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  Table of Contents
Breaking News Inside KMWorld
  • Three rules to build your digital experience strategy
    It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules.
KM In Practice
Quote of the Week
You may have noticed that the less I know about a subject the more confidence I have, and the more new light I throw on it.  — Mark Twain
  Breaking News

Platform-based syncing from Alfresco

Gives organizations control inside and outside firewall

Alfresco has introduced sync technology said to extend information life cycle beyond the firewall. The company reports the new capabilities facilitate quick deployment of extranets, permit customer collaboration and...

Continue Here: http://www.kmworld.com/Articles/News/News/Platform-based-syncing-from-Alfresco-85044.aspx

Return to Contents


Salesforce.com unleashes Marketing Cloud

Full social marketing suite

Salesforce.com has launched Marketing Cloud, which is said to be first suite to bring together social listening, content, engagement, advertising, workflow, automation and measurement.

Components include:

  Inside KMWorld

Three rules to build your digital experience strategy

It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator. To take digital experience to the next level requires business and technology leaders to collaborate on a digital experience strategy that follows these three rules.

It's simple: Good customer experience—the perception people have of their interactions with your company—keeps them coming back again and again and is often a differentiator.

Increasingly, customers' experiences with brands happen...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Three-rules-to-build-your-digital-experience-strategy-84539.aspx

Return to Contents


  KM In Practice

U.K. university opts for Ektron WCM

Oxford Brookes University in Oxford, United Kingdom, looked at about 30 proposals before choosing a new Web content management system, based on its usability and performance, among other criteria....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/U.K.-university-opts-for-Ektron-WCM-85059.aspx

Return to Contents


Information Isn’t Knowledge Until You Share It

The modern workplace is increasingly disjointed, with knowledge workers and expertise spread across multiple offices and geographies. This makes it virtually impossible to know what information exists and where it's all kept...

To read more of this Best Practices in Information Governance White Paper article, Click Here.

KMWorld Web Events
Coming December 13, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in February 2017***
 Best Practices in Big Data Analytics

GETTING THE "BIG" OUT OF DATA

The overriding problem with information is, of course, there's too much of it. And we're not just talking about the 1s and 0s of databases. There's text and email and social media and voice and video, even, to contend with.

But it's not so much the volume or variety of data that is daunting companies today. It's realizing the usefulness and value that is locked away in those data stores. So enterprising organizations are applying analytics tools to locate, associate and deliver key information sources directly to and from their users' many resources.

Find out how analytics is playing a key role in the thriving big data marketplace. Be part of the next KMWorld White Paper, "Best Practices in Big Data Analytics." Find out what the big deal is. For details on including your article, please contact:

For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

-------------------------------

***Coming in February 2017***
Best Practices in Information Security

Your information is valuable. It took time and effort to collect it.

It's more valuable when it can be shared across time zones and borders and platforms.

How do you balance accessibility with security ? How do you keep the door open to the right people and keep the wrong people out ?

Share your solutions in the vital arena in the next KMWorld White Paper, "Best Practices in Information Security."

For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Knowledge Management [November/December 2016]

Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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