Registration is now open for KMWorld 2019. Register now to join us Nov 4 - 7 in Washington, D.C.
Tuesday, August 13, 2019
Knowledge, Information and Data Management Conference @930gov
As the KM discipline continues to evolve across government, KM professionals will once again meet at DGI’s 7th annual 930gov on August 20th for this one-day, FREE for Government program to network and share respective experiences to improve decision making and government operations.

Register for the Knowledge, Information and Data Management Conference @930gov to join other Government knowledge managers and their teams to review FY2020 plans and explore new opportunities.

For the latest updates: @DGIEvents,#930gov.

  Table of Contents
Breaking News Inside KMWorld
  • Why the Digital Employee Experience Matters (Video)
    Step Two principal consultant Rebecca Rodgers defines the digital employee experience (DEX) as a lesser-known and undervalued cousin to the user/customer experience model and explains why it matters in this clip from KMWorld 2018.
KM In Practice The Future of the Future ViewPoints
Quote of the Week
The greater our knowledge increases, the greater our ignorance unfolds. — John F. Kennedy
  Breaking News

Automation Anywhere makes key acquisition

Maximizes collaboration between humans and bots to drive a higher level of employee productivity and improved CX

Automation Anywhere, provider of a robotic process automation (RPA) platform, has acquired Klevops, a privately-held company based in Paris.

With the acquisition, Automation Anywhere says it is advancing the RPA category to...

Continue Here: http://www.kmworld.com/Articles/News/News/Automation-Anywhere-makes-key-acquisition-133465.aspx

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Improving insight into key ServiceNow workflows

Alliance between Attivio and GlideFast Consulting will enable more engaging employee and customer experiences

Attivio, provider of AI-powered answers and insights, and developer of Elevate for ServiceNow, have formed a partnership with GlideFast Consulting, a consulting and professional services firm recognized by ServiceNow as a...

Continue Here: http://www.kmworld.com/Articles/News/News/Improving-insight-into-key-ServiceNow-workflows-133463.aspx

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Adobe updates open platform for customer experience management 

Experience Platform Query Service and Data Science Workspace are now live

Adobe has launched two updates to Adobe Experience Platform, which became generally available in March.

The additions to the platform were announced by Monica Lay, group product marketing manager for Adobe Experience Platform,...

Continue Here: http://www.kmworld.com/Articles/News/News/Adobe-updates-open-platform-for%c2%a0customer-experience-management-133455.aspx

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  Inside KMWorld

Why the Digital Employee Experience Matters (Video)

Step Two principal consultant Rebecca Rodgers defines the digital employee experience (DEX) as a lesser-known and undervalued cousin to the user/customer experience model and explains why it matters in this clip from KMWorld 2018.

Most organizations understand customer experience and a great deal of money has been poured into understanding customers, and what they want. But, finally, organizations are now realizing that it is not...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Why-the-Digital-Employee-Experience-Matters-(Video)-130030.aspx

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  KM In Practice

Swiss Re Group chooses Expert System

Insurer powers knowledge-intensive processes with AI-driven approach 

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer. It anticipates and manages risk—from natural catastrophes to climate change,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Swiss-Re-Group-chooses-Expert-System-133490.aspx

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  The Future of the Future

The convergence of convergence

The more systems and subsystems we attempt to stitch together, the greater the unpredictability.

When people hear the word “convergence,” they usually think of the harmonious blending of two or more technologies. A good example is the mobile phone, which has evolved to the point...

Continue Here: http://www.kmworld.com/Articles/Columns/The-Future-of-the-Future/The-convergence-of-convergence-132779.aspx

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  ViewPoints

Preparing for the third wave of innovation with intelligent automation

Creating an intelligent digital workforce through automation

From a technology modernization perspective, the digital transformation story is a straightforward but challenging one[1]—and growing in complexity with each passing day.

Fifty-three percent of organizations believe they are “living on...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/Preparing-for-the-third-wave-of-innovation-with-intelligent-automation-133357.aspx

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Who To See @ KMWorld 2019
KMWorld is an international gathering place targeted at experts and practitioners in knowledge and information management who seek to make their organizations more effective, collaborative, and innovative through knowledge sharing. Since 2000, Information Today, Inc. has been bringing together thought leaders, experienced practitioners, authors, and storytellers at KMWorld, the largest and most respected knowledge management event in the world.

 Who To See @ KMWorld 2019
, Click Here.
KMWorld Web Events
Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 03, 2019
7 Reasons to Upgrade to SharePoint 2019 or SharePoint Online and Move to Modern UI
If you are asking yourself the question, what I could possibly gain by upgrading my SharePoint environment, or asking classic vs. modern, this is the webinar for you. Those using classic lists and pages may think the environment is familiar or provides more flexibility for customization. Please register to join our discussion and have your questions ready.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November***
Best Practices Report: Knowledge Management

From the growth of cloud computing and mobile workers, to the rise of new collaboration tools and intelligent search technologies, the world of knowledge management continues to evolve and, along with it, comes new challenges and opportunities. The volume and variety of information continues to grow. And, at organizations of all sizes and types, the need to improve productivity, efficiency and innovation through knowledge is growing.

Key focus areas will include:

♦ Content Management ♦ Document Management ♦ Business Process Management
♦ Intelligent Search ♦ Classification/Taxonomy ♦ Project Management ♦ Cloud Computing

If you specialize in any of these segments and are looking for a great tool to support not only your thought leadership initiatives but your lead generation efforts as well, this report is just for you!

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

AI and Cognitive Computing

Text Analytics and Natural Language Processing

Information Governance and Security

Intelligent Search

Document Management

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 06, 2019 - Nov 07, 2019
JW Marriott Washington, DC
Nov 06, 2019 - Nov 07, 2019

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