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Thursday, May 05, 2011

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  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
I never could have done what I have done without the habits of punctuality, order and diligence, without the determination to concentrate myself on one subject at a time. — Charles Dickens
  Breaking News

Deepening customer engagement

SDL acquires Calamares

SDL has acquired Calamares, a cloud-based platform that allows enterprises to centrally compose, enrich, publish and distribute video and other rich-media assets. Calamares is said to support...

Continue Here: http://www.kmworld.com/Articles/News/News/Deepening-customer-engagement-75309.aspx

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Better data warehousing through appliances

Information Builders and Teradata partner

Information Builders has introduced an end-to-end data warehousing solution as part of the Teradata Accelerate program. The companies report the solution is built on a Teradata data...

Continue Here: http://www.kmworld.com/Articles/News/News/Better-data-warehousing-through-appliances-75308.aspx

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A2iA unveils new version of CheckReader

Improved recognition and image enhancement

A2iA has announced enhancements to its comprehensive check-processing toolkit, CheckReader. Available in 23-country versions and six-languages, this set of intelligent recognition engines is currently deployed within teller applications, branch...

Continue Here: http://www.kmworld.com/Articles/News/News/A2iA-unveils-new-version-of-CheckReader-75306.aspx

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  KM In Practice

NBA team migrates e-mail system to the cloud

The National Basketball Association’s New Orleans Hornets have chosen a new e-mail management system to ensure their e-mail system is available on any Web-enabled computer.

The Hornets have implemented...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/NBA-team-migrates-e-mail-system-to-the-cloud-75303.aspx

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  News Analysis

The AIIM/info360 conference mix:
Maturity and emerging technologies

The 2011 AIIM/info360 show and conference in Washington, D.C., in March marked a transition for this long-established conference: This is the last year the conference will carry the AIIM...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/The-AIIM-info360-conference-mix-Maturity-and-emerging-technologies-75116.aspx

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Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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