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Tuesday, December 22, 2015

Missed the KMWorld Conference in November?

Keynotes and session videos are available at the KMWorld video portal. View interviews with experts on knowledge management, content management, SharePoint, search, collaboration, and other enterprise solutions and applications.

You can also get access to all of our knowledge management videos including full presentations from thought leaders in the industry.

Among the topics: Complexity Informed Agility in Knowledge Management - a KMWorld 2015 keynote presentation. Our experts in agile and KM provide a lively discussion of the types of knowledge, key methods of transferring and sharing knowledge, and how these can lead to innovation. 

Click here for more information.

  Table of Contents
Breaking News KM In Practice News Analysis
  • Hey, enterprises, AI is in the house!
    In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.
ViewPoints
Quote of the Week
But men love abstract reasoning and neat systematization so much that they think nothing of distorting the truth, closing their eyes and ears to contrary evidence to preserve their logical constructions.  — Fyodor Dostoevsky
  Breaking News

What's Ahead for Enterprise Search in 2016?

Laurent Simoneau, Coveo president and CTO, shares his predictions for enterprise search in 2016.

As 2015 comes to a close enterprises are looking forward to what 2016 has to offer in the big data and knowledge management space. Laurent Simoneau, Coveo president and...

Continue Here: http://www.kmworld.com/Articles/News/News/Whats-Ahead-for-Enterprise-Search-in-2016-108225.aspx

Return to Contents


Accellion's kiteworks Secure Content Platform Adds New Microsoft Integration Features

Support for Microsoft Office applications on Android, Azure Cloud, and Windows 10 enables employees to be productive with products they are already familiar with while increasing data security and control

As more enterprise content is generated and stored in the cloud and more employees access that content on different devices, employees need a variety of options when sharing and collaborating on...

Continue Here: http://www.kmworld.com/Articles/News/News/Accellions-kiteworks-Secure-Content-Platform-Adds-New-Microsoft-Integration-Features-108221.aspx

Return to Contents


Salesforce and Box Partner to Improve Enterprise Productivity in the Cloud

New solutions address the need for instant access to information no matter where it is stored in an increasingly mobile, social, and connected world

Salesforce and Box are introducing new solutions to help businesses be more collaborative, productive and connected. The companies are rolling out an improved content experience with Salesforce Files Connect for Box,...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce-and-Box-Partner-to-Improve-Enterprise-Productivity-in-the-Cloud-108155.aspx

Return to Contents


  KM In Practice

Cloud ERP eases furniture customization process

Cloud enterprise resource planning (ERP) solution helps with manufacturer's special orders.

Source Outdoor, a manufacturer of contemporary wicker and aluminum furniture, has implemented a cloud enterprise resource planning (ERP) solution to help with its special orders. With deployment of Manufacturing...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-ERP-eases-furniture-customization-process-108239.aspx

Return to Contents


  News Analysis

Hey, enterprises, AI is in the house!

In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.

In 2011, in front of millions of viewers, an IBM computer named Watson “stood” side-by-side with two former “Jeopardy” champions and defeated them. Fast forward to 2015 and many...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Hey-enterprises-AI-is-in-the-house!-107025.aspx

Return to Contents


  ViewPoints

Is Collaboration the Future of KM

Video interview with Gordon Valla-Wenn, Principal, Building Smarter Organizations at the KMWorld 2015 conference.

[Transcript and video of an interview with Gordon Valla-Wenn, Principal, Building Smarter Organizations at the KMWorld 2015 conference. See the video at the bottom of this page]

Q: Is collaboration the future of...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/Is-Collaboration-the-Future-of-KM-108238.aspx

Return to Contents


Considering Case Management? 4 Questions to Ask a Solution Provider

Whether we're talking about a life partner, a business partner or an enterprise information platform, you don't want to start any kind of relationship without all relevant information—or worse yet, go in blind. Selecting a case management solution provider is no different. Once you've decided that dynamic case management capabilities are a fit for your organization, choosing the right vendor and solution is a significant step forward. The right relationship delivers the tools you need to tackle dynamic, unstructured work and equip your knowledge workers with the right information, in context, to effectively manage cases, incidents, customer relationships, investigations and requests…

To read more of this Best Practices in BPM & Case Management White Paper article, Click Here.

KMWorld Web Events
Coming April 18, 2017
Mastering BPM and Case Management
BPM and workflow served us well for quite a long time. But everything changes, and evolves. Collaboration and process improvement remains as important as ever. Case management, for example, is becoming the latest growth area for software developers looking to create new vistas for true collaboration platforms—not merely simple business processes.

Coming May 23, 2017
Taking Information Governance to the Next Level
Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Coming June 20, 2017
Best Practices in Enterprise Video and Digital Asset Management
The world has changed from "document-centric" to "everything-centric." The value in video, sound, even still photographs has gradually become more obvious—and important—to business managers worldwide. As a result, subjects such as storage requirements, format adapters, viewing tools have also grown in concern. It's no longer a paper moon...

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Intelligent Search and Discovery
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in May 2017***
Best Practices in Text Analytics

GETTING THE "BIG" OUT OF DATA

The overriding problem with information is, of course, there's too much of it. And we're not just talking about the 1s and 0s of databases. There's text and email and social media and voice and video, even, to contend with.

But it's not so much the volume or variety of data that is daunting companies today. It's realizing the usefulness and value that is locked away in those data stores. So enterprising organizations are applying analytics tools to locate, associate and deliver key information sources directly to and from their users' many resources.

Find out how analytics is playing a key role in the thriving big data marketplace. Be part of the next KMWorld White Paper, "Best Practices in Text Analytics." Find out what the big deal is. For details on including your article, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

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***Coming in June 2017***
Best Practices in Enhancing SharePoint

THE MANY DIMENSIONS OF SHAREPOINT

Bruce Springsteen said, "Music is what makes us not be stupid." Trying not to overstretch the metaphor, but there's a correlation to SharePoint in there, too.

The thing about SharePoint is that it is everything at the same time. And sometimes nothing at the same time. The platform is not as complete as you'd hope it to be. There's great variety and complexity in deploying SharePoint as a critical business element. And it ain't easy.

If you think you play a role in this great task, then get involved with your story and position in this market, please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

E-Discovery [January 2017]

BPM and Case Management [January 2017]

Knowledge Management [November/December 2016]

Cognitive Computing [October 2016]

Information Governance [September 2016]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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