Get the 2017 Knowledge Management Buyers' Guide
Tuesday, December 22, 2015

Missed the KMWorld Conference in November?

Keynotes and session videos are available at the KMWorld video portal. View interviews with experts on knowledge management, content management, SharePoint, search, collaboration, and other enterprise solutions and applications.

You can also get access to all of our knowledge management videos including full presentations from thought leaders in the industry.

Among the topics: Complexity Informed Agility in Knowledge Management - a KMWorld 2015 keynote presentation. Our experts in agile and KM provide a lively discussion of the types of knowledge, key methods of transferring and sharing knowledge, and how these can lead to innovation. 

Click here for more information.

  Table of Contents
Breaking News KM In Practice News Analysis
  • Hey, enterprises, AI is in the house!
    In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.
ViewPoints
Quote of the Week
Nothing is more terrible than activity without insight.  — Thomas Carlyle
  Breaking News

What's Ahead for Enterprise Search in 2016?

Laurent Simoneau, Coveo president and CTO, shares his predictions for enterprise search in 2016.

As 2015 comes to a close enterprises are looking forward to what 2016 has to offer in the big data and knowledge management space. Laurent Simoneau, Coveo president and...

Continue Here: http://www.kmworld.com/Articles/News/News/Whats-Ahead-for-Enterprise-Search-in-2016-108225.aspx

Return to Contents


Accellion's kiteworks Secure Content Platform Adds New Microsoft Integration Features

Support for Microsoft Office applications on Android, Azure Cloud, and Windows 10 enables employees to be productive with products they are already familiar with while increasing data security and control

As more enterprise content is generated and stored in the cloud and more employees access that content on different devices, employees need a variety of options when sharing and collaborating on...

Continue Here: http://www.kmworld.com/Articles/News/News/Accellions-kiteworks-Secure-Content-Platform-Adds-New-Microsoft-Integration-Features-108221.aspx

Return to Contents


Salesforce and Box Partner to Improve Enterprise Productivity in the Cloud

New solutions address the need for instant access to information no matter where it is stored in an increasingly mobile, social, and connected world

Salesforce and Box are introducing new solutions to help businesses be more collaborative, productive and connected. The companies are rolling out an improved content experience with Salesforce Files Connect for Box,...

Continue Here: http://www.kmworld.com/Articles/News/News/Salesforce-and-Box-Partner-to-Improve-Enterprise-Productivity-in-the-Cloud-108155.aspx

Return to Contents


  KM In Practice

Cloud ERP eases furniture customization process

Cloud enterprise resource planning (ERP) solution helps with manufacturer's special orders.

Source Outdoor, a manufacturer of contemporary wicker and aluminum furniture, has implemented a cloud enterprise resource planning (ERP) solution to help with its special orders. With deployment of Manufacturing...

Continue Here: http://www.kmworld.com/Articles/News/KM-In-Practice/Cloud-ERP-eases-furniture-customization-process-108239.aspx

Return to Contents


  News Analysis

Hey, enterprises, AI is in the house!

In 2011, in front of millions of viewers, an IBM computer named Watson "stood" side-by-side with two former "Jeopardy" champions and defeated them. Fast forward to 2015 and many of us talk to (and have become increasingly dependent upon) computer-based systems like Apple Siri, Google Now and Microsoft Cortana.

In 2011, in front of millions of viewers, an IBM computer named Watson “stood” side-by-side with two former “Jeopardy” champions and defeated them. Fast forward to 2015 and many...

Continue Here: http://www.kmworld.com/Articles/News/News-Analysis/Hey-enterprises-AI-is-in-the-house!-107025.aspx

Return to Contents


  ViewPoints

Is Collaboration the Future of KM

Video interview with Gordon Valla-Wenn, Principal, Building Smarter Organizations at the KMWorld 2015 conference.

[Transcript and video of an interview with Gordon Valla-Wenn, Principal, Building Smarter Organizations at the KMWorld 2015 conference. See the video at the bottom of this page]

Q: Is collaboration the future of...

Continue Here: http://www.kmworld.com/Articles/Editorial/ViewPoints/Is-Collaboration-the-Future-of-KM-108238.aspx

Return to Contents


What to Expect When You’re Expecting Text Analytics: A Checklist

These days, most organizations realize there is plenty of hidden value in the unstructured data they handle every day. But there is still a fair amount of unfamiliarity around what text analytics is all about, and integrating this technology as part of an existing workflow is often approached without looking at the entire picture…

To read more of this Best Practices in Text Analytics White Paper article, Click Here.

KMWorld Web Events
Coming June 27, 2017
How to Succeed with Cloud-Based Knowledge Management
The success of any organization depends on the knowledge necessary to create new opportunities and improve performance. The cloud has opened up new possibilities for knowledge management, from increased speed and accessibility, to lower storage costs and on-demand scalability.

Coming July 25, 2017
Leveraging Text Analytics in Your Organization
Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

Coming August 22, 2017
Best Practices in Cognitive Search
Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Coming September 19, 2017
Game Changing Breakthroughs in Knowledge Management
Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Coming October 24, 2017
Enabling Success with Customer Experience Management
It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Coming November 14, 2017
Deriving Knowledge Insights with Cognitive Computing
Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Coming December 12, 2017
The Future of Enterprise Content Management
Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

KMWorld White Paper Series

***Coming in July/August 2017***

Best Practices in Cloud Solutions for the Enterprise

EMBRACING THE CLOUD

As Cloud Solutions proliferate and evolve, concerns about security and mobility persist. The SaaS model has already changed into a myriad of self-serve models and continues to morph as the cloud allows increased access to employees and customers for business and consumer attraction. Imagine what employees and customers could do if they could simply log onto a website and conduct a business deal or a transaction. It’s an extreme departure for many companies that fear the security issues, but it is also quite likely to be the way of the future.

Keep up with the fast-changing Cloud environment, starting with: “Best Practices in Cloud Solutions for the Enterprise”, please contact:  

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

-------------------------

 ***Coming in July/August 2017***

Best Practices in Intelligent Search

For years, the focus of search was mainly on, well, searching. How to arrange information for better search; how to eliminate the garbage for better search; how to store things for better search....on and on. Now, the smartest minds are focused on "finding." That's the ultimate goal -- finding what people need to do their jobs and make better decisions. Search serves no purpose if the user can't find the things he or she wants. That's why the next KMWorld White Paper, "Best Practices in Intelligent Search",  is focused on "finding" the right answer at the right time. 

if you think you play a role in this great task, then get involved with your story and position in this market. Please contact:

Kathy Rogals
kathy_rogals@kmworld.com
561-483-5190

 

Text Analytics [May 2017]

KM for Financial Services [April 2017]

KM for Customer Experience [April 2017]

E-Discovery [January 2017]

BPM and Case Management [January 2017]

KMWorld Buyers' Guide

The only comprehensive sourcebook, in print and on the Web, to solutions in:

  • Content and Document Management
  • Social Networking and Collaboration
  • Records Management and Compliance
  • E-Discovery
  • Business Process Management
  • Business and Competitive Intelligence
  • Customer Relationship Management


Click here to view the current edition and to participate:
http://www.kmworld.com/BuyersGuide/Default.aspx

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