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Tuesday, August 07, 2018

 Cognitive Search and Analytics in Action

Tuesday, August 14 | 11PM PT / 2:00 PM ET  

Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

REGISTER NOW to attend the webinar "Cognitive Search and Analytics in Action."

  Table of Contents
Breaking News KM In Practice The Future of the Future
  • A deep future approach to KM
    We're familiar with the near-term portion of the time spectrum—from femtosecond lasers used in eye surgery to high-frequency trading in milliseconds on the major securities exchanges. Unfortunately, the extreme opposite end of the time spectrum, the "deep future" receives little if any attention. Decisions in fields such as genetic engineering, nuclear energy, geopolitics and the like can have serious implications for human civilization. But the impact of those decisions might not become apparent for many thousands of years and hundreds of generations.
Quote of the Week
Time is a great teacher, but unfortunately it kills all its pupils.  — Hector Berlioz
  Breaking News

Rising Network to Use Smart Contract Technology to Manage Agreements Process with Blockchain

The Agreements Network's legal reference layer is a novel tool for tracking important information like chain of custody for assets, but also supports creation of new products that will transform legal contracting

A group of law firms and technology companies is working together to further the launch of a public, permissioned blockchain network, the Agreements Network, with the goal of redefining how legal...

Continue Here: http://www.kmworld.com/Articles/News/News/Rising-Network-to-Use-Smart-Contract-Technology-to-Manage-Agreements-Process-with-Blockchain-126637.aspx

Return to Contents


MessageBird Integrates WhatsAPP for Business API into its Platform

The integration with MessageBird enables businesses to provide SMS fallback for urgent messages to ensure customers receive the intended communication regardless of internet access

MessageBird, the Amsterdam-based cloud communications platform company, is integrating the WhatsApp for Business API into the MessageBird communications platform. 

The WhatsApp Business Solution enables enterprises to connect with the over 1.5 billion...

Continue Here: http://www.kmworld.com/Articles/News/News/MessageBird-Integrates-WhatsAPP-for-Business-API-into-its-Platform-126664.aspx

Return to Contents


Silwood Technology and IDERA Partner to Resell Safyr

IDERA will boost support for customers invested in ERP and CRM systems

Silwood Technology Ltd., provider of self-service metadata discovery software, is entering a global reseller agreement with IDERA, a provider of database productivity tools.

Through this agreement, IDERA will market and resell Safyr...

Continue Here: http://www.kmworld.com/Articles/News/News/Silwood-Technology-and-IDERA-Partner-to-Resell-Safyr-126625.aspx

Return to Contents


  KM In Practice

Looker adds key ingredient to burger chain’s recipe for success

Before Looker, Five Guys JV's reporting was a time-consuming process that required input from the development team

The Five Guys JV burger chain recently implemented Looker to deliver enhanced customer experience, increase operational efficiency, and drive improved sustainability across the business.

Looker has helped Five Guys JV, a joint...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Looker-adds-key-ingredient-to-burger-chains-recipe-for-success-126652.aspx

Return to Contents


  The Future of the Future

A deep future approach to KM

We're familiar with the near-term portion of the time spectrum—from femtosecond lasers used in eye surgery to high-frequency trading in milliseconds on the major securities exchanges. Unfortunately, the extreme opposite end of the time spectrum, the "deep future" receives little if any attention. Decisions in fields such as genetic engineering, nuclear energy, geopolitics and the like can have serious implications for human civilization. But the impact of those decisions might not become apparent for many thousands of years and hundreds of generations.

The word “deep” has been gaining popularity. Deep learning. Deep medicine. Deep science. And the latest hot topic in the political sphere, the “deep state.” All reflect a growing desire to...

Continue Here: http://www.kmworld.com/Articles/Column/The-Future-of-the-Future/A-deep-future-approach-to-KM-125947.aspx

Return to Contents


Key Considerations in Maximizing the Value of Cognitive Search

For users to succeed in a search, they need to find what they are looking for. That much is clear. The approaches reviewed in the above goals all speak to how this overarching goal can be met. But how can this goal be measured? Tracking and reporting on metrics associated with any search system is key to understanding the success of the system. You must be able to report on at least the major goals outlined above, and hopefully on a large range of other attributes to help manage the search system over time.

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex as the number of touchpoints, in our omnichannel world, increase. That's why the customer experience is the highest priority. Smarter content helps maximize the customer experience. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 01, 2018
Top 5 Tips for Data Discovery & Classification
Data discovery and classification are experiencing a renaissance -- and for good reason. Without knowing what data you have, where it is, and its significance to your organization, you can't effectively protect your data or facilitate compliance with global privacy mandates. Join our webinar to learn our top 5 tips for data discovery and classification, where we'll share best practices as well as key examples from IBM Security technologies.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 04, 2018
End-to-End Building Blocks for Business Intelligence
There are many players involved with business intelligence, from database administrators and developers to data and business analysts. These roles are tasked with making sense of large amounts of data and putting it in useful formats that can help business stakeholders make smart decisions for the organization. For best results, they need to collaborate and communicate across the teams, moving toward a DevOps culture.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2018***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cognitive Computing [2018]

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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Oct 22, 2018 - Oct 24, 2018
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Nov 06, 2018 - Nov 08, 2018
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Nov 06, 2018 - Nov 08, 2018
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