) of knowledge management from each of its well-known constituent components—people, process, technology. Posted January 01, 2007

DocuLogix from Litigation Support Posted December 13, 2006

IBM teams with Apache and OASIS Posted November 15, 2006

Integrates with SharePoint 2007 Posted November 13, 2006

MindTouch offers new appliance Posted November 08, 2006

Posted November 08, 2006

Posted October 27, 2006

In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly... Posted October 27, 2006

WebSphere analytics Posted October 27, 2006

Many pieces of 8 Posted October 27, 2006

Protegrity offers new suite Posted October 23, 2006

Advancing text analytics Posted October 18, 2006

Unlimited document indexing Posted October 17, 2006

Stellent offers new version of Outside In Posted October 04, 2006

Information intelligence solution Posted October 02, 2006

Everyone’s talking about it. It’s a top issue at industry events. It’s permeating the entire organization—from the CFO, to legal counsel... Posted October 01, 2006

As enterprises struggle to manage their ever-growing stores of email and other unstructured data, many are finding their backup and recovery process... Posted October 01, 2006

Many organizations today are confounded by the question "how and where should we store email files for peak performance and iron-clad compliance?"... Posted October 01, 2006

It’s spring of 2007 and you are evaluating a court order to produce highly detailed electronic documents, records, emails and voice mail messages. Posted October 01, 2006

Why is the e-mail part of compliance such a headache? Posted September 29, 2006

Getting personal Posted September 27, 2006

MindTouch offers Outlook tool Posted September 06, 2006

Improved database index and search Posted September 06, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Posted August 23, 2006

Posted August 23, 2006

Posted August 23, 2006

BEA acquires Flashline Posted August 23, 2006

All cash, $1.6 billion Posted August 10, 2006

Acquisition boosts capabilities Posted August 09, 2006

Inxight partners for government operations Posted August 07, 2006
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