SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Tuesday, June 21, 2016

2016 KMWorld Awards Submit your Nominations Today

Designed to celebrate success stories of knowledge management, the 2016 KMWorld Awards will be presented at the KMWorld Conference, November 14-17.

The KM Promise Award recipient will have provided innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment.

The KM Reality Award: To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.

Learn more here to submit your nomination for these prestigious awards !

  Table of Contents
Breaking News Inside KMWorld KM In Practice
Quote of the Week
The real voyage of discovery consists not in seeking new landscapes but in having new eyes. — Marcel Proust
  Breaking News

Xerox Names Spinoff for Business Process Outsourcing “Conduent”

Document technology company will continue to be called Xerox

Xerox has disclosed the names of the new companies that are being created following the completion of its separation into two publicly traded companies.

On January 29, 2016, Xerox announced plans...

Continue Here: http://www.kmworld.com/Articles/News/News/Xerox-Names-Spinoff-for-Business-Process-Outsourcing-Conduent-111780.aspx

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Google Announces New Enterprise Search Tool

Springboard is aimed at helping enterprise customers sort through their corporate information

Google has announced a new enterprise search tool called Google Springboard to address the rapid growth of information that makes it difficult and time-consuming for knowledge workers...

Continue Here: http://www.kmworld.com/Articles/News/News/Google-Announces-New-Enterprise-Search-Tool-111749.aspx

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Coveo Search Solutions Now Available Through Avanade Managed Services

Partnership aims to make customers' digital experiences more relevant

Coveo, a provider of search technology, and Avanade, a provider of business solutions and digital and cloud services on the Microsoft platform, have formed a global partnership, bringing together...

Continue Here: http://www.kmworld.com/Articles/News/News/Coveo-Search-Solutions-Now-Available-Through-Avanade-Managed-Services-111736.aspx

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  Inside KMWorld

KM EARNS “STAR RATING” in travel, transportation markets

By the time the information was analyzed, the data itself was stale.

Knowledge management is critical to success for smaller specialty firms in the travel and transportation industries.

Andrew Harper, a full-service travel agency specializing in luxury excursions with various travel partners,...

Continue Here: http://www.kmworld.com/Articles/Editorial/Features/KM-EARNS-STAR-RATING-in-travel-transportation-markets-111297.aspx

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  KM In Practice

Accessing complex information to prosecute fraud

Software solution helped DA's office prosecute seven people in a scheme allegedly involving the fraudulent billing of $98 million.

A software solution combining artificial intelligence, machine learning and pattern recognition software helped the Riverside County District Attorney’s Office in California prosecute seven people in a scheme allegedly involving...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Accessing-complex-information-to-prosecute-fraud-111819.aspx

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Using Systems of Process as a Pathway to IT Modernization

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle.

To read more of this Best Practices in Document Management White Paper article, Click Here.

KMWorld Web Events
Coming June 11, 2019
Supercharging Your Customer Experience & Support
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Coming July 16, 2019
The New World of Intelligent Content Services
As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Coming August 13, 2019
The New World of Document Management
From its humble start in the filing cabinet, document management has evolved to revolutionize the way people do business with anytime/anywhere access via the cloud, easy collaboration and retention policy features, automated workflows and mobile-friendly development.

Coming September 17, 2019
Powering Your Organization with Smart Collaboration
Smart collaboration is not optional in today's organizations. Information is only valuable when it can easily be shared and communicated among others. The degree to which you can apply tools and policies that enhance knowledge sharing and collaboration will ultimately determine how successful your organization can be.

Coming October 01, 2019
Game-Changing Breakthroughs in Knowledge Management
A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Coming November 12, 2019
Fast Insights through Machine Learning & Analytics
Machine learning is on the rise at businesses hungry for greater automation and intelligence with use cases spreading across industries. At the same time, most projects are still in their early phases. Machine learning is still the new kid on the block. From identifying use cases, to selecting data sets and tools, there are many success factors to keep in mind.

Coming December 10, 2019
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July 2019***
Best Practices in Intelligent Search

Today, search is no longer just about keyword matching. The emergence of intelligent search is revolutionizing our ability to make smart decisions by mining massive amounts of unstructured content and delivering new insights previously unattainable. The next era of the information age is upon us now.

Key focus areas will include:

• Artificial Intelligence • Cognitive Computing • Machine Learning • Natural Language Processing

• Deep Content Analytics • Predictive Insights • Cloud Services

To educate our audience about the latest developments and emerging success factors, contact:

LaShawn Fugate
lashawn@infotoday.com
859-361-0667

Stephen Faig
sfaig@infotoday.com
973-224-2930
 
Adam Shepherd
ashepherd@dbta.com
908-795-3705

Document Management

Customer Experience and Support

Enterprise Content Management

Business Intelligence and Analytics

Digital Transformation

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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