Register now for the KMWorld Conference, November 14-17, 2016, Washington, DC
Thursday, May 05, 2011

Develop, Implement and Enhance Internal Search Capabilities

Enterprise Search Summit is a key component for information managers and IT professionals to learn strategies and build skill sets for search. Learn to make your organization’s content not only searchable, but “findable” and actionable. Ensure that your content will deliver value to the bottom line.

Invigorate your strategy. Register today

  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression. — Sir John Harvey-Jones
  Breaking News

Deepening customer engagement

SDL acquires Calamares

SDL has acquired Calamares, a cloud-based platform that allows enterprises to centrally compose, enrich, publish and distribute video and other rich-media assets. Calamares is said to support...

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Better data warehousing through appliances

Information Builders and Teradata partner

Information Builders has introduced an end-to-end data warehousing solution as part of the Teradata Accelerate program. The companies report the solution is built on a Teradata data...

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A2iA unveils new version of CheckReader

Improved recognition and image enhancement

A2iA has announced enhancements to its comprehensive check-processing toolkit, CheckReader. Available in 23-country versions and six-languages, this set of intelligent recognition engines is currently deployed within teller applications, branch...

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  KM In Practice

NBA team migrates e-mail system to the cloud

The National Basketball Association’s New Orleans Hornets have chosen a new e-mail management system to ensure their e-mail system is available on any Web-enabled computer.

The Hornets have implemented...

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  News Analysis

The AIIM/info360 conference mix:
Maturity and emerging technologies

The 2011 AIIM/info360 show and conference in Washington, D.C., in March marked a transition for this long-established conference: This is the last year the conference will carry the AIIM...

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More to Intelligent Search than Meets the Eye

According to the Association of Information and Image Management (AIIM), search is the art and science of making content easy to find. It seems like a simple request: make content findable. Unfortunately, for enterprises dealing with massive and growing volumes of content, it is almost never that easy…

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.

KMWorld Web Events
Coming November 08, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

Coming November 15, 2016
What Cloud Solutions Can Most Affect Your Enterprise
The SaaS model has already changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. There is now little doubt that cloud services and solutions can really be trusted to deliver many of the same capabilities, security, and service levels as those delivered by traditional IT. But where does the cloud fit into your organization?

Coming December 06, 2016
The Future of Content Management
Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January 2017***
Best Practices in BPM & Case Management

The Case for Case Management

By now we've all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over? just in a better way. 

Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. 

We call it Case and Business Process Management.

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper ?"Best Practices in BPM and Case Management."

And you can do that by contacting:

Kathy Rogals


Cognitive Computing [October 2016]

Information Governance [September 2016]

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
JW Marriott Washington, DC
Nov 14, 2016 - Nov 16, 2016
JW Marriott, Washington, DC
Nov 14, 2016 - Nov 17, 2016
JW Marriott, Washington, DC
Nov 14, 2016 - Nov 16, 2016
JW Marriott, Washington DC
Nov 16, 2016 - Nov 17, 2016
Fairmont Copley Plaza, Boston, MA
Nov 29, 2016 - Nov 30, 2016

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