Download the annual State of Knowledge Management survey report in the KMWorld Buyer's Guide
Thursday, June 18, 2009

Sponsored by: Lucid Imagination

Web Event Coming June 23, 2009
Open Source for Enterprise Search: Breaking Down the Barriers to Information
You'll hear from real-world experts with hands on experience and deep insights on where open source search can make a difference for your organization, the critical success factors, and lessons learned using search to drive new business models.

  Table of Contents
Breaking News KM In Practice
Quote of the Week
A complex system that works is invariably found to have evolved from a simple system that worked. — John Gall
  Breaking News

Getting sentimental

Teragram analyzes social media

Teragram has introduced Sentiment Analysis Manager (SAM) a social media analysis tool that computes the sentiment of digital text and captures relevant information that enables brand managers to see...

Continue Here: http://www.kmworld.com/Articles/News/News/Getting-sentimental-54752.aspx

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Nstein goes mining

Unveils TME Version 5

Nstein Technologies has announced TME 5, the latest version of its text mining engine.

The company reports that new features include Web 3.0 compliance, a variety of linguistic enhancements and...

Continue Here: http://www.kmworld.com/Articles/News/News/Nstein-goes-mining-54751.aspx

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Concept Searching updates ConceptClassifier

Adds features to enhance SharePoint

ConceptSearching has made available several new features for ConceptClassifier for SharePoint. Concept Searching offers a semantic metadata generation, content tagging, taxonomy development and auto-classification solution that is fully integrated...

Continue Here: http://www.kmworld.com/Articles/News/News/Concept-Searching-updates-ConceptClassifier-54749.aspx

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  KM In Practice

University Web site reflects a vibrant community

American University (AU) wanted to bring its Web site into the 21st century. Visitors to the site viewed it as little more than a bulletin board and phone book,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/University-Web-site-reflects-a-vibrant-community-54746.aspx

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Knowledge Management in the Age of Social Content

With the growing popularity of online communities, curated content, the wisdom of the crowd and other social trends, organizations may wonder if formal knowledge management should still play a part in future customer service plans. Although social content is an important innovation that can add value to your overall customer support landscape, for­mal knowledge management is still vital and offers several benefits that extend beyond these more informal content sources…

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming September 27, 2016
Game Changing Breakthroughs in Knowledge Management
There is a renewed enthusiasm in the business world for knowledge management and the true value held in corporate knowledge. While knowledge management has been a key component of critical decision making and successful customer experiences throughout the years, new technologies used by the next generation workforce are propelling KM forward.

Coming October 18, 2016
Enabling Success with Customer Experience Management
Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. Today, the right knowledge management strategy can empower your customer support operations in ways it could never do before.

KMWorld White Paper Series

***Coming in July 2016***
Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD
As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise.”, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

KM for Customer Experience [May 2016]

Financial Services [April 2016]

Enterprise Content Management [April 2016]

Information Analytics [March 2016]

E-Discovery [February 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
New York Hilton Midtown, NY, NY
May 09, 2016 - May 11, 2016
Westin Michigan Avenue, Chicago, IL
May 22, 2016 - May 25, 2016
Gaylord Palms Resort & Convention Center, Orlando, FL
Jun 06, 2016 - Jun 08, 2016
Hyatt Regency, San Francisco, CA
Jun 13, 2016 - Jun 14, 2016
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 13, 2016 - Jun 16, 2016
 Research Report
 
Valuable New Technology Research, Analysis, and Market Intelligence for the KM Professional
   
Selecting a Documents & Records Management Vendor

Big-name vendors such as IBM, Microsoft, Open Text, Objective and Oracle are covered in this report, which provides an overview of the most important trends affecting the DRM market and influencing its competitive dynamics. You’ll find a summary of DRM vendors' capabilities based on a quantitative assessment of their market impact and end-user sentiment, as well as the technology features that these vendors offer.

Price: $3,395.00 | Publication Date: August 2008
Click here for more information.
 
Additional Reports:

The Web CMS Report 2009

The Web Analytics Report 2009

The Search & Information Access Report 2009

2009 Trends to Watch: Collaboration & Knowledge Management

The SharePoint Report 2009

Business Intelligence: Global Market Forecast to 2013

Click here to see our full listing of reports.

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