Join Us December 1-3 in Boston at the Gilbane Conference on Content, Collaboration, and Customer Experience
Thursday, May 28, 2009

Sponsored by: Inquira

Learn How to Assess and Optimize Your KM Initiatives

Attend an informative webinar that will show you:

  • How an online knowledge assessment tool can identify strengths and weaknesses in your KM approach.
  • Which strategies, tools, and best practices will help you get maximum ROI.
  • How other companies' KM initiatives have been rated.

Register today, click here.

  Table of Contents
Breaking News Industry Watch KM In Practice
Quote of the Week
No man was ever so completely skilled in the conduct of life, as not to receive new information from age and experience. — Jonathan Swift
  Breaking News

ZyLAB deepens e-discovery

Introduces three new modules

ZyLAB has announced three new modules for its ZyIMAGE E-discovery and Production platform. These three new modules enable organizations to audit and keep detailed records of their in-house e-discovery...

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Aquire gets cozy with PeopleSoft

OrgPublisher for PeopleSoft HCM

Aquire, which develops work force planning and management solutions, has released OrgPublisher for Oracle’s PeopleSoft Enterprise Human Capital Management (HCM) 9.0. This latest iteration of...

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  Industry Watch

The meaning of the matter

Autonomy Interwoven adds social analytics

Autonomy Interwoven has introduced Social Media Analysis, a new offering said to allow businesses to convert the dynamic conversations taking place on social networks into actionable business opportunities. Autonomy...

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  KM In Practice

Enterprise search: a key business enabler

Haley & Aldrich has been using Coveo Enterprise Search (CES) for two years now to manage search and access to corporate information and knowledge. In December 2008,...

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Using a Search-First Migration Strategy to SharePoint 2013

SharePoint 2013 includes many major improvements over previous versions, and upgrading to it can provide significant business value. There are end user-oriented improvements that lead to increased productivity and adoption, architectural and platform enhancements that improve operations and governance, and significant new workload capabilities across BI, Web content management, publishing and more. Better search has consistently been a top request of SharePoint 2010 users and has been a major focus for Microsoft . . . .

To read more of this  Best Practices in Enhancing SharePoint White Paper article, Click Here.

KMWorld Web Events
Coming December 01, 2015
3 ways to optimize search to create the best online self-serve customer support experience
Join David Kay, Principal of David Kay & Associates, and Ben Lack, Senior Director of Marketing and Business Development for Swiftype, to learn more about the business case for a self-service customer experience and get tips for how to implement a search experience that helps the customer find the content they're looking for, fast, and the first time.

Coming December 08, 2015
Challenges, Rules, and Tips for E-Discovery
One of the most expensive, and information-intensive, processes in business today. And in 2016, it will only get worse. Every company will get sued. Get used to that. And the rules for discovering electronically created and stored information are only getting stricter. So go get some information on the rules and structures for providing the appropriate and necessary back-up for your litigation. Start here.

KMWorld White Paper Series

***Coming in February 2016***
Best Practices for E-Discovery

By now everyone is aware that electronically stored information (ESI) is at the crux of many civil litigations, and can represent the "smoking gun" when it comes down to a fight. The courts are becoming much more knowledgeable about the discovery of electronic records, and the rules that govern the process. But many organizations are either slow or unknowledgeable about how to protect themselves.

At the same time, that ESI can be of great benefit to many business processes. It should be protected, but not wasted. This tension between the legal officers, the IT department and business managers has caused great turmoil in most organizations.

And where there's turmoil, there's opportunity.

Be part of the next KMWorld White Paper, "Best Practices for E-Discovery," and tell the marketplace how YOU can solve this conflict. For details on including your article, please contact:

Kathy Rogals


***Coming in February 2016***
Best Practices in Digital Asset & Video Management

The emergence of “rich media” and its inevitable impact on business is just beginning. But it’s real--early adopter companies are already taking cues from the media and entertainment industries and are finding the great potential for value locked within their marketing videos, PowerPoint presentations, and training courses.

Will the entire world come to rely on digital assets? Probably not. But where it matters, it matters a lot. And those are the people clamoring right now for the best solution to their digital asset management (DAM) challenges. They want to solve matters surrounding cloud storage, how assets are retrieved, how assets are shared and features for brand management.

This is the time to seek them out and tell your story.

Be part of the next KMWorld White Paper, "Best Practices in Digital & Video Management," and tell the marketplace how YOU can help. For details on including your article, please contact: 

Kathy Rogals

Knowledge Management [November/December 2015]

Mobile Workforce [November/December 2015]

Collaboration Solutions [October 2015]

Information Governance [September 2015]

KM for Customer Experience [July/August 2015]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management

Click here to view the current edition and to participate:

Upcoming Events
Fairmont Copley Plaza, Boston, MA
Dec 01, 2015 - Dec 03, 2015
 Research Report
Valuable New Technology Research, Analysis, and Market Intelligence for the KM Professional
Selecting a Documents & Records Management Vendor

Big-name vendors such as IBM, Microsoft, Open Text, Objective and Oracle are covered in this report, which provides an overview of the most important trends affecting the DRM market and influencing its competitive dynamics. You’ll find a summary of DRM vendors' capabilities based on a quantitative assessment of their market impact and end-user sentiment, as well as the technology features that these vendors offer.

Price: $3,395.00 | Publication Date: August 2008
Click here for more information.
Additional Reports:

The Web CMS Report 2009

The Web Analytics Report 2009

The Search & Information Access Report 2009

2009 Trends to Watch: Collaboration & Knowledge Management

The SharePoint Report 2009

Business Intelligence: Global Market Forecast to 2013

Click here to see our full listing of reports.

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