Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Thursday, February 16, 2012

The AIIM Conference 2012
The AIIM Conference 2012 (March 20-22, San Francisco) Join the best and brightest in content management and social business. Learn how to embrace the opportunities and mitigate the risk of managing content in a social, local, and mobile era. Attend 10 rapid-fire keynotes from industry visionaries and 51 insightful breakouts. Pre-arrange meetings with solution providers matched to your business needs.

Register today at www.aiim.org.

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
Whoever acquires knowledge and does not practice it resembles he who plows his land and leaves it unsown. — Sadi
  Breaking News

SharePoint encryption

Idera introduces new product

Idera has introduced SharePoint Encrypt, which, in combination with its Enterprise Manager and Audit products, are said to provide a comprehensive solution for SharePoint administration and security management. Idera...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-encryption-80640.aspx

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KnowledgeTree upgrades its DM offering

User enhancements for finding and sharing documents

Just a little more than two months after the introduction of the Personal Cloud Edition of its SaaS document management and workflow offering, KnowledgeTree has unveiled new...

Continue Here: http://www.kmworld.com/Articles/News/News/KnowledgeTree-upgrades-its-DM-offering-80589.aspx

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  Industry Watch

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

Pegasystems has released enhancements to its Customer Process Manager (CPM), which is designed to provide customer service through all channels, including mobile and social.

Pega explains that with the improvements,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Pega-upgrades-Customer-Process-Manager-(CPM)-Speeds-service-across-all-social-channels-80676.aspx

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  Inside KMWorld

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion...

The growth in use of business process management (BPM) software remains robust, as organizations continue to recognize the efficiencies that can be achieved and the products become easier to use. According...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/BPM-works-for-business-Efficiency-and-insight-are-some-of-the-benefits-80103.aspx

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  KM In Practice

Publisher ramps up for big data growth

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon to manage its big data.

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon  to manage its big data. The deployment includes EMC Isilon scale-out network attached storage and...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-ramps-up-for-big-data-growth-80675.aspx

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Why Enterprise Digital Asset Management Must Be Cloud-Native

A survey by Real Story Group found 60% of participants who reported their current digital asset management (DAM) system is on-premises said they plan to migrate their DAM to the cloud in the near future. Success depends on accurately evaluating cloud-related claims from DAM vendors…

To read more of this Best Practices in Cloud Solutions for the Enterprise White Paper article, Click Here.

KMWorld Web Events
Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2016***
Best Practices for the Mobile Workforce

WORKERS ON THE MOVE

A mobile workforce changes the game in many ways. For one, having workers absent from their desks diminishes the interaction with colleagues—the water cooler/coffee machine un-meetings—that can lead to helpful solutions and emerging insights. That kind of camaraderie should not be taken lightly.

Mobile workers also need a very different infrastructure. There needs to be a means of supporting those who work from their cars, or their homes or from the beach for that matter, that is very different from the in-place systems that have been put in place and are monitored and tested on a usual basis. There is very little in place (in most companies) to ensure that workers “in the field” have effective and secure access via their mobile devices to the same information assets they are accustomed to from their desktops.

The world will get more mobile, not less. Now is the time to address those challenges. What does your company bring to the mobile workforce arena? To participate, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in November/December 2016***
Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. If you have a way to address it, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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