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Tuesday, March 14, 2017

Operational Excellence in Financial Services March 27-29

The 11th Annual Operational Excellence in Financial Services will be returning to New Jersey in just under TWO WEEKS with over OpEx leaders to provide you with the strategies and solutions to complex operational excellence challenges. Topics include delivering customer excellence through operational initiatives, aligning processes with your corporate objectives in financial services to meet the needs of the wider business, embedding digital transformation into process and operations.

To discover more, download the agenda.

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge.  —  Daniel J. Boorstin
  Breaking News

KMWorld Announces the 100 Companies that Matter in Knowledge Management for 2017

KMWorld's list of the 100 Companies that Matter in Knowledge Management for 2017 provides unique insight into the changing knowledge management market

The 2017 edition of the 100 Companies that Matter in Knowledge Management produced by KMWorld Magazine is now available for download.

This annual compendium of noteworthy vendors in the knowledge management space has been...

Continue Here: http://www.kmworld.com/Articles/News/News/KMWorld-Announces-the-100-Companies-that-Matter-in-Knowledge-Management-for-2017-116868.aspx

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Box Partners with Sinequa

Sinequa has developed a dedicated smart data connector for Box content

Sinequa, a provider of cognitive search and analytics software, is partnering with Box, which provides an enterprise content platform.

Combining human-driven interactions with machine-assisted analysis, the companies say,...

Continue Here: http://www.kmworld.com/Articles/News/News/Box-Partners-with-Sinequa-116766.aspx

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Progress Releases Suite of Data Connectors for SaaS CRM Platforms

The suite extends data connectivity to Salesforce, SugarCRM, Veeva CRM, Microsoft Dynamics, and Oracle Sales Cloud

Progress has announced the availability of a new set of SaaS CRM connectors as part of the Progress DataDirect Hybrid Data Pipeline. The new enterprise-ready connectors leverage industry-standard SQL...

Continue Here: http://www.kmworld.com/Articles/News/News/Progress-Releases-Suite-of-Data-Connectors-for-SaaS-CRM-Platforms-116765.aspx

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  Inside KMWorld

Internet of Things:
IoT platforms create value in connectivity

Although the Internet of Things (IoT) is early stages of the maturity curve, more than 70 percent of enterprises are already collecting information for IoT initiatives, according to a recent study.

Although the Internet of Things (IoT) is early stages of the maturity curve, more than 70 percent of enterprises are already collecting information for IoT initiatives, according to a study conducted...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Internet-of-Things--IoT-platforms-create-value-in-connectivity-116489.aspx

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  KM In Practice

Supporting a more mobile, flexible working environment

A nationwide workplace rehabilitation provider, has deployed technology to deliver health management and psychological services better across Australia.

Rehab Management, a nationwide workplace rehabilitation provider, has deployed technology to deliver health management and psychological services better across Australia. The company, which has 210 employees working in 56...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Supporting-a-more-mobile-flexible-working-environment-116896.aspx

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Knowledge, Knowledge Everywhere: 10 Places to Be Sure to Use Knowledge Management

Knowledge management (KM) offers a wealth of reliable information on a variety of topics. But if the knowledge you need isn't right at your fingertips, right in the moment, then KM can become yet another application to toggle to in the midst of your other activities. To maximize the value of KM, whether using it on-premises or in the cloud, be sure you've set it up to work alongside these other critical customer service applications, so that you can reap the greatest benefit.

To read more of this Best Practices in Cloud-Based KM and Information Management White Paper article, Click Here.

KMWorld Web Events
Coming October 09, 2018
AI 101: Making ordinary business operations extraordinary
Just 15% of enterprises are using Artificial Intelligence (AI) right now.* How come? For many organizations, AI still seems untouchable, conjuring up images of complex sci-fi scenarios. But, in reality, it is surprisingly straightforward to implement and to use in day-to-day business operations.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in October 2018***
Best  Practices in Cognitive Computing 

A new era of cognitive computing is unfolding and its impact is already being felt across industries, from preventative maintenance at manufacturing plants and patient diagnosis at hospitals, to the rise of sophisticated chatbots ready to assist us across the connected world. The goal of cognitive computing is straightforward: to simulate human thought processes in a computerized model. However, building, refining and reaping business value from cognitive computing systems and applications is another story.

This KMWorld White Paper will educate its readers about the latest technology developments and success factors in cognitive computing today.

To participate in this White Paper opportunity, please contact: 

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Cloud-Based KM and Information Management

Intelligent Search

Enhancing Office 365

Text Analytics

KM for Customer Experience and Support

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Anaheim Convention Center, Anaheim, California
Oct 22, 2018 - Oct 24, 2018
JW Marriott, Washington, DC
Nov 05, 2018 - Nov 06, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 06, 2018 - Nov 08, 2018
JW Marriott, Washington, DC
Nov 07, 2018 - Nov 08, 2018

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