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Tuesday, December 08, 2009
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Sponsored by: eGain

Web Event Coming December 15, 2009
Harvesting and Leveraging Social Knowledge in the Customer Contact Center

  Table of Contents
Breaking News KM In Practice
Quote of the Week
Intelligence is the ability to adapt to change. — Stephen Hawking
  Breaking News

From transaction to content

Open Text expands solutions for Oracle

Open Text has expanded its portfolio of ECM solutions for Oracle Applications with the introduction of new content access and accounts payable solutions. The offerings enable enterprises...

Continue Here: http://www.kmworld.com/Articles/News/News/From-transaction-to-content-60062.aspx

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Text analytics made simpler

TEMIS announces new content collection module

TEMIS has unveiled Luxid Content Pipeline, a new content collection module integrated within the latest version of its flagship content discovery solution, Luxid 5.1.

Luxid Content Pipeline is a component...

Continue Here: http://www.kmworld.com/Articles/News/News/Text-analytics-made-simpler-60061.aspx

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Web site ready social media

Platformic introduces complete, integrated platform

Platformic has developed a social media creation environment that enables companies to build highly customizable, complex communities to attract and retain Web site visitors and maximize brand interaction. The...

Continue Here: http://www.kmworld.com/Articles/News/News/Web-site-ready-social-media-60060.aspx

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  KM In Practice

SavingStreet consolidates on iAPPS

SavingStreet, which helps connect homebuyers with moving services, has launched its platform on a software-as-a-service (SaaS) solution from Bridgeline Software. SavingStreet is using Bridgeline’s iAPPS Product Suite,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/SavingStreet-consolidates-on-iAPPS-60059.aspx

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Augmented Intelligence in a New Era of Search

One of the few things that the tech industry agrees with is that humans create a lot of data. By extension today we can also agree that we are creating more of it—in more ways—and to more media than yesterday. This trend will continue inexorably. The value of information to the user at any point in time is something that should be reflected upon. In the age of big data, how do users sort through all the clutter to extract information that feels intuitive, personaland intelligent?. . . .

Read more of the Best Practices in Intelligent Search and Information Access White Paper. Click here .

KMWorld Web Events
Coming December 02, 2014
ECM: To the Cloud and Beyond
Whether driven by the requirement to respond with agility to business and end-user demands, a goal of igniting the enterprise with innovation, or simply by how the cloud is where business is increasingly conducted, we are on the path to an IT transformation. We'll explore the freshly awakening ECM movement in this week's KMWorld interactive webinar event.

KMWorld White Paper Series
***Coming in February 2015***
 
Best Practices for E-Discovery

The Case for Case Management

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. But many organizations are either slow or unknowledgeable about how to protect themselves.

But it's also true that the same ESI can be of great benefit to many business processes. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practicies for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:
 
Kathy Rogals
561-483-5190

Mobile Workforce [November/December 2014]

Knowledge Management [November/December 2014]

Information Governance [September 2014]

Knowledge Management for Customer Experience [July/August 2014]

Cloud Computing [July/August 2014]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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