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Tuesday, January 16, 2018

KMWorld Buyers' Guide

Tools & Products for Improving Business Performance 

Designing and implementing an effective knowledge management strategy requires a unique technology infrastructure, as well as the right software and applications in the enterprise. We help you find appropriate tools for all types of KM-related projects and priorities.

The 2017 Fall KMWorld Knowledge Management Buyers' Guide is available free for download

  Table of Contents
Breaking News David Weinberger KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

Igloo Software Fuels Growth Through Partnership and $47 Million Investment

Frontier's investment will accelerate Igloo's "go-to customer" digital workplace strategy

Igloo Software, a provider of digital workplace solutions, and Frontier Capital, a Charlotte-based growth equity firm focused on software and tech-enabled business services companies, have announced a partnership.  Frontier is also making a...

Continue Here: http://www.kmworld.com/Articles/News/News/Igloo-Software-Fuels-Growth-Through-Partnership-and-%2447-Million-Investment-122561.aspx

Return to Contents


Zia Consulting Announces Strategic Partnership with ASG Technologies

Joint effort will deliver capture and content solutions on ASG's Mobius platform

Zia Consulting, a provider of content solutions and intelligent document capture business solutions, has announced a strategic technology partnership with ASG Technologies, a provider of solutions for information access, management, and control.

According to the companies, as...

Continue Here: http://www.kmworld.com/Articles/News/News/Zia-Consulting-Announces-Strategic-Partnership-with-ASG-Technologies-122495.aspx

Return to Contents


Esker Partners with Optima ECM Consulting

Alliance is designed to accommodate Esker's growth while enhancing solutions offered by Optima

Esker, a provider of document process automation solutions, is partnering with Optima, a global implementation organization. The goal is to provide customers of both companies with a more holistic...

Continue Here: http://www.kmworld.com/Articles/News/News/Esker-Partners-with-Optima-ECM-Consulting-122527.aspx

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  David Weinberger

Perspective on knowledge: The search for explanations

We got to here-wherever we are-because of innumerable things that happened and a larger number of things that did not.

That our predictions and explanations are so different tells us something about how we think the future works.

For example, my friend Tim (or so let’s call him) was 46 when he...

Continue Here: http://www.kmworld.com/Articles/Column/David-Weinberger/Perspective-on-knowledge-The-search-for-explanations-122612.aspx

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  KM In Practice

Heritage Bank transitions from 14 mass marketing campaigns a year to 40 highly targeted ones a week

Outdated direct marketing processes could not provide a high level of customer engagement-it took much too long to get a campaign into market.

To enhance its marketing capabilities, Heritage Bank, Australia’s largest customer-owned bank, has enlisted the help of SAS. The bank is working with SAS to better understand its...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Heritage-Bank-transitions-from-14-mass-marketing-campaigns-a-year-to-40-highly-targeted-ones-a-week-122607.aspx

Return to Contents


Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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