Don't miss KMWorld 2015, Taxonomy Boot Camp, SharePoint Symposium and Enterprise Search, Nov. 2-5 in DC.
Tuesday, October 04, 2011

The Enterprise 2.0 Conference & Expo  spans over 4 days offering 50+ sessions focused on best practices for business and technology leaders setting their strategy on social and collaborative applications.  Meet with over 40+ top vendors of collaboration technologies in the Expo Pavilion to find the right products and services for your organization.  See it all in one place and get full access to the conference, workshops, expo, networking events and keynotes covering the spectrum of Enterprise 2.0.

To learn more, click here

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
All our knowledge begins with the senses, proceeds then to the understanding, and ends with reason. There is nothing higher than reason. — Immanuel Kant
  Breaking News

SharePoint diagnostics

Idera software upgrade

Idera has rolled out SharePoint diagnostic manager 2.6, which the company claims turns SharePoint performance data into actionable knowledge by providing real-time monitoring, performance analysis and automated alerting about...

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Data center open source search

Lucid Imagination unleashes LucidWorks 2.0

Lucid Imagination has introduced a new version of LucidWorks.

LucidWorks Platform 2.0 is built on Lucene/Solr 4 and provides an extensible platform architected for developers. Lucid Imagination says it’s the...

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Free SaaS business intelligence

MicroStrategy unveils Cloud Personal

MicroStrategy reports it has introduced a public beta release of MicroStrategy Cloud Personal, a SaaS-based business intelligence offering designed to allow anyone to upload data to the MicroStrategy Cloud,...

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  Inside KMWorld

Digital asset management supports a world of rich media

The DAM market has been thriving despite the economy.

Digital asset management (DAM) systems are serving a large and rapidly growing market, but also a complex and fragmented one. The market encompasses media-focused organizations such as stock photo companies, creative...

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  KM In Practice

Mercedes-Benz gains market insights from community Web site

TNS, a large market research and consulting company headquartered in London, has built a community website for Mercedes-Benz using Acquia Commons social business software.


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E-Signatures—What Starts Digital, Stays Digital


It is difficult to talk about managing enterprise content without mentioning electronic signatures. E-signatures make it possible to create end-to-end digital workflows. They help maximize ROI from ECM, while enhancing productivity, compliance, security and analytics. For these reasons, we're seeing a spike in e-signature implementations with storage and collaboration tools like Box, Microsoft SharePoint and other ECM technologies . . . .

To read more of this  Best Practices in Enterprise Content Management article, Click Here.

KMWorld Web Events
Coming October 20, 2015
Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer. But how are you doing at that? Most companies would say "OK." But "OK" is not good enough. Customers matter most. Make sure of that.

Coming November 10, 2015
Where Are We With Search?
Search was once the golden god of information management. But in many ways, it's been consumed and adopted into content management and BI-type applications so that it has little to add except as a sideline. Is that true? Does enterprise search have a role? Now is your time to tell the world what enterprise search still means, and why it matters.

Coming December 01, 2015
One of the most expensive, and information-intensive, processes in business today. And in 2015, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in January 2016***
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.”

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.”

And you can do that by contacting:

Kathy Rogals

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

Cloud Computing [July/August 2015]

Enhancing SharePoint [June 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
Gaylord National Resort and Convention Center , National Harbor, MD
Oct 05, 2015 - Oct 07, 2015
JW Marriott, Washington, DC
Nov 02, 2015 - Nov 05, 2015
JW Marriott, Washington DC
Nov 02, 2015 - Nov 03, 2015
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Nov 02, 2015 - Nov 04, 2015
JW Marriott, Washington, DC
Nov 03, 2015 - Nov 05, 2015

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