Tuesday, April 05, 2011

Sponsored by: KMWorld Roundtable

Coming April 12, 2011
Perfecting the Multi-Channel Web Experience

In this special one-hour "roundtable" Web event, you will learn the five challenges of a multi-channel world; how WCM can optimize multi-channel engagements; how to reuse and repurpose content for effective multi-channel publishing, about creating value from a truly integrated multi-channel engagement, key ways to reach today's blended-channel customer, and how to integrate social media with a content management platform for a rich end-user experience.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Good judgment comes from experience, and a lot of that comes from bad judgment. — Will Rogers
  Breaking News

Marketing power meets the cloud

IBM unveils Coremetrics Social

 IBM reports it has expanded its business analytics capabilities by enabling organizations to develop faster, more precise social media marketing programs that support their brand's total online presence through...

Continue Here: http://www.kmworld.com/Articles/News/News/Marketing-power-meets-the-cloud-74727.aspx

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Salesforce.com to buy Radian6

Adds social media monitoring

Salesforce.com has entered into a definitive agreement to acquire Radian6 for approximately $276 million in cash and $50 million in stock, net of cash acquired.

Radian6’s products include...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce.com-to-buy-Radian6-74726.aspx

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SaaS legal spend management

Bottomline Technologies acquires Allegient

Bottomline Technologies, a provider of collaborative payment, invoice and document automation software, has agreed to acquire Allegient Systems, which offers solutions for legal e-billing, bill review and...

Continue Here: http://www.kmworld.com/Articles/News/News/SaaS-legal-spend-management-74725.aspx

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  Inside KMWorld

How do you know if it’s time for a new CMS?

The decision whether to replace your Web content management system should involve both business and technical considerations...

Let’s say you’re fed up with your current Web content management platform. Many customers are. So you’re thinking, “There must be 50 ways to leave my vendor.” And you’re right—there are.

But...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/How-do-you-know-if-its-time-for-a-new-CMS-68162.aspx

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  KM In Practice

A more economical ECM solution for MDOT

The Mississippi Department of Transportation has replaced its legacy enterprise content management (ECM) system with a Microsoft SharePoint 2010 solution. The department made the decision to cut the cost...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/A-more-economical-ECM-solution-for-MDOT-74724.aspx

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Four Tips to Optimize Search in Your Knowledge Management System

Search is a critical component of any knowledge management system. Yet, the search function of many systems returns poor results, not because of poor technology, but rather because the search function didn't anticipate the correct user behavior. The following four tips will help you optimize the search function in your knowledge management system to improve the results for your customers. . . .

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming June 16, 2015
Pay-As-You-Go Cloud Services
The SaaS model has changed into a myriad self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction.

Coming June 30, 2015
Big Data
Here's your chance to explain how a big data solution can help businesses that are buried in information but unable to retrieve answers.

Coming July 28, 2015
The Impact of Mobile
It's hard to imagine a larger effect than "BYOD" (bring your own device) has had on the everyday activity or knowledge workers. The ability to take work home and conduct business during down hours had changed the landscape.

KMWorld White Paper Series

***Coming in September 2015***

Best Practices in Information Governance

Information is by nature non-governable.

But people are, and whether you use automation or polices or both, the way people USE information can be controlled. And there are plenty of solutions available to help you do it. If you have compliance, or regulatory or legal-risk issues—and that describes everyone—there is some answer for your information governance quandary.

This KMWorld White Paper will look for the best solutions in managing and leveraging business and organizational assets to improve performance and protect against risk. Is your company providing these solutions ?

To participate in this White Paper opportunity, contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search and Information Access [May 2015]

Enterprise Content Management [April 2015]

Analytics for Big Data [March 2015]

E-Discovery [February 2015]

BPM and Case Management [January 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Gaylord Texan, Grapevine, TX (Dallas area)
Jun 01, 2015 - Jun 03, 2015
Gaylord National, National Harbor, MD
Jun 08, 2015 - Jun 11, 2015
Arlington, VA
Jun 22, 2015 - Jun 24, 2015
Hyatt Regency, San Francisco, CA
Jul 13, 2015 - Jul 14, 2015
Sonesta Hotel, Philadelphia, PA
Aug 12, 2015 - Aug 13, 2015

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