Tuesday, April 05, 2011

Sponsored by: KMWorld Roundtable

Coming April 12, 2011
Perfecting the Multi-Channel Web Experience

In this special one-hour "roundtable" Web event, you will learn the five challenges of a multi-channel world; how WCM can optimize multi-channel engagements; how to reuse and repurpose content for effective multi-channel publishing, about creating value from a truly integrated multi-channel engagement, key ways to reach today's blended-channel customer, and how to integrate social media with a content management platform for a rich end-user experience.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
“... there is no shame in not knowing. The problem arises when irrational thought and attendant behavior fill the vacuum left by ignorance.” — Neil deGrasse Tyson
  Breaking News

Marketing power meets the cloud

IBM unveils Coremetrics Social

 IBM reports it has expanded its business analytics capabilities by enabling organizations to develop faster, more precise social media marketing programs that support their brand's total online presence through...

Continue Here: http://www.kmworld.com/Articles/News/News/Marketing-power-meets-the-cloud-74727.aspx

Return to Contents


Salesforce.com to buy Radian6

Adds social media monitoring

Salesforce.com has entered into a definitive agreement to acquire Radian6 for approximately $276 million in cash and $50 million in stock, net of cash acquired.

Radian6’s products include...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce.com-to-buy-Radian6-74726.aspx

Return to Contents


SaaS legal spend management

Bottomline Technologies acquires Allegient

Bottomline Technologies, a provider of collaborative payment, invoice and document automation software, has agreed to acquire Allegient Systems, which offers solutions for legal e-billing, bill review and...

Continue Here: http://www.kmworld.com/Articles/News/News/SaaS-legal-spend-management-74725.aspx

Return to Contents


  Inside KMWorld

How do you know if it’s time for a new CMS?

The decision whether to replace your Web content management system should involve both business and technical considerations...

Let’s say you’re fed up with your current Web content management platform. Many customers are. So you’re thinking, “There must be 50 ways to leave my vendor.” And you’re right—there are.

But...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/How-do-you-know-if-its-time-for-a-new-CMS-68162.aspx

Return to Contents


  KM In Practice

A more economical ECM solution for MDOT

The Mississippi Department of Transportation has replaced its legacy enterprise content management (ECM) system with a Microsoft SharePoint 2010 solution. The department made the decision to cut the cost...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/A-more-economical-ECM-solution-for-MDOT-74724.aspx

Return to Contents


How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
Gaylord Palms Resort and Convention Center, Kissimmee, FL
Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

Search KMWorld

Connect