Register Now for our Webinar: Maximize Enterprise Productivity with SharePoint and E-Signatures
Thursday, February 16, 2012

The AIIM Conference 2012
The AIIM Conference 2012 (March 20-22, San Francisco) Join the best and brightest in content management and social business. Learn how to embrace the opportunities and mitigate the risk of managing content in a social, local, and mobile era. Attend 10 rapid-fire keynotes from industry visionaries and 51 insightful breakouts. Pre-arrange meetings with solution providers matched to your business needs.

Register today at www.aiim.org.

  Table of Contents
Breaking News Industry Watch Inside KMWorld KM In Practice
Quote of the Week
If knowledge can create problems, it is not through ignorance that we can solve them. — Isaac Asimov
  Breaking News

SharePoint encryption

Idera introduces new product

Idera has introduced SharePoint Encrypt, which, in combination with its Enterprise Manager and Audit products, are said to provide a comprehensive solution for SharePoint administration and security management. Idera...

Continue Here: http://www.kmworld.com/Articles/News/News/SharePoint-encryption-80640.aspx

Return to Contents


KnowledgeTree upgrades its DM offering

User enhancements for finding and sharing documents

Just a little more than two months after the introduction of the Personal Cloud Edition of its SaaS document management and workflow offering, KnowledgeTree has unveiled new...

Continue Here: http://www.kmworld.com/Articles/News/News/KnowledgeTree-upgrades-its-DM-offering-80589.aspx

Return to Contents


  Industry Watch

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

Pegasystems has released enhancements to its Customer Process Manager (CPM), which is designed to provide customer service through all channels, including mobile and social.

Pega explains that with the improvements,...

Continue Here: http://www.kmworld.com/Articles/News/Industry-Watch/Pega-upgrades-Customer-Process-Manager-(CPM)-Speeds-service-across-all-social-channels-80676.aspx

Return to Contents


  Inside KMWorld

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion...

The growth in use of business process management (BPM) software remains robust, as organizations continue to recognize the efficiencies that can be achieved and the products become easier to use. According...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/BPM-works-for-business-Efficiency-and-insight-are-some-of-the-benefits-80103.aspx

Return to Contents


  KM In Practice

Publisher ramps up for big data growth

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon to manage its big data.

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon  to manage its big data. The deployment includes EMC Isilon scale-out network attached storage and...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Publisher-ramps-up-for-big-data-growth-80675.aspx

Return to Contents


Is Customer Experience Only the Tip of the Iceberg ?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Renaissance Boston Waterfront Hotel, Boston, MA
Dec 02, 2014 - Dec 04, 2014
Caesars Palace, Las Vegas, NV
Dec 10, 2014 - Dec 12, 2014
Caesars Palace, Las Vegas, NV
Mar 30, 2015 - Apr 01, 2015

Search KMWorld

Connect