Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, September 13, 2011


Early bird discount deadline expires this week

Enterprise Search Europe launches in London next month. Designed for anyone struggling with the challenges of implementing enterprise search, this inaugural event presents a unique opportunity to share experiences, learn about emerging technologies, and find solutions. With two tracks - Tools and Techniques and Making Search Work - plus plenary sessions, case studies and panel discussion, this brand new conference features a range of presentations focusing on both commercial and open-source search applications. Register before Friday and benefit from the early bird discount. www.EnterpriseSearchEurope.com

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

“Productizing” Web content management

Percussion releases CM1 Version 2

Percussion has unleashed CM1 Version 2, which the company claims is the industry’s first pure Web content management (WCM) product that provides users with full WCM functionality delivered as...

Continue Here: http://www.kmworld.com/Articles/News/News/Productizing-Web-content-management-77569.aspx

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Open source capture and content management

Nuxeo and Ephesoft partner

Nuxeo and Ephesoft have built a connector between the two open source platforms.

The connector between the Ephesoft document capture platform and the Nuxeo content management platform is...

Continue Here: http://www.kmworld.com/Articles/News/News/Open-source-capture-and-content-management-77593.aspx

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Influencer Exchange unveiled by Appinions

Insights into the media landscape

Appinions has debuted Influencer Exchange, a new service designed to identify, analyze, engage and monitor opinion and thought leaders on social and traditional media.

The company reports the Influencer Exchange...

Continue Here: http://www.kmworld.com/Articles/News/News/Influencer-Exchange-unveiled-by-Appinions-77543.aspx

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  Inside KMWorld

Roadmap for KM governance at the federal level
Push continues for expanded federal KM infrastructure

From the Sept. 11 attacks to Hurricane Katrina to the buildup to the war in Iraq, it isn't difficult to come up with examples in which improved knowledge sharing and collaboration...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Roadmap-for-KM-governance-at-the-federal-level--Push-continues-for-expanded-federal-KM-infrastructure-77167.aspx

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  KM In Practice

Study materials available for mobile devices

Kaplan Publishing has a new mobile application that makes it easier for users to prepare for standardized tests using mobile devices. Kaplan offers test preparation and admissions strategies for...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Study-materials-available-for-mobile-devices-77592.aspx

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Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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