Tuesday, March 23, 2010
  Table of Contents
Breaking News KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Easy enterprise collaboration

Socialcast's enterprise activity stream engine

Socialcast has released Ease (enterprise activity stream engine), which features an expanded technology platform designed to support enterprise collaboration through activity streams, the company says.

Socialcast adds that Ease can...

Continue Here: http://www.kmworld.com/Articles/News/News/Easy-enterprise-collaboration-66079.aspx

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Business process modeling and analysis

Global 360 introduces analystView 3.0

Global 360 has announced analystView 3.0, which gives business analysts and Microsoft Visio users integrated process modeling and analytics functionality within Visio Premium 2010.

Key simulation and optimization features of...

Continue Here: http://www.kmworld.com/Articles/News/News/Business-process-modeling-and-analysis-66078.aspx

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EDRM meets e-discovery

Index Engines and Venio partner

Index Engines and Venio Systems have partnered to provide customers and service partners with a cost-effective, end-to-end solution for e-discovery following the electronic discovery reference model (EDRM).

Index...

Continue Here: http://www.kmworld.com/Articles/News/News/EDRM-meets-e-discovery-66077.aspx

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  KM In Practice

Altour chooses cloud-based service for e-mail needs

To travel company Altour, e-mail is crucial. It’s not only the primary mode of communications for travel agents and other staff, it’s also embedded in many automated aspects of...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Altour-chooses-cloud-based-service-for-e-mail-needs-66076.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

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  • Customer Relationship Management


Click here to view the current edition and to participate:
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