Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, February 16, 2012

The AIIM Conference 2012
The AIIM Conference 2012 (March 20-22, San Francisco) Join the best and brightest in content management and social business. Learn how to embrace the opportunities and mitigate the risk of managing content in a social, local, and mobile era. Attend 10 rapid-fire keynotes from industry visionaries and 51 insightful breakouts. Pre-arrange meetings with solution providers matched to your business needs.

Register today at www.aiim.org.

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

SharePoint encryption

Idera introduces new product

Idera has introduced SharePoint Encrypt, which, in combination with its Enterprise Manager and Audit products, are said to provide a comprehensive solution for SharePoint administration and security management. Idera...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-encryption-80640.aspx

Return to Contents


KnowledgeTree upgrades its DM offering

User enhancements for finding and sharing documents

Just a little more than two months after the introduction of the Personal Cloud Edition of its SaaS document management and workflow offering, KnowledgeTree has unveiled new...

Continue Here: http://www.kmworld.com/Articles/News/News/KnowledgeTree-upgrades-its-DM-offering-80589.aspx

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  Industry Watch

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

Pegasystems has released enhancements to its Customer Process Manager (CPM), which is designed to provide customer service through all channels, including mobile and social.

Pega explains that with the improvements,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Pega-upgrades-Customer-Process-Manager-(CPM)-Speeds-service-across-all-social-channels-80676.aspx

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  Inside KMWorld

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion...

The growth in use of business process management (BPM) software remains robust, as organizations continue to recognize the efficiencies that can be achieved and the products become easier to use. According...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/BPM-works-for-business-Efficiency-and-insight-are-some-of-the-benefits-80103.aspx

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  KM In Practice

Publisher ramps up for big data growth

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon to manage its big data.

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon  to manage its big data. The deployment includes EMC Isilon scale-out network attached storage and...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-ramps-up-for-big-data-growth-80675.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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