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Tuesday, March 21, 2017

MER May 8-10, 2017 Managing Electronic Records

MER is the nation’s foremost educational conference specializing in addressing the growing and future challenges of electronic records management - from the legal, technical and operational perspectives. For the past 24 years, the MER conference has offered engaging contact with prominent thought leaders and industry leaders who demonstrably oversee the policies and best practices for managing electronic records and, more recently the intricacies of improving the governance of information stored in the Cloud.

To learn more click here.

  Table of Contents
Breaking News Inside KMWorld
  • Disrupting the data landscape again with linked open data
    "Big data shattered the paradigm where organizations would only use methods designed for a single relational database. They suddenly needed unstructured data analysis for big data, along with relational methods to find the proverbial needle in the haystack and a linked data approach to connect things and see how they relate."
KM In Practice
Quote of the Week
If a man will begin with certainties he shall end in doubts; but if he will be content to begin with doubts he shall end in certainties.  — Francis Bacon
  Breaking News

Document Management System Now Available As Docker Image

LogicalDOC's DMS can be used by organizations to facilitate managing and processing of important documents

Document management system (DMS) provider LogicalDOC has announced that its software is now available as a Docker image, making it easier for developers to integrate the software into their current platforms.

Docker, the...

Continue Here: http://www.kmworld.com/Articles/News/News/Document-Management-System-Now-Available-As-Docker-Image-116938.aspx

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Lexmark and Intelligent ID Enhance Document Security

Companies want to close the security gap between digital and hard copy data protection

Lexmark International, a provider of imaging solutions, is partnering with Intelligent ID, a provider of insider risk management and user behavioral analysis solutions, to jointly develop document and endpoint...

Continue Here: http://www.kmworld.com/Articles/News/News/Lexmark-and-Intelligent-ID-Enhance-Document-Security-116989.aspx

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DocuSign Expands Functionality with Spring '17 Release

Includes deeper integrations with Google Docs

DocuSign, which provides solutions for e-signature and digital transaction management, has introduced DocuSign Spring '17 Release.

The release includes enhancements and updates to the company's e-signature solution and broader DTM...

Continue Here: http://www.kmworld.com/Articles/News/News/DocuSign-Expands-Functionality-with-Spring-17-Release-117006.aspx

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  Inside KMWorld

Disrupting the data landscape again with linked open data

"Big data shattered the paradigm where organizations would only use methods designed for a single relational database. They suddenly needed unstructured data analysis for big data, along with relational methods to find the proverbial needle in the haystack and a linked data approach to connect things and see how they relate."

One of the most significant consequences of the big data disruption is the need to rapidly integrate and exchange data of all types among disparate systems, applications and infrastructure. As the...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Disrupting-the-data-landscape-again-with-linked-open-data-116493.aspx

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  KM In Practice

Indiana police digitally transform the search warrant process

In Marion County, the new electronic warrants system has reduced approval time from hours to an average of 18 minutes,

Marion County Superior Court in Indiana wanted to speed and streamline the search warrant process. By digitally transforming systems, the county could handle its annual 4,000 warrants better by...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Indiana-police-digitally-transform-the-search-warrant-process-117029.aspx

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Six Best Practices for Enhancing Customer and Employee Experience with Knowledge Management

Today, nearly every organization professes its commitment to delivering outstanding customer experiences. But achieving that goal can be very difficult, especially since customers use so many different channels and devices. As the hub for customer interactions, contact centers often feel the brunt of this challenge and are expected to continually improve the quality and efficiency of service interactions…

To read more of this Best Practices in KM for Customer Experience White Paper article, Click Here.

KMWorld Web Events
Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 20, 2017
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious—and important—to business managers worldwide. As a result, subjects such as storage requirements, format adapters, viewing tools have also grown in concern. It's no longer a paper moon...

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Intelligent Search and Discovery
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in June 2017***

Best Practices in Enhancing SharePoint

THE MANY DIMENSIONS OF SHAREPOINT

Bruce Springsteen said, "Music is what makes us not be stupid." Trying not to overstretch the metaphor, but there's a correlation to SharePoint in there, too.

The thing about SharePoint is that it is everything at the same time. And sometimes nothing at the same time. The platform is not as complete as you'd hope it to be. There's great variety and complexity in deploying SharePoint as a critical business element. And it ain't easy.

If you think you play a role in this great task, then get involved with your story and position in this market, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

Knowledge Management [November/December 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Marriot Downtown Chicago, Chicago, IL
May 08, 2017 - May 10, 2017
Gaylord Palms Resort & Convention Center, Orlando. FL
Jun 05, 2017 - Jun 07, 2017
Gaylord National Resort & Convention Center, National Harbor, MD
Jun 12, 2017 - Jun 15, 2017
Hilton San Francisco, Union Square
Jun 12, 2017 - Jun 13, 2017

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