Get the early bird discount when you register now for KMWorld 2017 in Washington DC
Tuesday, February 28, 2017

DGI E-Discovery, Records & Information Management Conference & Expo

E-Discovery, Records & Information Management Conference & Expo, YEAR OF TRANSITION
Ronald Reagan Building, Washington, DC, March 22, 2017

As the volume of digital information grows, the scope of electronic records management expands and is a critical issue for government agencies, particularly relating to secure storage, access and retrieval of government records. Key government and industry experts will gather at the 14th annual event – FREE for government – to discuss current technology solutions/requirements, policy updates/changes and review examples of successful programs. Register today!

Visit www.digitalgovernment.com or call 703-752-6243 for more information.

  Table of Contents
Breaking News KM In Practice News Analysis
  • Cognitive applications in real life
    We see threat detection emerging as the first cognitive computing application to become prevalent. Major banks, credit risk companies, government customs organizations or security agencies are all investing in cognitive computing because they cannot keep up with the onslaught of data, particularly text.
Quote of the Week
Education is the ability to listen to almost anything without losing your temper or your self-confidence.  — Robert Frost
  Breaking News

Lexmark Unveils New Imaging Solution to Help Hospitals Go Paperless

Solarity Connector provides scanning and indexing software for medical records in support of HIMSS Stage 7

Lexmark International has introduced a new imaging solution that connects Lexmark multifunction printers (MFPs) to EDCO Health Information Solutions' Solarity platform, a scanning and indexing software solution for medical...

Continue Here: http://www.kmworld.com/Articles/News/News/Lexmark-Unveils-New-Imaging-Solution-to-Help-Hospitals-Go-Paperless-116436.aspx

Return to Contents


Hyland Releases Cloud-Based Document Management Application

AirBase adds simple, secure document management to Hyland's product portfolio

Hyland, a provider of software solutions for managing content, processes and cases, has unveiled its newest product, AirBase by Hyland.

AirBase is the second cloud-based product launch in a...

Continue Here: http://www.kmworld.com/Articles/News/News/Hyland-Releases-Cloud-Based-Document-Management-Application-116435.aspx

Return to Contents


SearchBlox Announces v8.6

Enterprise search, sentiment analysis, and text analytics solution allows users to leverage SQL to access data in various repositories

SearchBlox has announced general availability of version 8.6 of its solution, enabling users to connect, extract and analyze unstructured and structured data for enterprise search, data management, and text...

Continue Here: http://www.kmworld.com/Articles/News/News/SearchBlox-Announces-v8.6-116509.aspx

Return to Contents


  KM In Practice

Houston revamps permitting process website for easier navigation

Portal will streamline its permitting processes and enhance customer experience. Customers will no longer have to weed through dozens of paper permits, as is the case in many cities, to try to figure out what they need.

Houston is developing a website portal that will streamline its permitting processes and enhance customer experience.

The city has contracted with Woolpert—an architecture, engineering and geospatial firm—to deploy...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Houston-revamps-permitting-process-website-for-easier-navigation-116458.aspx

Return to Contents


  News Analysis

Cognitive applications in real life

We see threat detection emerging as the first cognitive computing application to become prevalent. Major banks, credit risk companies, government customs organizations or security agencies are all investing in cognitive computing because they cannot keep up with the onslaught of data, particularly text.

Over the past six months, we’ve been ferreting out the story on cognitive computing adoption at a number of industry conferences, both in Europe and in the United States. There’s no...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Cognitive-applications-in-real-life-115895.aspx

Return to Contents


Cognitive/AI-Powered Customer Service: Use-Cases and Real-World Examples

Cognitive/AI technologies for customer engagement are white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in! As a pioneer in cognitive/AI solutions for customer service and engagement, eGain has not only developed cutting-edge technology but also proven use-cases and best practices over the last two decades. In this article, we discuss four use-cases that have already enabled blue-chip companies to transform—not just improve—customer service and engagement…

To read more of this Best Practices in Cognitive Computing White Paper article, Click Here.

KMWorld Web Events
Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in November/December 2017***

Best Practices in Knowledge Management

KNOW THIS: KNOWLEDGE IS ELUSIVE

Many knowledge management gurus will tell you that knowledge cannot be "managed," in the typical sense. Data can be managed. Information can be managed. But "knowledge" is in some kind of fourth dimension, outside of the reach of control.

Maybe it's a semantic argument. But there are plenty of people out there who are active knowledge managers--some with business cards that say so!--and spend their days managing their organizations' knowledge just fine, thank you very much.

But there IS a point to the pundits' argument: Knowledge is not easy to put your finger on. It's an ethereal thing; it's not simply data, and it's not simply "what's in people's heads" either. It's both. So to conduct knowledge management requires a deep understanding of the business AND the workers who walk in and walk out of your buildings every day.

The next KMWorld White Paper--"Best Practices in Knowledge Management"--will try to unravel that knot. 

To participate in this White Paper opportunity, contact:

LaShawn Fugate
lashawn@infotoday.com   
(859) 278-2223 x 104 

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

Information Governance [September/October 2017]

Protecting Sensitive and Private Content [July/August 2017]

Cognitive Search [July/August 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
JW Marriott Washington DC
Nov 06, 2017 - Nov 07, 2017
JW Marriott, Washington, DC
Nov 06, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 07, 2017 - Nov 09, 2017
JW Marriott Washington, DC
Nov 08, 2017 - Nov 09, 2017
JW Marriott, Washington, DC
Nov 08, 2017 - Nov 09, 2017

Search KMWorld

Connect