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Thursday, January 13, 2011
Sponsored by: Enterprise Search Summit

Enterprise Search Summit

"Work smarter, not harder."


We've all heard the old adage and the good news is that search tools can help make that lofty goal a reality. Enterprise Search Summit 2011, held May 10-11 at the Hilton New York, will focus on Intelligent Search. We'll bring together the best and brightest minds in the industry to help attendees learn how to make the most of their content and knowledge assets and empower employees through the effective use of search tools and techniques.

Learn more about the premiere event in enterprise search!
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
I never could have done what I have done without the habits of punctuality, order and diligence, without the determination to concentrate myself on one subject at a time. — Charles Dickens
  Breaking News

Toward semantic WCM

Drupal releases Version 7

Open source Web content management developer Drupal has announced the general availability of Version 7 of its namesake platform. A significant element of Drupal 7 is deployment of

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-semantic-WCM-73217.aspx

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Real-time BI

Symtrax releases StarQuery 3.3

Symtrax has unveiled StarQuery 3.3, which adds multidimensional navigation for users to launch a thorough analysis of real-time data in Excel or Open Office Calc. Symtrax describes StarQuery as a...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-time-BI-73216.aspx

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Pegasystems CRM in the cloud

No infrastructure lock-in

Pegasystems has released Pega Cloud for CRM, which has been designed to allow customer service organizations to use Pegasystems’ intent-driven, multichannel contact center solution in a hosted environment. The...

Continue Here: http://www.kmworld.com/Articles/News/News/Pegasystems-CRM-in-the-cloud-73215.aspx

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  Inside KMWorld

Cloud computing: It can work for you

Few technology areas are showing the kind of dynamic growth evidenced in cloud computing. Gartner predicts that worldwide revenue for cloud services will increase more than 16 percent this...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Cloud-computing-It-can-work-for-you-72954.aspx

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  KM In Practice

Business analytics software helps zoo increase revenue and visits

The Cincinnati Zoo expects a $350,000 jump in revenue the first year and an additional 50,000 new visits through its use of business analytics from IBM.

The zoo...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Business-analytics-software-helps-zoo-increase-revenue-and-visits-73214.aspx

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Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . .

Read more of the Best Practices in Enterprise Content Management White Paper. Click here .

KMWorld White Paper Series
***Coming in January 2015***
 
Best Practices in BPM & Case Management

The Case for Case Management

By now we’ve all become familiar with BPM--business process management. It started with simple workflows for transactional processes, then graduated to a more intense management environment that addressed more complex business procedures. But it was always just that: procedure management. The daily in and out of doing the same thing over and over… just in a better way. Not a bad thing. Still works today.

But we've moved it up a notch. Where BPM was focused on repeatable transactions and processes, the emerging case management trend is intended to address all the unpredictable events that happen every day in business. As BPM "suites" grow to adapt to these elusive changes in the environment, a new category of products has emerged. We call it “Case and Business Process Management.” 

Does that sound like your marketplace? It should, if you want to move forward into this next era of business automation. You can make your mark on this market by participating in the next KMWorld White Paper—"Best Practices in BPM and Case Management.” And you can do that by contacting:

 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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