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  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Semantics for science

Springer and TEMIS extend alliance

Springer Science+Business Media and TEMIS, a semantic content enrichment company, have extended their strategic collaboration on semantic enrichment and linking of content for the SpringerLink platform.

Springer and...

Continue Here: http://www.kmworld.com/Articles/News/News/Semantics-for-science-75821.aspx

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Enterprise search and object storage

Perfect Search and Caringo partner

Caringo, a provider of object storage software for digital content, and Perfect Search have joined forces to provide mutual customers with a solution for precise search of...

Continue Here: http://www.kmworld.com/Articles/News/News/Enterprise-search-and-object-storage-75819.aspx

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Symantec to acquire Clearwell Systems

Adds greater e-discovery capabilities, competencies

Symantec has signed a definitive agreement to acquire privately held Clearwell Systems. The acquisition of Clearwell will bring together e-discovery, archiving and backup offerings to provide customers...

Continue Here: http://www.kmworld.com/Articles/News/News/Symantec-to-acquire-Clearwell-Systems-75818.aspx

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  Inside KMWorld

KM supports the business of higher education

ECM should not be viewed solely as a way to store information, but also as a "business transformation and optimization engine..."

As knowledge-intensive organizations, universities have taken advantage of various knowledge management solutions. Academic researchers were early adopters of search technologies and knowledgebases. Students and professors have formed communities of practice around...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-supports-the-business-of-higher-education-75143.aspx

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  KM In Practice

Swedish telecom keeps up with rapid growth through BPMS

A European telecom headquartered in Sweden has deployed a business process management system (BPMS) to integrate its core billing and provisioning applications. Tele2, with 30 million customers in 10...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Swedish-telecom-keeps-up-with-rapid-growth-through-BPMS-75817.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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