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Tuesday, July 11, 2017

2017 KMWorld Awards - Submit Your Nomination Today

KMWorld magazine is proud to sponsor the 2017 KMWorld Awards, which will be presented at the KMWorld Conference, November 6-9.

The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. 

The KM Reality Award recipient will have demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits.

Submit your nomination for these prestigious awards today!

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
We don't see things as they are, we see them as we are. — Anais Nin
  Breaking News

Understanding Cloud to Become an Expert at Search

AI-powered search can help knowledge workers get instant access to relevant documents and personalized results.

It’s all about the cloud these days as more and more companies offload their data looking to streamline their businesses. With this technological evolution, the cloud has opened up exciting possibilities...

Continue Here: http://www.kmworld.com/Articles/News/News/Understanding-Cloud-to-Become-an-Expert-at-Search-119203.aspx

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Advanced Discovery Expands AI Innovation for E-Discovery

Patent-pending workflow integrates facial recognition

Advanced Discovery, a global e-discovery and risk management provider, has filed a patent covering facial recognition technology in e-discovery workflows. The patent is designed to automate the review of large volumes...

Continue Here: http://www.kmworld.com/Articles/News/News/Advanced-Discovery-Expands-AI-Innovation-for-E-Discovery-119183.aspx

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eGain Releases eGain Solve for Cisco, an Embedded AI Knowledge Solution

eGain Solve will accelerate contact center transformation on the Cisco platform

eGain, a provider of cloud customer engagement solutions, is integrating its platform on Cisco, releasing eGain Solve for Cisco. The platform is a cloud-based solution integrated with Cisco’s contact center platform and...

Continue Here: http://www.kmworld.com/Articles/News/News/eGain-Releases-eGain-Solve-for-Cisco-an-Embedded-AI-Knowledge-Solution-119136.aspx

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  Inside KMWorld

The smart thing to do: practical applications of monetizing big data in finance

In financial services, the dangers associated with monetizing big data are nearly as great as the rewards. The promises of machine learning, data science and Hadoop are tempered by the realities of regulatory penalties, operational efficiency and profit margins that must quickly justify any such expenditure.

In financial services, the dangers associated with monetizing big data are nearly as great as the rewards. The promises of machine learning, data science and Hadoop are tempered by...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/The-smart-thing-to-do-practical-applications-of-monetizing-big-data-in-finance-118991.aspx

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  KM In Practice

The AWWA enhances its internal search experience

The new search portal allows AWWA staff to locate items in their collection by publisher, author, subject (thesaurus) term, ISSN or any of several other search options.

The American Water Works Association (AWWA), a 50,000-member scientific and educational nonprofit group dedicated to managing and treating water, has added custom search to its in-house document repository.

The organization,...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/The-AWWA-enhances-its-internal-search-experience-119249.aspx

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Finding the Knowledge “Sweet Spot” for Self-Service

Channel-focused KM drives self-service value. Self-service takes place when customers feel empowered to define and receive the answers to their questions, on any channel, quickly and intuitively. The degree to which each channel clearly and consistently delivers knowledge appropriate to those expectations determines the effectiveness of that channel.

To read more of this Best Practices in Knowledge Management White Paper article, Click Here.

KMWorld Web Events
Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 04, 2018
End-to-End Building Blocks for Business Intelligence
There are many players involved with business intelligence, from database administrators and developers to data and business analysts. These roles are tasked with making sense of large amounts of data and putting it in useful formats that can help business stakeholders make smart decisions for the organization. For best results, they need to collaborate and communicate across the teams, moving toward a DevOps culture.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Coming January 22, 2019
The Top Trends in KM for 2019
From the growth of cloud computing and mobile workers, to the rise of new collaboration tools and intelligent search technologies, the world of knowledge management continues to evolve and, along with it, come new challenges and opportunities. Join us for this look at how the top trends in KM and information management can impact your organization.

Coming February 26, 2019
Optimizing Your Office365
Office 365 and SharePoint Online have become "the 800 pound gorilla" in many enterprise digital workplaces. Microsoft continues to innovate across the platform, but knowledge management and workplace leaders typically struggle to gain full value from the platform. Join us to learn about the most popular capabilities, pitfalls to avoid, and insider tips to optimizing the Office 365 environment.

Coming March 19, 2019
Harnessing Cognitive Computing & AI
We are on the verge of a new era in computing and information management. Cognitive systems and artificial intelligence are changing the way organizations search for and discover important information and how it is analyzed to create knowledge. Join us to hear how cognitive computing and AI are setting the stage for next-gen KM.

Coming April 16, 2019
Modernizing Your Information Governance Strategy
Controlling information access and distribution is one of the top challenges facing insights-driven organizations today and the sources and endpoints continue to grow in size and variety, from on-premises data centers, to cloud applications, and smart devices. The global nature of business further complicates matters. GDPR requires an ongoing effort from companies to stay compliant. And the amount of litigation in courtrooms continues to expand along with the need for better e-discovery.

Coming May 14, 2019
Intelligent Search in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise.

Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
Taking Your BI & Analytics to the Next Level
Today, more than ever, data analysis is viewed as the next frontier for innovation, competition and productivity. From data discovery and visualization, to data science and machine learning, the world of analytics has changed drastically from even a few years ago. Top corporations, government agencies and educational institutions alike are not only investing in technologies to increase the amount of data at their disposal, but quickly deliver actionable insights.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in January/February 2019***
Best Practices in Collaboration and Workflow

Today, more than ever, businesses are looking for ways to increase efficiency, agility and innovation. Empowering your workforce to perform faster, smarter and more productively through seamless collaboration and streamlined workflows is paramount to achieving these goals. Right now, 42% of KMWorld subscribers are planning projects to boost their collaboration capabilities and another 26% have new workflow systems on their to-do list for 2019.

Key focus areas will include:
• Workflow Automation
• Cloud and Mobile
• Visualization and Analytics
• APIs and Integration
• Artificial Intelligence
• Virtual and Augmented Reality

To educate these buyers about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Knowledge Management

Cognitive Computing

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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