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KMWorld Trend-Setting Products of 2018

In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers. Posted September 10, 2018

KMWorld 100 Companies That Matter in Knowledge Management 2018

The companies we have chosen this year have proven their stuff. Posted March 08, 2018

KMWorld Trend-Setting Products of 2017

The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight. Posted September 14, 2017

KMWorld 100 Companies That Matter in Knowledge Management 2017

Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities. Posted March 01, 2017

Web analytics: insights into the customer journey

Most companies have tons of valuable content that is collecting virtual dust, and it could be used for customer engagement. Posted October 30, 2016

Coveo and Sitecore Introduce Coveo for Sitecore Enterprise Cloud Edition

Aimed at helping Sitecore customers and partners offer richer and more personal experiences for all Sitecore websites, including Sitecore Commerce Posted September 16, 2016

KMWorld Trend-Setting Products of 2016

Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it. Posted September 01, 2016

Coveo Search Solutions Now Available Through Avanade Managed Services

Partnership aims to make customers' digital experiences more relevant Posted June 14, 2016

Coveo Improves Digital Customer Experience with Intelligent Site Search

Cloud-based site search delivers the best information to site visitors Posted April 27, 2016

KMWorld 100 COMPANIES That Matter in Knowledge Management

As knowledge management evolves, so does our list of 100 Companies That Matter in KM. Posted March 01, 2016

Context marketing at scale from Sitecore

Releases Experience Platform 8.1 Posted October 20, 2015

KMWorld Trend-Setting Products of 2015

We published our first KMWorld Trend-Setting Products list nearly a decade-and-a-half ago because we wanted to bring some clarity to the sometimes elusive knowledge management needs of our subscribers. Posted September 01, 2015

VirtualWorks adds Azure support

Enterprisewide document and data discovery Posted June 02, 2015

KMWorld 100 COMPANIES That Matter in Knowledge Management

For us here at KMWorld, knowledge management is an attitude, an approach, not an application, and that's what we're celebrating with this list—companies that offer the tools to analyze, augment, enhance, manage and extend information assets to maximize potential for organizations of all sizes. Posted March 01, 2015

Extending enterprise systems
for a more positive customer experience

Not that long ago, the "customer experience" might have been a trip to the store to purchase an item and a subsequent conversation with a call center to inquire about how to get the item repaired. Now it usually entails online research to compare features and prices, a look at ratings by other customers, purchase of the product from a store or e-commerce site, and a round of technical support by phone, e-mail or chat. Posted January 30, 2015

Why It’s Time to Embrace The Intranet of Everywhere

When was the last time you contributed anything to your intranet? Or managed to find what you were looking for? If you can't remember, you're not alone. A 2013 Worldwide Intranet Challenge survey suggests that 90% of staff don't regularly contribute to their corporate intranet, and 50% never do. And it's not that people don't want to share; they've merely found another system that is easier to use, or has features they personally prefer. . . . Posted October 24, 2014

Sitecore DAM from Picturepark

Access to enterprise digital asset collections Posted September 03, 2014

KMWorld Trend-Setting Products of 2014

We've published our annual list of Trend-Setting Products for nearly a decade and a half (more than a century in "technology years"),...This year, we looked at more than 600 products. Some have been around for a while, a testimony to the limber execution of their initial mission of adaptability. Others are relatively new. Posted September 01, 2014

Sitecore premieres Sitecore Commerce

Customer experience management with integrated commerce solution Posted August 06, 2014

Social media marketing from Sitecore

Introduces Sitecore Social Powered by Komfo Posted July 14, 2014

Why It’s Time To Re-Think The Corporate Intranet And Embrace “The Intranet Of Everywhere”

When was the last time you contributed anything to your intranet? Or managed to find what you were looking for? If you can't remember, you're not alone. A 2013 Worldwide Intranet Challenge survey suggests that 90% of staff don't regularly contribute to their corporate intranet, and 50% never do. And it's not that people don't want to share; they've merely found another system that is easier to use, or has features they personally prefer. Posted June 03, 2014

Personalizing Sitecore search

Coveo enhances solution Posted May 19, 2014

Real-time big data marketing from Sitecore

Introduces Experience Database Posted April 30, 2014

Enhancing the digital beauty experience

Leverages customer insights in real time Posted April 21, 2014

Organizations reap benefits from a knowledge-enhancing Web experience

Companies are using knowledge management to improve the Web experience of customers in life sciences, professional services, mortgage lending and a host of other industries. Posted March 31, 2014

Mobile marketing and analytics

Sitecore apps for iPad, Windows 8.1 tablets Posted March 12, 2014

KMWorld 100 Companies That Matter in Knowledge Management

The list is intended to spark a larger discussion of knowledge management. We're always on the lookout for groundbreaking solutions or notable modifications to existing ones. And, throughout the year, the organizations and products we find most interesting will be showcased in our magazine and on our site, kmworld.com Posted March 01, 2014

Increase Return on Knowledge with Higher User Engagement

Collective enterprise knowledge is the asset that differentiates an organization from its competitors. Posted February 21, 2014

Sitecore and Znode integration for e-commerce

Content management and product solution Posted February 13, 2014

Sitecore to integrate Microsoft Dynamics

Robust e-commerce platform for personalized online shopping Posted January 14, 2014

Sitecore-specific search from Coveo

Contextual site search, content federation and personalization Posted December 11, 2013

Sitecore acquires CommerceServer.net

Adds integrated e-commerce capabilities to platform Posted November 21, 2013

Coveo expands Salesforce product line

Introduces Coveo for Salesforce Communities Posted November 20, 2013

On-demand Web compliance from Sitecore and HiSoftware

Auditing digital content Posted December 10, 2012

Enhanced, personalized, self-service search

Coveo and Sitecore renew partnership for customer experience Posted November 19, 2012

Translation connector for Sitecore

Clay Tablet debuts Version 3.5 Posted September 04, 2012

Sitecore and Brightcove partner for video

Allows markets to add online video to Web campaigns Posted May 23, 2012

Legacy content migration

Kapow and Sitecore partner Posted December 07, 2011

Efficient Web marketing from Sitecore

Introduces CMS 6.4 Posted January 26, 2011

Simplified multilingual Web strategies

Clay Tablet collaborates with Sitecore Posted December 06, 2010

New e-commerce platform from Sitecore

Integrated solution for both B2B and B2C Posted December 01, 2010

Sitecore integrates Microsoft Dynamics CRM

Captures sales intelligence Posted November 03, 2010

KMWorld Trend-Setting Products of 2010

Just as in the past, assembling the Trend-Setting Products list is a collaborative effort with colleagues, market and technology analysts, KM theoreticians and practitioners, customers and a select few savvy users in a variety of disciplines... Posted September 01, 2010

KMWorld 100 Companies That Matter in Knowledge Management

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

KMWorld Trend-Setting Products of 2009

We've selected more than we have in previous editions because the landscape is far more challenging than it has been in the past. They represent what we believe are the solutions that best exemplify the spirit of innovation demanded by the current economy, while providing their customers with the unique tools and capabilities to move and grow beyond the recession... Posted August 28, 2009

Online marketing

Sitecore rolls out new suite Posted June 02, 2009

Coveo launches CES 6.0

Greater scalability, security, usability Posted May 11, 2009

Best practices for WCM adoption

While Web content management (WCM) has been around for more than 10 years, enterprises only now seem to be getting serious about implementing WCM that can solve business problems, as opposed to solving IT problems... Posted May 01, 2009

Women’s health site revamps CMS

Posted February 18, 2009

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