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Thursday, December 22, 2011

OpenText How to Cut your Legal Costs in Half

Watch how one cellular company cut legal costs in half and took control of 12 million documents .

  Table of Contents
Breaking News David Weinberger KM In Practice
Quote of the Week
The more original a discovery, the more obvious it seems afterwards.  — Arthur Koestler
  Breaking News

IDOL meets TRIM for records management

Autonomy technology powers HP's V.7.2

HP has released a new version of its enterprise records management offering, which is powered by recently acquired Autonomy’s Intelligent Data Operating Layer (IDOL). HP says TRIM...

Continue Here: http://www.kmworld.com/Articles/News/News/IDOL-meets-TRIM-for-records-management-79518.aspx

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eGain unveils contact center solution for Cisco Unified CCX

eGain 10 designed for medium-sized businesses

eGain has released Cisco's Unified Contact Center Express (Unified CCX) 8.5. eGain explains its application suite fully integrates with Unified CCX and includes applications to manage customer interactions...

Continue Here: http://www.kmworld.com/Articles/News/News/eGain-unveils-contact-center-solution-for-Cisco-Unified-CCX-79570.aspx

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Structured technical documentation for aerospace and defense

SDL launches Contenta S1000D 5.0

SDL has released Version 5.0 of its structured content suite for S1000D, the XML standard for technical documentation. SDL Contenta S1000D 5.0 is engineered specifically for the aerospace and...

Continue Here: http://www.kmworld.com/Articles/News/News/Structured-technical-documentation-for-aerospace-and-defense-79488.aspx

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  David Weinberger

Letting data out of its box

I'm writing this from the audience of a conference of publishers of paper directories-yellow pages and the like. Most of them have, of course, already moved online, but they are hoping...

Continue Here: http://www.kmworld.com/Articles/Column/David-Weinberger/Letting-data-out-of-its-box-78415.aspx

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  KM In Practice

The magic of analytics

The Orlando Magic is deploying additional software from SAS in its basketball operations. Last season, the team used SAS to customize the fan experience, and now it...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-magic-of-analytics-79567.aspx

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Manage and Secure Cloud Content On-Premises with Synchronization

Business users have always looked for better, faster ways to share information and collaborate. It should come as no surprise that they have readily adopted Microsoft® SharePoint®, Microsoft® SharePoint® Online, and other cloud-based sharing repositories…

To read more of this Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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