Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, January 13, 2011
Sponsored by: Enterprise Search Summit

Enterprise Search Summit

"Work smarter, not harder."


We've all heard the old adage and the good news is that search tools can help make that lofty goal a reality. Enterprise Search Summit 2011, held May 10-11 at the Hilton New York, will focus on Intelligent Search. We'll bring together the best and brightest minds in the industry to help attendees learn how to make the most of their content and knowledge assets and empower employees through the effective use of search tools and techniques.

Learn more about the premiere event in enterprise search!
  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
Always listen to the experts. They will tell you what can't be done, and why. Then do it. — Robert A. Heinlein
  Breaking News

Toward semantic WCM

Drupal releases Version 7

Open source Web content management developer Drupal has announced the general availability of Version 7 of its namesake platform. A significant element of Drupal 7 is deployment of

Continue Here: http://www.kmworld.com/Articles/News/News/Toward-semantic-WCM-73217.aspx

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Real-time BI

Symtrax releases StarQuery 3.3

Symtrax has unveiled StarQuery 3.3, which adds multidimensional navigation for users to launch a thorough analysis of real-time data in Excel or Open Office Calc. Symtrax describes StarQuery as a...

Continue Here: http://www.kmworld.com/Articles/News/News/Real-time-BI-73216.aspx

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Pegasystems CRM in the cloud

No infrastructure lock-in

Pegasystems has released Pega Cloud for CRM, which has been designed to allow customer service organizations to use Pegasystems’ intent-driven, multichannel contact center solution in a hosted environment. The...

Continue Here: http://www.kmworld.com/Articles/News/News/Pegasystems-CRM-in-the-cloud-73215.aspx

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  Inside KMWorld

Cloud computing: It can work for you

Few technology areas are showing the kind of dynamic growth evidenced in cloud computing. Gartner predicts that worldwide revenue for cloud services will increase more than 16 percent this...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Cloud-computing-It-can-work-for-you-72954.aspx

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  KM In Practice

Business analytics software helps zoo increase revenue and visits

The Cincinnati Zoo expects a $350,000 jump in revenue the first year and an additional 50,000 new visits through its use of business analytics from IBM.

The zoo...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Business-analytics-software-helps-zoo-increase-revenue-and-visits-73214.aspx

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Cisco Capital’s New Approach to Efficiency

Keeping a handle on project efficiency at a large financial institution is not easy. Not to mention having to accurately plan and assign resources so work gets done without wasting time and money. This is especially challenging for global institutions like Cisco Capital, which supports Cisco's vast business and partner network and provides financing solutions across more than 100 countries…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Share your solutions in the fast-changing Cloud environment.  To participate in "Best Practices in Cloud Solutions for the Enterprise", please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
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Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016

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