Join Us December 1-3 in Boston at the Gilbane Conference on Content, Collaboration, and Customer Experience
Thursday, February 16, 2012

The AIIM Conference 2012
The AIIM Conference 2012 (March 20-22, San Francisco) Join the best and brightest in content management and social business. Learn how to embrace the opportunities and mitigate the risk of managing content in a social, local, and mobile era. Attend 10 rapid-fire keynotes from industry visionaries and 51 insightful breakouts. Pre-arrange meetings with solution providers matched to your business needs.

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  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
No sooner does man discover intelligence than he tries to involve it in his own stupidity. — Jacques Yves Cousteau
  Breaking News

SharePoint encryption

Idera introduces new product

Idera has introduced SharePoint Encrypt, which, in combination with its Enterprise Manager and Audit products, are said to provide a comprehensive solution for SharePoint administration and security management. Idera...

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KnowledgeTree upgrades its DM offering

User enhancements for finding and sharing documents

Just a little more than two months after the introduction of the Personal Cloud Edition of its SaaS document management and workflow offering, KnowledgeTree has unveiled new...

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  Industry Watch

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

Pegasystems has released enhancements to its Customer Process Manager (CPM), which is designed to provide customer service through all channels, including mobile and social.

Pega explains that with the improvements,...

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  Inside KMWorld

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion...

The growth in use of business process management (BPM) software remains robust, as organizations continue to recognize the efficiencies that can be achieved and the products become easier to use. According...

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  KM In Practice

Publisher ramps up for big data growth

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon to manage its big data.

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon  to manage its big data. The deployment includes EMC Isilon scale-out network attached storage and...

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Using a Search-First Migration Strategy to SharePoint 2013

SharePoint 2013 includes many major improvements over previous versions, and upgrading to it can provide significant business value. There are end user-oriented improvements that lead to increased productivity and adoption, architectural and platform enhancements that improve operations and governance, and significant new workload capabilities across BI, Web content management, publishing and more. Better search has consistently been a top request of SharePoint 2010 users and has been a major focus for Microsoft . . . .

To read more of this  Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming December 01, 2015
3 ways to optimize search to create the best online self-serve customer support experience
Join David Kay, Principal of David Kay & Associates, and Ben Lack, Senior Director of Marketing and Business Development for Swiftype, to learn more about the business case for a self-service customer experience and get tips for how to implement a search experience that helps the customer find the content they're looking for, fast, and the first time.

Coming December 08, 2015
Challenges, Rules, and Tips for E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2016, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in February 2016***
Best Practices for E-Discovery

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:

Kathy Rogals


***Coming in February 2016***
Best Practices in Digital Asset & Video Management

The emergence of “rich media” and its inevitable impact on business is just beginning. But it’s real--early adopter companies are already taking cues from the media and entertainment industries and are finding the great potential for value locked within their marketing videos, PowerPoint presentations, and training courses.

Will the entire world come to rely on digital assets? Probably not. But where it matters, it matters a lot. And those are the people clamoring right now for the best solution to their digital asset management (DAM) challenges. They want to solve matters surrounding cloud storage, how assets are retrieved, how assets are shared and features for brand management.

This is the time to seek them out and tell your story.

Be part of the next KMWorld White Paper, "Best Practices in Digital & Video Management," and tell the marketplace how YOU can help. For details on including your article, please contact: 

Kathy Rogals

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
Fairmont Copley Plaza, Boston, MA
Dec 01, 2015 - Dec 03, 2015

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