Thursday, May 05, 2011

Develop, Implement and Enhance Internal Search Capabilities

Enterprise Search Summit is a key component for information managers and IT professionals to learn strategies and build skill sets for search. Learn to make your organization’s content not only searchable, but “findable” and actionable. Ensure that your content will deliver value to the bottom line.

Invigorate your strategy. Register today

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

Deepening customer engagement

SDL acquires Calamares

SDL has acquired Calamares, a cloud-based platform that allows enterprises to centrally compose, enrich, publish and distribute video and other rich-media assets. Calamares is said to support...

Continue Here: http://www.kmworld.com/Articles/News/News/Deepening-customer-engagement-75309.aspx

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Better data warehousing through appliances

Information Builders and Teradata partner

Information Builders has introduced an end-to-end data warehousing solution as part of the Teradata Accelerate program. The companies report the solution is built on a Teradata data...

Continue Here: http://www.kmworld.com/Articles/News/News/Better-data-warehousing-through-appliances-75308.aspx

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A2iA unveils new version of CheckReader

Improved recognition and image enhancement

A2iA has announced enhancements to its comprehensive check-processing toolkit, CheckReader. Available in 23-country versions and six-languages, this set of intelligent recognition engines is currently deployed within teller applications, branch...

Continue Here: http://www.kmworld.com/Articles/News/News/A2iA-unveils-new-version-of-CheckReader-75306.aspx

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  KM In Practice

NBA team migrates e-mail system to the cloud

The National Basketball Association’s New Orleans Hornets have chosen a new e-mail management system to ensure their e-mail system is available on any Web-enabled computer.

The Hornets have implemented...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/NBA-team-migrates-e-mail-system-to-the-cloud-75303.aspx

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  News Analysis

The AIIM/info360 conference mix:
Maturity and emerging technologies

The 2011 AIIM/info360 show and conference in Washington, D.C., in March marked a transition for this long-established conference: This is the last year the conference will carry the AIIM...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/The-AIIM-info360-conference-mix-Maturity-and-emerging-technologies-75116.aspx

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KM for Omnichannel Customer Engagement

Superior customer engagement remains one of the few differentiators that businesses can sustain over time. The winners in today's omnichannel environment are the companies that leverage knowledge to empower customers and contact center agents, and provide standout customer experience across channels and devices. We have implemented knowledge solutions for blue-chip companies worldwide, helping them design and deliver great customer experiences. In the process, we have compiled hundreds of best practices. Here are some of the popular ones....

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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