Thursday, February 16, 2012

The AIIM Conference 2012
The AIIM Conference 2012 (March 20-22, San Francisco) Join the best and brightest in content management and social business. Learn how to embrace the opportunities and mitigate the risk of managing content in a social, local, and mobile era. Attend 10 rapid-fire keynotes from industry visionaries and 51 insightful breakouts. Pre-arrange meetings with solution providers matched to your business needs.

Register today at www.aiim.org.

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
“... there is no shame in not knowing. The problem arises when irrational thought and attendant behavior fill the vacuum left by ignorance.” — Neil deGrasse Tyson
  Breaking News

SharePoint encryption

Idera introduces new product

Idera has introduced SharePoint Encrypt, which, in combination with its Enterprise Manager and Audit products, are said to provide a comprehensive solution for SharePoint administration and security management. Idera...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-encryption-80640.aspx

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KnowledgeTree upgrades its DM offering

User enhancements for finding and sharing documents

Just a little more than two months after the introduction of the Personal Cloud Edition of its SaaS document management and workflow offering, KnowledgeTree has unveiled new...

Continue Here: http://www.kmworld.com/Articles/News/News/KnowledgeTree-upgrades-its-DM-offering-80589.aspx

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  Industry Watch

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

Pegasystems has released enhancements to its Customer Process Manager (CPM), which is designed to provide customer service through all channels, including mobile and social.

Pega explains that with the improvements,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Pega-upgrades-Customer-Process-Manager-(CPM)-Speeds-service-across-all-social-channels-80676.aspx

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  Inside KMWorld

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion...

The growth in use of business process management (BPM) software remains robust, as organizations continue to recognize the efficiencies that can be achieved and the products become easier to use. According...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/BPM-works-for-business-Efficiency-and-insight-are-some-of-the-benefits-80103.aspx

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  KM In Practice

Publisher ramps up for big data growth

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon to manage its big data.

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon  to manage its big data. The deployment includes EMC Isilon scale-out network attached storage and...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-ramps-up-for-big-data-growth-80675.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
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Sep 03, 2014 - Sep 05, 2014
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Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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