Interested in great customer relationships? Check out our CRM Evolution and Smart Customer Service Conferences this April
Tuesday, November 29, 2016

OPEX WEEK Business TRansformation World Summit Jan 23-27

OPEX Week is the #1 Global OPEX event, with an agenda which boasts 21 new workshops, 12 new tracks, 24 Interactive Discussion Groups (IDGs) and will feature 100+ value-led sessions covering 10 forward thinking themes including: Business Transformation, Customer Centricity, Innovation, RPA&I, Data Analytics, Agile, Leadership and Culture. Find out more.

To celebrate this partnership we would like to share with you our exclusive discount code ‘VIP_KMWORLD’ allowing practitioner members of KM WORLD 20% off standard passes. Book online here to claim your discount.

  Table of Contents
Breaking News Inside KMWorld
  • Knowledge transfer mentoring—Part 3
    mentoring as a springboard for networking and collaboration

    When positioning mentoring as part of a knowledge management strategy, most organizations focus on how skill- and role-specific mentoring enables leaders and experts to pass on experiential knowledge to younger, less experienced colleagues. As I described in the first two articles of this three-part series, structured knowledge transfer is a key aspect of mentoring's value proposition and one of the biggest reasons why KM programs should incorporate mentoring into their suite of approaches. Mentoring can become an effective catalyst to break down silos, build boundary-spanning professional relationshipsand improve the quality of collaborative interaction enterprisewide.
KM In Practice
Quote of the Week
Sir, I have been through it from Alpha to Omaha, and I tell you that the less a man knows the bigger the noise he makes and the higher the salary he commands.  — Mark Twain
  Breaking News

Cabinet Document Management Solutions Unveils Mobile 2.0

Updated document management app now offers the same level of functionality on three different operating systems

Cabinet Document Management Solutions (Cabinet), a provider of electronic document management software and workflow solutions, has announced the release of Mobile 2.0, an updated version of its previous 

Continue Here: http://www.kmworld.com/Articles/News/News/Cabinet-Document-Management-Solutions-Unveils-Mobile-2.0-114932.aspx

Return to Contents


Foxit Software Introduces WebPDF 2.0

New rendering, performance and security features

Foxit Software, a provider of PDF solutions, has announced the release of Foxit WebPDF Viewer 2.0, which includes enhanced rendering, performance, and security features, equipping web developers...

Continue Here: http://www.kmworld.com/Articles/News/News/Foxit-Software-Introduces-WebPDF-2.0-114803.aspx

Return to Contents


AccessData Releases New Versions of AD eDiscovery, FTK, and AD Lab

Extends integrated forensics and e-discovery software products with enhancements from collection to review

AccessData Group, a provider of integrated digital forensics and e-discovery software, has announced the releases of AD eDiscovery 6.1 and FTK 6.1, as well as AD Lab 6.1, the company's solution for...

Continue Here: http://www.kmworld.com/Articles/News/News/AccessData-Releases-New-Versions-of-AD-eDiscovery-FTK-and-AD-Lab-114714.aspx

Return to Contents


  Inside KMWorld

Knowledge transfer mentoring—Part 3
mentoring as a springboard for networking and collaboration

When positioning mentoring as part of a knowledge management strategy, most organizations focus on how skill- and role-specific mentoring enables leaders and experts to pass on experiential knowledge to younger, less experienced colleagues. As I described in the first two articles of this three-part series, structured knowledge transfer is a key aspect of mentoring's value proposition and one of the biggest reasons why KM programs should incorporate mentoring into their suite of approaches. Mentoring can become an effective catalyst to break down silos, build boundary-spanning professional relationshipsand improve the quality of collaborative interaction enterprisewide.

When positioning mentoring as part of a knowledge management strategy, most organizations focus on how skill- and role-specific mentoring enables leaders and experts to pass on experiential knowledge to younger, less...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/Knowledge-transfer-mentoring-Part-3--mentoring-as-a-springboard-for-networking-and-collaboration-114332.aspx

Return to Contents


  KM In Practice

Canadian law firm makes the switch to a native cloud DMS

..."decision to switch was driven in large part by innovation and security initiatives...

The Canadian-based law firm McLennan Ross has chosen a new document management system (DMS) to replace its on-premises one. The firm has selected NetDocuments’ Native Cloud Document...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Canadian-law-firm-makes-the-switch-to-a-native-cloud-DMS-114964.aspx

Return to Contents


Understanding Content Services for the Enterprise

Content is the lifeblood of any successful business in today's intensely competitive environment, but without a solid strategy and solution for managing that content, businesses can be quickly left behind. Often referred to as "Content Services," making the most of content requires accessing, indexing, evaluating, prioritizing and protecting that content to best leverage it in order to drive higher customer satisfaction and growth through existing and new revenue streams. Choose the right service provider with expertise in Content Services, and set your business on the path to success.

To read more of this Best Practices in Enterprise Content Management White Paper article, Click Here.

KMWorld Web Events
Coming May 15, 2018
How to Succeed with Information and Knowledge Management in the Cloud
Cloud-based information and knowledge management can provide powerful solutions for your organization. With benefits like cost reduction, ease of use and access, and better knowledge sharing, using cloud-hosted KM and information management solutions can have a significant ROI. Join us to see how to succeed with KM in the cloud.

Coming June 26, 2018
Cognitive Computing, AI, and Next Gen KM
We are on the verge of a new era in computing and information management. Cognitive systems and artificial intelligence are changing the way organizations search for and discover important information. New technologies impact how information is analyzed to create knowledge. Join us to hear how cognitive computing and AI are setting the stage for next-gen KM.

Coming July 31, 2018
Harness the Power of Text Analytics
Determining the actual business value resident within your content is a critical skill for 2018 information managers. Text analytics will be a new frontier for just about everybody. The ability to analyze, examine, cull out the garbage, and discover the gems is the new effort at work in the document management business.

Coming August 14, 2018
Cognitive Search and Analytics in Action
Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Coming September 18, 2018
Game Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts. Attend this webinar to discover game changing breakthroughs to bring knowledge management to the next level in your organization to boost business performance.

Coming October 30, 2018
How Knowledge Management Can Improve Customer Experience
The importance of customer experience can't be overstated. It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming November 27, 2018
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 11, 2018
The Future of Enterprise Content Management
Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in June 2018***

Best  Practices in Enhancing Office 365

Organizations encourage their employees to communicate and collaborate not out of selflessness but because it increases productivity and leads to greater profitability. For many organizations, the tool they use to foster these work behaviors is SharePoint. It’s become the accepted tool for collaboration and content management.

But it is not a static tool and it’s not nearly as simple as children’s toys. Office 365 is full of complexity and its enhancements take some time and effort to use effectively.

To share your Office 365 success story, please contact:

LaShawn Fugate
lashawn@infotoday.com   
859-361-0667 

Stephen Faig 
sfaig@infotoday.com 
973-224-2930 
 
Adam Shepherd 
ashepherd@dbta.com
908-795-3705 

Enterprise Content Management [March/April 2018]

BPM & Case Management [January/February 2018]

Knowledge Management [November/December 2017]

Mobile Workforce [September/October 2017]

Cognitive Computing [September/October 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

Upcoming Events
Marriott Hotel, Downtown Chicago, IL
May 06, 2018 - May 09, 2018
Hyatt Regency Boston, Boston, MA
May 22, 2018 - May 23, 2018
Gaylord National Resort & Convention Center,National Harbor, MD
Jun 04, 2018 - Jun 07, 2018
Walter E. Washington Convention Center, Washington, DC
Aug 28, 2018 - Aug 28, 2018

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