Download the annual Big Data Trends Overview report in the KMWorld Buyer's Guide
Tuesday, October 26, 2010

Sponsored by IBM

IBM 10/26 webinar

Coming November 04, 2010

Records Management - The Foundation of Information Lifecycle Governance The ever growing amount of business records and the increasing regulatory requirements require sound strategies for policy enforcement. There is often a disconnect in many companies within the organizational structure and the infrastructure used to manage all that content. Different parts of the organization use one set of disposition policies while others use their own set of retention rules. This disconnect can lead to content being deleted too soon, resulting in fines and sanctions when key business records cannot be produced for litigation or regulatory review. Or sometimes worse, damaging records are found under discovery that might have been destroyed if a sound records management process had been used to enforce organization-wide retention policies and "hold" orders. The cost can be enormous, not just from a legal standpoint, but from a loss of reputation, stockholder confidence, and even lost revenue standpoint if, for example, a proof of delivery cannot be found to support an invoice.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Wonder rather than doubt is the root of all knowledge.  — Abraham Joshua Heschel
  Breaking News

The compliance imperative

HiSoftware unveils automated solution

HiSoftware has released Version 4.0 of Compliance Sheriff, the company’s enterprise compliance automation solution. V. 4.0 includes a new compliance performance management console consisting of scorecards, reports and dashboards;...

Continue Here: http://www.kmworld.com/Articles/News/News/The-compliance-imperative-70993.aspx

Return to Contents


Jump right in, the filters are fine

ISYS delivers new document filters

ISYS Search Software has announced the release of ISYS Document Filters 2010, the new version of the company’s solution for text extraction, printing and high-definition viewing.

ISYS says Document Filters...

Continue Here: http://www.kmworld.com/Articles/News/News/Jump-right-in-the-filters-are-fine-70992.aspx

Return to Contents


Unveiling MarkLogic Server 4.2

Includes ETL tool for unstructured information

MarkLogic has launched Version 4.2, which features the MarkLogic Information Studio—claimed to be the industry’s first extract, transform and load (ETL) tool for managing unstructured information— as well as...

Continue Here: http://www.kmworld.com/Articles/News/News/Unveiling-MarkLogic-Server-4.2-70991.aspx

Return to Contents


  KM In Practice

Multilateral BI supports Dutch institute’s growth

The Netherlands Cancer Institute – Antoni van Leeuwenhoek Hospital (NKI – AVL) has deployed a business intelligence (BI) solution to optimize internal processes and to reduce operational costs.

The NKI...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Multilateral-BI-supports-Dutch-institutes-growth-70990.aspx

Return to Contents


Using Content to Drive Outstanding Customer Experiences

Good self-service options can provide your organization and customers with significant benefits. Online consumers can get answers and acquire the services they need quickly and directly, while your organization can be responsive and efficient in assisting them when they need it. Since online self-service is a fraction of the cost of assisted channels, it is by far the least expensive. Done well, it can help ease customer effort, reduce operating costs, and even differentiate your business through superior service delivery…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming August 23, 2016
Fueling Your Business with Big Data
Big data couldn't loom bigger in the corporate arena. Or yes, it could. Big data is not just "big" - it's also complicated by a variety of formats, as well as the velocity with which it arrives, the many ways it is shared, and the multitude of options employees have to access it. There are new solutions that can help businesses that are buried in information but unable to retrieve answers.

Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 25, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in October 2016***
Best Practices for Collaboration

Increasing innovation with Collaboration

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Shine a spotlight on your solution by participating in the next KMWorld White Paper: Best Practices for Collaboration. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

----------------------------------

***Coming in October 2016***
Best Practices in KM for Healthcare

Diagnosing Success

The healthcare industry needs streamlined access to the information that allows them to comply with government regulation, identify fraud and safeguard medical records while interacting with a host of providers and clinicians.

How does your solution enable informed decision-making while creating efficiencies, exploiting new technologies and creating new opportunities ?

To participate in this White Paper opportunity, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

Intelligent Search [July/August 2016]

Cloud Computing for the Enterprise [July/August 2016]

Enhancing SharePoint [June 2016]

KM for Customer Experience [May 2016]

Financial Services [April 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 08, 2016 - Aug 09, 2016
Manchester Grand Hyatt San Diego, San Diego, CA
Aug 15, 2016 - Aug 17, 2016
Walter E. Washington Convention Center, Washington, DC
Aug 24, 2016 - Aug 24, 2016
Gaylord Texan Hotel & Convention Center, Grapevine, TX (Dallas area)
Sep 19, 2016 - Sep 21, 2016
Toronto, Canada
Sep 21, 2016 - Sep 22, 2016