Tuesday, March 09, 2010
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Web Event Coming March 09, 2010
Driving Critical Return on Information Assets: The Business Case for Unified Information Access
In this FREE webcast, Attivio’s CTO, Sid Probstein, will provide real-world examples of how companies have transformed the way they manage and access information with UIA. Featured speaker, Matt Brown, Research Director at Forrester Research, Inc. and co-author of the May 2008 report, Search + BI = Unified information Access will discuss why neither BI nor enterprise search alone can deliver the full business insight that drives competitive advantage.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. — Alvin Toffler
  Breaking News

Fighting check fraud

A2iA integrates with Chesapeake

A2iA reports its check-processing toolkit, A2iA CheckReader, has been integrated into Chesapeake System Solutions’ Total Reconciliation Solution (T-Recs) Enterprise, an account reconciliation and deposit verification software.

A2iA CheckReader’s...

Continue Here: http://www.kmworld.com/Articles/News/News/Fighting-check-fraud-65797.aspx

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Integrating communication in BPM

Software AG christens new solution

Software AG has launched the webMethods Communicate BPM solution, which enables users to integrate communication infrastructure into complex business processes and control them centrally.

In addition to typical business processes,...

Continue Here: http://www.kmworld.com/Articles/News/News/Integrating-communication-in-BPM-65798.aspx

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Build your own robust intranet

Adenin introduces IntelliEnterprise Version 10

Adenin Technologies has released Version 10 of its IntelliEnterprise intranet platform. The most recent version adds new capabilities that drastically cut the amount of time needed to design and...

Continue Here: http://www.kmworld.com/Articles/News/News/Build-your-own-robust-intranet-65799.aspx

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  KM In Practice

Shopping for customer data

To optimize customer feedback data, large multimedia retailer QVC has implemented a text analytics solution from Clarabridge. QVC is using Clarabridge’s Content Mining Platform at its U.S....

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Shopping-for-customer-data-65796.aspx

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How BPM Brings Order From Chaos in M-commerce

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . .

Read more of the Best Practices in BPM & Case Management White Paper. Click here .

KMWorld Web Events
Coming July 29, 2014
Discovery Dilemma: Volume-to-Relevance
s your organization proactively governing data in advance of litigation matters? Do you have complete visibility across your data sources? Are you able to identify and collect only the smallest legally defensible data to reduce downstream legal costs? To learn more about streamlining litigation costs and risks, join us for this insightful webinar "Discovery Dilemma: Volume-to-Relevance," brought to you by KMWorld, kCura and IBM.

Coming August 19, 2014
Why a centralized knowledge solution is the power behind a solid customer engagement strategy
Please join Transversal and industry expert Kate Leggett from Forrester in this webcast to explore the 4 P's of customer service and introduce you to the next generation knowledge solution that can help you with your customer engagement strategies.

KMWorld White Paper Series
*** Coming in July 2014***
 
Best Practices in CLOUD COMPUTING
 
THE CHANGING CLOUD
 
No technology advancement has changed the (recent) world more than the “cloud.” By shifting storage and applications to an off-site environment, companies are now experiencing faster and cheaper deployments, additional functionality and better economic returns.
 
Some are, anyway. There’s still a large marketplace eager to explore various cloud-based offerings, and they reside in many vertical markets. The thing that is certain is that the cloud is here to stay, and the vendors who embrace it will prosper. That’s why we’re offering this opportunity to tell your “cloud” story in an upcoming KMWorld White Paper, “Best Practices in Cloud Computing.” To share your market story with an eager marketplace, contact :
 
Kathy Rogals
561-483-5190

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

Knowledge Sharing, Findability and Re-use in the New Workplace [June 2014]

Meet the Leaders in Information Governance [June 2014]

Enhancing SharePoint [June 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Sonesta Hotel Philadelphia, Philadelphia, PA
Aug 12, 2014 - Aug 13, 2014
Gaylord Convention Center, National Harbor, Maryland
Sep 03, 2014 - Sep 05, 2014
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Sep 08, 2014 - Sep 10, 2014
Walt Disney World Dolphin, Walt Disney World Swan, and Disney's Yacht and Beach Club Resorts and Disney's Boardwalk, Orlando, FL
Oct 05, 2014 - Oct 09, 2014
Grand Hyatt Washington, Washington, DC
Nov 04, 2014 - Nov 07, 2014

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