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Thursday, May 05, 2011

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  Table of Contents
Breaking News KM In Practice News Analysis
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Deepening customer engagement

SDL acquires Calamares

SDL has acquired Calamares, a cloud-based platform that allows enterprises to centrally compose, enrich, publish and distribute video and other rich-media assets. Calamares is said to support...

Continue Here: http://www.kmworld.com/Articles/News/News/Deepening-customer-engagement-75309.aspx

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Better data warehousing through appliances

Information Builders and Teradata partner

Information Builders has introduced an end-to-end data warehousing solution as part of the Teradata Accelerate program. The companies report the solution is built on a Teradata data...

Continue Here: http://www.kmworld.com/Articles/News/News/Better-data-warehousing-through-appliances-75308.aspx

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A2iA unveils new version of CheckReader

Improved recognition and image enhancement

A2iA has announced enhancements to its comprehensive check-processing toolkit, CheckReader. Available in 23-country versions and six-languages, this set of intelligent recognition engines is currently deployed within teller applications, branch...

Continue Here: http://www.kmworld.com/Articles/News/News/A2iA-unveils-new-version-of-CheckReader-75306.aspx

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  KM In Practice

NBA team migrates e-mail system to the cloud

The National Basketball Association’s New Orleans Hornets have chosen a new e-mail management system to ensure their e-mail system is available on any Web-enabled computer.

The Hornets have implemented...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/NBA-team-migrates-e-mail-system-to-the-cloud-75303.aspx

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  News Analysis

The AIIM/info360 conference mix:
Maturity and emerging technologies

The 2011 AIIM/info360 show and conference in Washington, D.C., in March marked a transition for this long-established conference: This is the last year the conference will carry the AIIM...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/The-AIIM-info360-conference-mix-Maturity-and-emerging-technologies-75116.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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