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Tuesday, May 07, 2019
Modernizing Enterprise Search

Improve Employee Productivity with AI-driven Search

AI-driven enterprise search platforms provide many benefits. These include deciphering what users really mean to provide better search results and suggesting related content based on user patterns.

BAI’s SmartHub, which supports Elasticsearch, O365, SharePoint 2019/2016/2013 and Azure Search is an intelligent search platform that does this and more. It also integrates with over 70 enterprise systems and includes machine learning-based recommendations, search bots, and natural language querying.


Learn More About SmartHub
  Table of Contents
Breaking News Inside KMWorld KM In Practice ViewPoints
Quote of the Week
It is better to fail in originality than to succeed in imitation. — Herman Melville
  Breaking News

Utilizing cognitive computing and AI in Knowledge Management

This latest webcast explores cognitive computing and AI options

Cognitive systems and artificial intelligence are changing the way organizations search for and discover important information and how it is analyzed to create knowledge.

A new era in computing and information management...

Continue Here: http://www.kmworld.com/Articles/News/News/Utilizing-cognitive-computing-and-AI-in-Knowledge-Management-131470.aspx

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Verint strengthens digital CX capabilities with AI-powered anomaly detection

New machine learning capabilities identify customer pain points and outliers in CX data

Verint Systems has added anomaly detection to its expanding range of Voice of Customer (VoC) solutions to help companies automate insights and prioritize improvements to customer experience (CX).

According to an August...

Continue Here: http://www.kmworld.com/Articles/News/News/Verint-strengthens-digital-CX-capabilities-with-AI-powered-anomaly-detection-131432.aspx

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OpenText releases new cloud and hybrid offerings for SAP solutions 

Solutions help organizations manage data and documents on and off cloud, and are integrated with SAP's Intelligent Suite 

OpenText, a global leader in enterprise information management (EIM), has introduced OpenText Core for SAP SuccessFactors solutions, a native cloud offering delivered via the latest OT2 release.

SAP SuccessFactors is a cloud-based human resource management system...

Continue Here: http://www.kmworld.com/Articles/News/News/OpenText-releases-new-cloud-and-hybrid-offerings%c2%a0for-SAP%c2%a0solutions-131503.aspx

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  Inside KMWorld

How to Deliver an Actionable Knowledge Management Plan (Video)

Enterprise Knowledge Practice Lead Mary Little outlines a methodology for implementing an effective knowledge management strategy in this clip from her presentation at KMWorld 2018.

Mary Little: So this is the approach that we've taken so far. Some of you may be familiar with some of these concepts, such as Current State and Target State...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/How-to-Deliver-an-Actionable-Knowledge-Management-Plan-(Video)-129850.aspx

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  KM In Practice

The Centers for Medicare & Medicaid Services (CMS) inks agreement with MarkLogic

MarkLogic provides CMS with a flexible and cost-effective migration to AWS, and supports "cloud-first" strategy 

The Centers for Medicare & Medicaid Services (CMS) have renewed a license agreement with  MarkLogic’s technology running on public cloud infrastructure.

This agreement paves the way for CMS to leverage MarkLogic in support...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-Centers-for-Medicare-and-Medicaid-Services-(CMS)-inks-agreement-with-MarkLogic-131433.aspx

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  ViewPoints

7 reasons to buy, not build, your document processing platform

Some organizations are still undecided about whether they should build or buy an off-the-shelf solution, so here are the seven key issues to consider

With the increasing demand for intelligent document processing, and the explosion of APIs and cloud service providers we’ve witnessed over the years, it’s easy to assume most organizations already have a...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/7-reasons-to-buy-not-build-your--document-processing-platform-131520.aspx

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Four Tips for Evaluating Search Tools
The word "intelligent" is used so often in describing KM applications, it can be challenging to evaluate search tools to determine whether they are best for a particular set of needs.

To read more of this Best Practices in Intelligent Search White Paper article, Click Here.
KMWorld Web Events
Coming July 30, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 27, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming October 24, 2019
Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered
Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in September/October issue ***
Best Practices Report on Text Analytics and Natural Language Processing

From email messages and word documents, to social media posts and log files, the size and variety of unstructured data stored by today’s organizations is immense and growing daily.

Gaining insights from all of this data is a must-have for any business interested in competing on analytics. Whether you’re optimizing semantic search, building a Chatbot, fighting fraud, offering real-time recommendations or conducting sentiment analysis, you need to be able to effectively analyze unstructured data. That is where natural language processing (NLP) and text analytics come into play.

Key focus areas will include:

• Artificial Intelligence • Data Mining • Data Visualization
• Deep Learning • Machine Learning • Semantic Search

To educate our audience about the latest challenges and developments, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930

Adam Shepherd
ashepherd@dbta.com
908-795-3705 
 

Intelligent Search

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Manchester Grand Hyatt, San Diego, CA
Aug 12, 2019 - Aug 15, 2019
Walter E. Washington Convention Center, Washington, DC
Aug 20, 2019 - Aug 20, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 07, 2019
JW Marriott Washington DC
Nov 04, 2019 - Nov 05, 2019
JW Marriott Washington DC
Nov 05, 2019 - Nov 07, 2019

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